Tire Choice Auto Service Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  DANIELLE DUGAS
3 months ago
I have been going here for years. Bought a brand new set of tires a while back and purchased the additional warranty. Went in to get my tire fixed again. My tires have NEVER been balanced or rotated although I've been in there at least 4 times with tire issues since purchasing tires. I went in for low pressure. Walked out paying over $425. Was told I needed an alignment and a brand new tire and got ZERO discount on it. Even though he agreed the employees should have balanced and rotated each time I went in. That was my 3rd tire repair. First one I got the tire free, next time a slight discount and this time no discount at all. What's the point of having an addiction warranty if it doesn't save the money I was told it would save? If my tires had been balanced and rotated each time like they were supposed to be done I would have known about the alignment being off. And the tire wouldn't have been in that condition. The way the situation was handled, I will NEVER be back to not only that location , but, this company in general. I will be purchasing a new set of tires in a few months and am taking my future business elsewhere!!!! And I will make sure to tell everyone I know that I think the way they are running things is extremely shady.

  Kathryn Carroll
2 months ago
The salesman charged me for the road hazard coverage on my tire without asking me if I wanted to add that; it added $37 to my already expensive tire! Of course, I didn't realize this until I paid and got the invoice. They should at least be upfront as I did not want to add this coverage.Also, I made the appointment online and called the number first to make sure they did have my appointment slot and tire. I was put on hold but then told yes all was confirmed. I went in, expecting to pay $100 less than what I ended up paying for one tire because when I got there I was told that the only tire they had in stock was a Goodyear and that it would cost me $350 for one tire. When I asked about the Cooper tire that it said they had in stock online, the salesman told me that he could maybe get it in for the next day but it would cost me $323 with all the fees (not the $242 that it quoted online). Being I was there and needed the tire I decided to just get the one in stock.We have used this business before but will not use them in the future.UPDATE:I did contact customer service as was advised from their response to me below. The customer service agent made good with the sale and is refunding me for the warranty that I never agreed to. Customer service for their head company is definitely a 5 star! Unfortunately, for the New Iberia location itself I can't say the same.

  Dan Goldfarb
a week ago
This is comparing apples to oranges regarding price. In BHM the same oil change and inspection is 40% less. other wise, good service.

  Allison Duthu
10 months ago
Jason assisted with all questions regarding my visit and made me feel very comfortable! He is great at his job and knows his stuff! Thanks Jason and staff for getting me back on the road safely.

  Dang_its_Bobby
4 months ago
Nice and polite ppl. Out of 12 places this is one of two that was able to acquire the size of tires I needed. Great prices Aswell, will return in the future. Only two places I recommend for tires are here and Rim pros. (GETTING TIRES FROM HERE FOR 4YEARS AND STILL GETTING THEM FROM HERE)Edit- Dec, 2023.Still come to this place. For anything regarding wheels. Employees are nice and always helpful. Still recommend Tire Choice in new iberia la!

  Jeanette Jones
2 months ago
I was in and out quickly. Excellent customer service

  Chad Romero
a year ago
Brought truck in for alignment, had it on rack all day, went pick it up, next day tire was crooked. They put it on rack again, whole day again, said they aligned truck twice, tire was still crooked. 3rd day on the rack again all day, the Manger said we have the alignment locked in the best we can, but I can't promise you it will stay locked, horrible place to bring your vehicle!!

  Barbara Reed
3 years ago
I have had the best experiences at the place. The guys are so nice and they don t treat me like I am just a woman with no knowledge about cars. They keep my stress low, which says a lot about a mechanic shop! I will always use them and suggest that you do as well. Best prices on tires as well.

  Maxine Greening
5 years ago
I bought 4 tires and had a tire rod end changed , full car alignment. I am happy with the work done and with the time it took to complete. Everyone was very helpful and the price for the work was totally reasonable. I will definitely go back for any future needs.

  Caley Mire
8 months ago
Great staff! Very knowledgeable and honest. Will gladly refer friends and family!

  Derrick Forestier
2 years ago
Great service, great deal on tires. Great tire maintenance plans. Suggested continental all terrain tire would be quite, was right. Sounds no different than a street tire. Happy with purchase

  David Hasselbeck
7 years ago
Fantastic service! And open on Saturday when almost nobody else is. We were driving back from Avery Island and realized our rear tire was flat. Used a can of Fix-a-Flat and I called Allied. They were very helpful with advice and directions. When we arrived we described what happened and they went right to work on the tire repair. Finished in twenty minutes! And they didn't charge us anything for the service. I can't recommend them highly enough.

  Demetria B
2 months ago
Poor customer service Jason is RUDE and UNPROFESSIONAL.

  Mary Frances Hoag
5 years ago
They are so helpful here. I ve gone to them many times for tire check-ups and they have always helped me quickly. They have taken a nail out of my tire, no charge. They have filled my air in my tires, no wait. They are so friendly and I highly recommend them!

  Cody Eaves
3 years ago
I am here to write that this place has really turned itself around for the better. About 8 months ago I had a terrible experience but today I have nothing but good things to say about this place. The staff was helpful and time efficient and very knowledgeable. If you have tire out automotive issues, go to this place.

  Lauren Tisdale
3 years ago
I've been here twice and can honestly say I haven't had any issues. Although I haven't had any extensive work done, only fixing leaks in my tires, they've been professional and timely in their service.

  Allen Bertrand
3 years ago
Had a great experience at Tire Choice. Billy was extremely helpful and the rest of his staff was very professional. I would recommend Tire Choice for sure and will be going back for all of my auto repair / service needs.

  Medarrel Turner
4 years ago
Did a great job with my alignment. Had new tires put on. Tires were a good price only negative thing the tire was $54/piece they failed to tell me about the $30/piece added price for the balancing and tire package. So each tire ended up being $84/piece before taxes.

  Rebekah Wildman
2 years ago
Awesome place. Great manager. Got a screw in my tire and the pressure was dropping fast. He fit me in and helped me. Highly recommend.

  Dirk Deshotels
11 months ago
Great job. Decent price. The manager Jason is top notch!

  Crystal Sullivan
4 years ago
I have experienced nothing but trouble with Allied. I spent $800 on tires, new brakes and rotors three months ago. One tire already began having problems and I had to bring it in. When I did, I was told one of my brakes was worn down. After 3 months! The story they gave me was the calipers needed to be changed because at the time they changed everything, they didn t bother (or maybe they did) to check the calipers. They now want to charge me an additional $250 for calipers. So over a $1000? I don t think so. I rather have someone else put new calipers IF EVEN NECESSARY, then give one more dime to this place. I will never use them again.

  bruce schales
2 years ago
Jason and the staff were awesome. 5 out of 5 stars. Had a low tire and they fixed it right up. No question this is one of the best places I ve been to for flat tires

  Jon Purdy
4 years ago
had a flat so my mother took it in. They said it couldn't be repaired and I needed 4 new tires. Two of the tires are new. Andy they gave it back without replacing the valve cover. Took it to another place myself and they patched it with no problem. What a bunch of crooks!

  david powers
8 years ago
Went in to check the front end and alignment cause my hotshot truck was pulling a bit to the right. I was told it was out of alignment, so I had them do an alignment on it. Well, I left and had a load to go on, needless to say, it was still pulling. After I got back from the load, my right tire was eaten slick and these tires are only approximately 4 months old. Now, I have to get new tires again. Went to have it aligned again at another place, and...........it had a bad tire rod end, why did they not say something? Well, I will NEVER bring back any vehicle or recommend them to anyone. And let me just add, I gave them the benefit of a doubt, I gave them a second chance, this is twice this has happened, I'm done!

  lucy Brue
3 years ago
I normally do not write reviews but I had such a good experience here that I want to share.Everyone was very professional and kind. I was in and out within 30Minutes. Definitely will be back when need service.

  Justin Powell
3 years ago
Service was extremely slow even though I called ahead and was told they could get me in quick... I spent 3 hrs waiting on them to align my vehicle, they actually did 4 tire jobs that arrived after I did before they even put mine in the shop.

  Peach Rype
2 years ago
Scam artists. I left my car there for an alignment. 3 hours later I call back and they tell me I need two tire rods, a wheel bearing and breaks and struts. However when I question the method at which they check these things its was called "shake down" which is them looking it over, I questioned the Manger on how he inspected the tire rods without removing the tire as I forgot the key to my rims. He dismissed and called my husband over. Misogynistic, dishonest. Go to triple A I took my car over and got it fixed for 600$ cheaper. Also the mechanic there just laughed when I explained"shake down" method for checking tire rods.

  Mark Sue Giskaas
5 years ago
We were visiting from Montana, picked up a screw in our tire and they fixed it for no charge. Thank you so much for getting us back on the road home. Amazing service!

  Jamie Lynn
6 years ago
went here to get an alignment, then went to change my control arm at allied bc pep boys in Lafayette put my ballpoint in wrong and my car was squeaking (didn t know it was in wrong until allied told me), they say I need my brakes changed too so I did that and came back for a third time to change my control arm on driver side (bf changed the passenger side and didn t have time to change the other side and he thought the ball joints were put in wrong but he is not a certified mechanic) so they changed it and I left and during the week I noticed my car was making a squeaking sound that was fairly low sound but I brought it back and asked if they could just check it again or even take it for a ride and see what was wrong, this is my 4th visit there and he does NOT take it for a ride but the guy walks me in the garage to show me my strut on the passenger side is busted (not the squeaking side), I go home ask my bf about the strut and it was like that since he changed the control arm, so it took bringing it 4 times for them to notice but that best is that ARROGANT mechanic who wouldn t check his work didn t tighten the bolts on my control arm and i drove to Lafayette from New Iberia with a baby in my car and the bolt was at the end of the thread!!! I found that out by going to Bonins by Catholic high, Thank God for BONINS bc they really helped me out and I would suggest anyone who needs work on your vehicle go there. They were super nice about it and did not charge me!!! But I will NEVER GO BACK TO ALLIED bc THEY SUCK!!!

  Hollie Lamberte
5 years ago
Love this place. They're an honest business. I went there 1st for a brake job then again for new tires. They're very reasonably priced