Audi Lafayette

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Summer Kay Hamilton
3 months ago
I recently purchased my first car from Audi Lafayette and the experience was nothing short of amazing. Ryan and Byron were incredibly knowledgeable and patient, making sure I found the perfect vehicle for my needs. The customer service was top-notch, and they made the entire process seamless and enjoyable. Highly recommend for anyone looking to purchase a car. A truly five-star experience.

  Valerie Bushnell
2 weeks ago
They are more than 5 stars!!!! The team at Audi of Lafayette will get you a great deal. We had the best experience here. Byron is AMAZING!!! He worked so hard for us! Before you go anywhere else,give Audi a try! Aaron the sales manager has our business and will recommend Audi to all my friends,family and colleagues. You will be so glad you did! You will b treated like first class!

  Katie Chriceol
3 weeks ago
I bought a vehicle there yesterday and the staff were absolutely amazing. They really made sure I was comfortable the whole process, even though I was anxious as it was my first time buying a vehicle without someone there giving me advice. My salesman, Chandler, was very understanding and assured me that he would help me get what I needed within my budget. The dealership had a great vibe and I am extremely happy with my purchase. They take care of everything for you with title and registration, which was one less stop I had to make at the DMV. I highly recommend them.

  Avonna Johnson
2 weeks ago
I have nothing but great experiences every time I go to Audi Lafayette. I highly recommend that you ask for Byron to assist you if find yourself shopping there. He provides superior customer service in how he s patient, friendly, and extremely knowledgeable when it comes to all that Audi has to offer. If what you re looking for isn t available when you go, Byron will go out of his way to find it and bring it to the Lafayette dealership for you. Trust me when I say Byron is the Audi Brand Specialist you want to work with!

  Tyler Hernandez
7 months ago
Saturday morning I decided to go car shopping. I stopped by Audi in lafayette first and had a great first impression as i walked up to the front of the building. Mr. Andrew Broussard (Audi Brand Specialist) quickly opened the door for my mom and I and greeted us asking how he could help us. I showed him a list i created on my phone of my biggest wants/desires in my dream car. He told my mom and I to help ourselves to the coffee bar and snacks while he grabbed a car out of inventory (which was pretty quick).I literally fell in love the second i looked inside the car. I wanted caramel brown leather seats (which are aparently extremely hard to find) and this car had them! Mr Andrew allowed me to hop in the drivers seat and educated me as we were parked. He then allowed me to test drive it while continuing to educate me throughout the whole experience (which i admired the most).I didn t want to be hasty by purchasing the first car I saw so i went to 2 other dealerships close by. I was extremely disappointed in the other dealerships (volkswagens 2 cars i wanted to test drive were out of gas and Volos 1 car i wanted to test drive was extremely dirty. Both of the other experiences weren t informative either.)I quickly called Andrew to reserve my appointment because i wanted the car he showed me. Mr. Andrew didn t wait for me to ask questions. He was assertive and displayed his expertise so incredibly well!Once I was ready to purchase the Audi Q5, we realized there were many customers before me. Mr Andrew personally offered to take care of us by giving me an Audi sweatshirt and baseball cap. He also stayed very late after work this night to ensure I had every question answered and every picture taken with my new car. The owner also stopped by to talk to congratulate me and to tell us if we needed anything, to call.Mr Andrew also has arranged for him to swap cars with me (mine for an Audi loaner) if I ever need any maintenance done while I m at work in the event I can t leave work but still need the routine maintenance done. This is incredibly helpful as it s almost impossible for me to leave work most days working in the health field.Lastly, I was extremely anxious about the car buying process. This was my first big purchase and I couldn t have been taken care of in any better way. I seriously want to tell Audi how much I appreciate their customer service they ve provided me (Especially Mr. Andrew!) I would have bought this car a long time ago if I would have known it would have been this easy Here s your sign, get the Audi! (And if you can, let Mr. Andrew Broussard accommodate your every need!)

  James Savage
2 days ago
I can t say enough good about my experience at Audi Lafayette. Trey Breaux is an exceptional salesperson - knowledgable, patient, personable, accommodating and fun. Brennan Dupuis expertly guided me through the final stages of my purchase. It had been 16 years since I set foot in a dealership with the intent to buy, and I don t regret a minute of the time I spent at Audi Lafayette. I m in love with my Audi Q5! Thanks for an awesome experience!

  angelie reinke
2 years ago
We had great experience with this dealership.After hours & multiple calls to different dealerships that showed a vehicle we were looking for, we found this gem. Our sales person, Solomon was very professional, not pushy, and extremely helpful. Communication is very important to us and he was right on point. We are out of state customers but the dealership made our transaction as easy as possible. We will definitely be back and highly recommend this dealership to anyone. Ask for Solomon!! He always made sure to give us answers to our questions and when he says I ll get back with you on that, let me ask my manger , he means he s getting back with you really quickly. He was amazing to deal with!Thank you Solomon for being patient with us and helping us through the whole buying / trading process. We are thankful you picked up our call that day.

  Bethany Morris
6 days ago
I had a great experience at this car dealership! A got a great car for a fair price. Excellent customer service and Trey Breaux was so helpful! Thank you Audi!!

  Kyle Dupuis
3 weeks ago
Recently traded in my truck for something newer at Audi Lafayette. Rusty was the man and made the process super easy and quick. Would definitely recommend making the trip on over if looking for a vehicle.

  Rob Roth
10 months ago
Drove from Houston to Lafayette to pick up an amazing 20 SQ5 from here. Absolutely painless car deal, very good communication and stress free experience. Car was exactly as advertised, and Ryan took the time to answer any of my goofy or wild questions and requests. This was possibly the best car buying experience I ve ever had. Highly recommend!

  Max Cohen
4 months ago
I am impressed with the customer service provided by Audi Lafayette. All of my questions were answered promptly, the dealership paid off the remaining 5 months of my A6 lease, and I purchased a previously owned 2023 S3 for an extremely reasonable price. Financing was quick and easy. I highly recommend Audi Lafayette.

  Thraul Taylor
2 months ago
I bought a used 2017 GMC Denali from this Dealer. I was out of state and could not see or drive the vehicle and relied on the salesman to give me detailed pics/videos of the Denali before I would drive to Louisiana to buy it. After agreeing to a price over the phone, I rented a car and made hotel reservations and drove 7hrs from Ft.Worth,Tx to Lafayette,La with my wife and two young daughters.When we got there we were shocked at how poor the shape of the Denali was in, broken tail light-oil leaking from front shocks-etched water spots on the hood and roof-air leaking from the rear shocks-oil service light on-rear air compressor constantly running and the Denali was filthy like it had not been cleaned inside or outside in weeks! The sales mgr Aaron asked if we wanted the dealership to fix the problems and ship the vehicle to us or, if we wanted to take the car is and they would make good on all of the problems after we got the vehicle home. Since we have had the vehicle, they have paid for the taillight repair and nothing else. I ve even offered to pay for half of the cost to remove the etching in the paint. Unfortunately, neither Aaron nor Audi Lafayette are not making good on the promises they made.I bought a used vehicle from a reputable dealership that promised quality and customer service. What I got were empty promises and a multitude of problems that I am now forced to deal with and pay for.

  Ashton Ruble
3 weeks ago
Amazing experiences had at Audi Lafayette. Audi Lafayette has a large new and used inventory. Management is amazing and sales associates are very helpful. All around great experience!

  Liz Z
3 months ago
Alex Farley made our buying experience the easiest & most pleasurable we've ever had by far! He is incredibly knowledgeable & answered all of our questions with ease. We truly appreciated his no hype, no pressure style! Thank you, Alex. We will be back!

  David Nixon
4 months ago
Bought a used vehicle from Mike. He was very professional and courteous. Called to check in on us after the sale. Dylan in financing helped us close the deal. Neither was pushy and overall it was a pleasant experience.

  Alexis Hebert
10 months ago
I had a great experience with Audi Lafayette,The sales and management team had great follow up from the beginning. Byron, my sales person was very thorough through the process of buying. They made the deal happen, and I appreciate them!

  Catharina Schoeman
a month ago
Just bought my daughter her first car from Audi Lafayette and the service I received from this Dealership was great! Special thanks to Chandler LeBouef who assisted me with the purchase, it is greatly appreciated!

  Ashley Dellafosse
5 months ago
I've never been to a dealership where I received the service I did at Audi Lafayette. When I arrived, Trent welcomed me with "Southern hospitality" and made my car-buying experience amazing. From the sales to the finance department, Audi Lafayette compares to none. If you want to purchase a vehicle without the hassle that most dealerships give you and make friends in the process, stop by Audi Lafayette.And before you ask, no this review is not sponsored.

  payton Wiltz
3 weeks ago
Great experience from top to bottom, was in need of a car and Solomon was able to help me with that. He was very professional, not pushy at all, and very knowledgeable about the car he was selling, best salesman I had the pleasure to work with.

  C. Shane Conner
5 months ago
Make sure to ask for Alex Farley. He was an excellent salesman that knew all about the Audi brand. He was very thorough in explaining everything about the vehicles I was looking at while emphasizing the differences between each model. Plus his positive attitude and passion for the brand is contagious.So much so, I know have an Audi and love it!

  Seth Gilmore
6 months ago
We had a wonderful experience buying our cars here. Andrew was great to work with he made sure we were happy, communicated well, worked hard to get us everything we wanted. Couldn't ask for a better experience buying vehicles. We like them so much we came in for one and ended up buy two vehicles. Both transactions we smooth, fast, and professional. Andrew and the team here made sure that everything was perfect Highly Recommend Audi Lafayette.

  Kalanta Hurst
3 months ago
My Saleslady Ashton was a Rockstar!!! She went above and beyond to take care of me purchasing online from TX. She delivered on all her promises. Got the car home this weekend and cant be happier with my JAG FPace . Definitely recommend this dealership for anyone searching for a new car.

  MicTiff Beginch
7 months ago
I do not usually spend the time to submit reviews about vehicle purchases. It is not my favorite thing to do and in all honesty, I can be a little rough on salesman in general. However, I have to say, my experience at the Audi dealership in Lafayette exceeded all expectations. All personnel were courteous, professional and knowledgeable. Without a doubt the best car buying experience I have had. My salesman (Soloman) was not pushy, he was extremely honest and genuinely focused on ensuring I was 100% satisfied with my Q8 Prestige. He worked hard to get me the best deal possible. I have no doubt, I will be heading back should I be looking for another car. Mic

  Kat Frug
3 months ago
Ive been trying to get service to fix the problem they caused to my brand new 2021 vehicle since September 2023 . Ive been calling, but they are ignoring me. I spent $3k on service, my car was driving perfectly fine before they performed an alignment and replaced the tires . I returned the vehicle a couple of times and they keep telling me nothing is wrong.The steering wheel is clearly not straight and is turned to the left while the car drives straight and my vehicle pulls to the right.I went to Dallas Tx this past weekend and it was the worst driving experience i ever had.I dont get it, yall performed an alignment before and I never had this issue.ALL I WANT IS FOR YOU TO MAKE IT RIGHT!I work in customer service and your employees knows nothing about providing exceptional service.MERCEDES BENZ WOULD NEVER DO THAT TO THEIR CUSTOMERS ! I should have kept the Benz..

  chris morris
3 days ago
Trey was an awesome guy to deal with. Very pleased with our experience.

  Ashly Foco
7 months ago
Great experience. I love my car. Check them out, ask for Byron.

  Tabitha DuBois
7 months ago
Was a 15 year loyal customer with another brand. Went see Solomon and now I will never go elsewhere. Very knowledgeable, friendly and everyone went above and beyond. Now will forever be a loyal customer of Audi. Treated us with respect and total kindness.

  Dani Zoorob, MD
4 months ago
Great service. No pressure sales techniques while perusing the options at the dealership. The staff was very knowledgeable.

  Borun Das
7 months ago
I purchased a Toyota Avalon a month ago, with the assurance that all necessary maintenance had been handled. The sales associate, Solomon, assured me there were no issues with the car. However, just two days after my purchase, a warning message appeared on the dashboard. When I discussed with Solomon, as we bought the car after two test drive and did not find the issues then. He is not responsible for it.When I took the car to Hampton Toyota for inspection, they informed me that the oil needed an immediate change, the tires required replacement, wheel alignment needs to be fixed and the wiper blade needed to be swapped out.Upon discussing this with Solomon, he surprisingly claimed that they were not a Toyota dealership and only performed inspections. This response revealed a different side of his professionalism. While the Audi itself may be of good quality, I cannot say the same for Solomon's service.He kept ignoring my email and message. He also told me that he will give me service for a couple of weeks after getting the car. After purchasing a car, he completely denied it. So don't buy a car from him. Now I have already changed oil, need to change tires ,fix wheel alignment, wiper blade and so on. This costs extra money from pocket. I wish I never bought a car from audi lafayette, or at least Solomon.

  Maggie Simar
a week ago
Ashton was the reason I bought my A5 cabriolet! Wouldn t have bought the car but she was so amazing!! Go see her.