O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  S Ttol
5 months ago
Smug employees who can't even check inventory correctly. I wasted time and gas to pick up a part I already confirmed was there, and then had to deal with the rude employees attitude over her mistake. I'll drive a little further to Walker South road where the employees can actually answer a simple question correctly.

  jace engels
2 months ago
I ordered online. Seamless interaction and on time for pickup. The parts were exact!

  Ren Aspen
9 months ago
I had a battery emergency and also needed my alternator checked. Rod took care of me and provided excellent customer service! Highly recommend this store, even if you're in a pinch.

  Andrew Garcia
6 months ago
If closing hours is at 10pm why would I get told that all computers at shut down at 9 pm that they are no longer allowed to sell me anything I work road side assistance and my company spends thousands a month but get told that they can t help cause the shut everything down at 9 I had to call another orielly and they said that the only reason they said that was cause they don t like to work at this location

  V Kaygee
a year ago
I don't know anything else about this store (first time at this location), but Moises is a treasure!! He helped my daughter and me find all the bulbs we needed for the used vehicle she just bought, and he also put them in for us! This is why I shop at O'Reilly and not other car part stores.

  Eric Chase
a year ago
I'm only giving this review 1 star because of one experience. The rest of the times I've been here were pleasant and nice. But this last visit has made me take my business else where. I came in for one simple part and was treated rude with a dash of disrespect with my wife. The gentlemen who was helping us, got our part. The most expensive one, mind you without giving us other options. When I told him I wasn't paying said amount for something that's usually less than half the price of what he wanted me to buy. He argued with me and acted disgusted like I was subhuman for even considering it. I greeted him with respect and continued respectfully with him the rest of the time I was in the store. But I've never been judged by someone in an auto parts store like I had been that day. Completely unnecessary attitude and disrespect for my wife and I. I understand he might have been having a bad morning. But if you can't handle talking to people and helping people, there's no reason you should work retail. Will never go back.

  Kris
a year ago
The absolute worse experience I've ever had buying parts. I came into this store 2 different times for break pads for my van. Both times I was sold the wrong breaks. I tried to call and resolve the issue just for them to act like they had no idea what they were doing. I will not be going back ever.

  Summer Eppinett
6 months ago
Very nice costumer service will go there for all my car. Parts

  L Lamb
a year ago
A sales team member took the time and exchanged a dead battery for a new one in my car. The battery was in a difficult location but he was able to swap it. The store has superior service for all my automotive needs.

  Mike Ink Hall
a year ago
The only part store I like to go to. Through the years I have noticed I ve had to bring parts back because of wrong order. Not putting down other part stores. They have upped their game. Oreillys to me just have a litttle more knowledge

  Dave Holzapfel
10 months ago
Sold me the wrong wiper blades for my Jeep Cherokee....TWICE! Now I have to go into their store a third time. This time, I'll just take a refund and go to Advance Auto for my purchase.

  Christopher Miller
9 months ago
Courteous and helpful staff.Great location with great access to I-12Store is well kept and clean.

  Dante Sombra
2 years ago
Very knowlegeable staff. Can help you find what you need, plus offer suggestions related to car problem troubleshooting and repair. Watched one of the older workers explaining the purpose of certain parts to a new employee, to help make them a better employee.

  Jessica Wyatt
8 months ago
Always fast friendly service. If they don't have a part in stocks they can usually have it there within 24 hours.

  Alex Cruz
2 years ago
The entire crew is awesome!!!!! They are very professional and knowledgeable. Every time I've been, I've seen John outside helping customers and Jessie's customer service is top notch. #TeamOreilly's

  Carolynn Lee
3 months ago
Very helpful staff. Thank you!

  Douglas Solano
a year ago
The most helpful staff you can find in an auto parts store, I was really impressed with the quality of service.

  Kenny Desselle
3 years ago
My new favorite parts store. So much nicer than having to cross into Denham Springs to get parts. Staff is super and always looking to help in any way.

  Joe Aycock
2 years ago
New favorite store. I m going nowhere else. Kimberly & Melissa gave me the best service possible. This is how it done folks. Did I mention they re gorgeous as hell!?

  Debbie Quinn
2 years ago
Great help with knowing what I was looking for. The employee actually took me to the item and showed me the choices. All of the shelves werre well stocked and clean.

  willy a
11 months ago
Top notch stores in Denham area, great staff especially John & Kimberly !

  Cecelia Yancey
2 years ago
I unfortunately locked my keys in my car while there. The gentleman working actually helped me get in my car after roadside assistance was a no show. Thank you for saving my Thanksgiving!!!

  acoupe troop
10 months ago
A lil more money than AutoZone but better quality parts

  Lourdes Cruz
a year ago
Spanish speaker customer service doing amazing job. Thank you so much

  Mark Hebert
2 years ago
I was simply looking for windshield washer fluid. However, I was able to get in and out quickly. Will come again.

  Anthony Rineheart
a year ago
Sales team sucks. Called and asked for a part. Showed up and they don't have it

  joy lee
a year ago
Most of the time there is a wait. When they are waiting on you it is all about you and what you need and they are very helpful.

  Gary Schuetz
a year ago
Besides Napa O'Reilly has the best parts around and very friendly service

  Leah Grace
a year ago
Very nice ppl that work there. Clean sto

  Maryland Ross-Bryant
3 years ago
I was ok the girl was very helpful when I went in the store.