AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  J D
6 days ago
I'm disabled and came in the store the employee's were all busy, but when I requested assistance, they were very polite and accommodating,Thank Y'all

  Fred Mauroner
3 months ago
Customer Service was outstanding and extremely professional when I went in to inquire about the best product for my vehicle. I highly recommend this location and look forward to doing business with them in the future.

  Brandon Mcgrady
3 months ago
It was horrible ,first I was sold the wrong brake pads,then they couldn't get me the right ones because they didn't know the difference in the pads,I just left and went to OReillys

  Robin Attaway
6 months ago
Kayla was amazing! If I could have this kind of efficiency every where I shop, I would quit ordering online! Thanks Kayla!

  Summer Eppinett
7 months ago
Very helpful customer service,, everyone friendly and very nice ,help me with battery and let me know my starter needs to be replaced,, excellent stuff,very polite and I will return if problems come up ,dew to the great customer service..thank you all so much

  M Rittue
7 months ago
Had electrical issues and they did a diagnostic for me on the battery, alternator and starter. They were all 100%. I am grateful for this free service. Thank You all for the fantastic customer service.

  Robert Burns
11 months ago
Always a great experience here. Brought my wife's Yukon in for a new battery and Mr. Wingate changed it out quickly and was very nice. Excellent customer service.

  Jazz Briscoe
a year ago
Great job! Had a problem with my car battery. The crew checked it and cleaned the terminals. They were kind and professional. I appreciate them going above and beyond in the cold weather. Thanks!!!!!

  Kristie Breard
2 years ago
We needed a quick bulb put in to get our inspection sticker, and they were not only helpful in finding the right product they explained in detail how to change it out. We were able to change our bulb within minutes.

  Terri Sinclair
6 months ago
Very helpful and even gave advice on possible fix

  Michael W Polasik Jr
a year ago
Friendly knowledgeable staff members. They will order what u need if they don't have it in stock. Most orders are delivered next day.

  L Brand
5 years ago
Usually everyone is nice! This go round I was trying to see if they had a plug kit for a tire. The guy was rude and said we do not do that! I told him I understand I just wanted to know if you had the kit.

  Kara Baumann
4 years ago
Amazing customer service. Every time I go here, the management is friendly and the workers are helpful! I would recommend to anyone needing quick car help.

  Kim Linton
6 years ago
I've been to many Auto Zones that really had some rude and inattentive staff, but this one was truly great. The people in there really helped me find everything I needed and also told me where I could get my Jeep fixed for a reasonable price. This Auto Zone has been the best one I've been to in a really long time. So if you need anything for your vehicle and want someone to actually help you go check them out.

  Stanley Canepa
5 years ago
They had three people working - looks like they had two people in front of me getting their battery looked it - I needed mine checked too, but was hard to even get anyone to acknowledge me - waited over 10 minutes and didn't appear to be any closer to being waited on - left and went to O'Reilly and was done in minutes

  William Webb
5 years ago
Staff were very knowledgeable about the parts needed and explained how to install. Including the little tips and tricks that people who do it everyday know and explained then to me.

  WhoDat Guy
7 months ago
Good location in Watson. Helpful employees.

  Nathan Mizell
7 months ago
Great service!! Mike was awesome!!

  emily roe
2 years ago
This is a wonderful place they are very friendly so great hospitality and will even help you change light bulbs and and things like that

  j cov
5 years ago
8/21/18 around 5:30 pm I stopped by this AutoZone to get a few things for my A/C. This place is normally my go to for parts, tools, etc. considering Advance A/P doesn't stock as much and O'Reilly's is more expensive (for same parts). I grab my items, 3 cans Freon @ 8.00 ea., 1 bottle of UV dye 8.00, and a charge hose for the dye 11.00. As I'm standing there the manager and his employee both are helping customers. No problem I'm waiting my turn. The employee is busy with his customer pulling his parts. The manager however is shooting the breeze with his customer, trying to determine why AutoZone doesn't sell Gates belts!!?? The phone rings, manager answers and tells the customer on the phone he has to put them on hold for a while because he is helping someone and there is someone in line behind his customer (meaning me). So I'm still cool, waiting for my turn. Once the manager and customer finish their debate on belts and rebranded Duralast parts the customer is rung up and pays for his part then goes out to work on his car in the parking lot. So now 5 - 10 minutes have passed and I'm thinking it's my turn, NOPE manager proceeds to pick up the phone and look up a part for the customer on the phone. They are looking for a thermostat. Maybe I'm looking at this wrong, but I'm in line with at least 40.00 worth of items to purchase and you help someone on the phone that may not purchase AT ALL????? At this point I placed my items back on the shelf and left. The manager never checked up, kept trying to find the thermostat. Boy I hope they bought it, otherwise you lost 2 sales ( mine and his). So needless to say I will be looking for another "go to" for my parts needs. BTW the manager I'm referring to is a tall slender white guy with glasses, I think he may drive that Green Bay Packer ford truck. Hopefully this experience will encourage AutoZone upper management to look into this stores customer service.

  MrWaltrlee
a year ago
Despite being a little busy they checked my battery and my alternator and recommended a new battery. They took out the old battery and installed the new one for free.

  Terry Smith
4 years ago
Real good place and friendly staff the staff member even gave my uncle his senior citizen discount and he started singing to her You Are My Sunshine when she gave him a senior citizen discount Terry Smith.

  Joel Pelletier sr.
2 years ago
Awesome! I went in for a fuel filter and got some other things as well the staff is very helpful and attentive and knowledgeable!!!

  Cooper Hodges
7 years ago
Went here a few times to get my brother some parts for his truck. The staff were friendly and very helpful, and it's a good location. The prices are comparable to any other auto parts store.

  Lee Gutierrez
5 years ago
My sister -in-law who is here from out of town, from Houma, La. Came there to buy a water pump, gasket and anti-freeze, 1st they were never greeted by anyone when they walked in, then she saw a sign for Anti freeze that was on sale 2 for $6. But for 1, it was $17.99 but did the guy there once say to anyone, that if you buy 2 you can get both for $6? NO, instead she unknowingly purchased one $17.99, so she got home told me about her experience and I told her to return the anti-freeze that I had some at home she can have and he also NEVER said the water pump comes with a gasket you don't have to buy one separate, so that was anther $11.99 added that we didn't need. We needed another part so decided to try O'Reilly Auto Parts in Watson, she was Greeted by a nice woman instantly up on her walking in, then they treated her awesome and KNEW what the hell they were talking about and all the while the Manager at Auto Zone was smoking a cigarette outside while I am guessing the New guy had a long line then put my sister in law to the side so he could handle other customers because his line was too long because the Manager had to have a god damn smoke!!!!! You won't ever get my business again!!! You may think 1 customer may not matter, but trust me one at a time starts to add up, then all your business goes to O'Reilly Auto Parts because, they are out doing your asses in customer service and Knowledge of auto parts and sales!!!!

  Jay Byrd
3 years ago
Fantastic staff. Fantastic customer service. The guys at this store went the extra mile to help me

  Haley Hebert (Chuck)
2 years ago
Great customer service, young guy was nice and so helpful. Changed my battery like a pro!

  Desiree' Burkhalter
7 months ago
Very friendly and helpful

  Linda Ransome
2 years ago
They do not have the locking has cap that fits my truck. After they had to order it. Need to take it back.

  Bryan Jones
5 years ago
The guy who was helping me was pretty knowledgeable and knew were everything was,so we were in and out in no-time.