Velasquez Auto Repair and Towing Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Danny Landry
a week ago
Great experience. Start to end awesome communication and pricing. They have a system for notifications and quoting that I really liked. I highly recommend this shop to others.

  Mary Francois
3 months ago
Very Good Service. Carlos was very honest and informative about my Mom Mrs Annie's vehicle on yesterday. And the alignment was very affordable and timing was amazing. Carlos still serviced Mrs Annie which came from out of town on yesterday evening and she was still out before dark. So if you need any work done on your vehicle this is the place you want to go and ask for Carlos.

  Daniela Silva
4 months ago
I m really happy with my service at Velasquez ,My car had a check engine light on and started leaking,Velasquez got it fixed fast and was very affordable. I also really appreciated them explaining what was wrong and what they were going to do to fix it. Often times as a woman mechanic shops don t bother explaining anything which really sucks so i really appreciates that at Velasquez ,Will definitely take my vehicle there for maintenance, etc.

  Jasmine Paul
2 months ago
It s been over a month since I had my car repaired. I m very thankful that I found Velasquez Auto. I spoke to Carlos and he listened to me!!!! Listening costs absolutely nothing!I had my car towed from a so-called reputable dealership. I was told that my car was beyond repair. They supposedly changed my spark plugs and tested them with my coils which still did not resolve the issue. Plus, the costs to experiment on my car was racking up fees. I decided to have my car towed to Velasquez.Velasquez performed another diagnostic and found that the spark plugs were never changed. After replacing my spark plugs and coils, my car started up and ran smoothly. It s still running smoothly. It s been a month!When you find a good, honest mechanic, support them!!! Write a review! Thanks, Carlos!!! You saved me from a car note!

  Jesus Romero
a year ago
My 16 ft box truck broke down in baton rouge on my way to Miami. I looked up a couple mechanics near by and decided to give Velasquez auto repair a chance. I need a new transmission. They replace my transmission at a fair price and within a couple days. I'm extremely satisfied with there service. Give them a chance they won't disappoint you!

  Mina Tompkins
3 months ago
I ll definitely be going back if I ever have another car issue. I was quoted for almost $400 at Firestone for them to fix an issue that Velasquez fixed ( really quick ) for only $100.

  Leonard Kaufman
3 months ago
The best car care company I ever been to! Fantastic work! Constant updates, and the were courteous!! I had a transmission installation! Thanks Valesquez!

  Easy Fixed1
6 months ago
to all the stuff and hard workers in this place. I will write you a ticket if I see out there Carlos you think you slick.But thanks to all you guys. Henry you and your Brother amazing My jeep wrangler was done right now I have no issues.To all those who the same issues I have which my jeep was overheated only if I past over 3000RPM.if it s in park will not and I get on the Highway if I go past 3000 RPM it will go past the half in till it gets to the 3/4 then i slow down a little and it go back to half.That was my issue I tried everything from radiator thermostat lines I m talking about everything you can think of waste a lot MoneyI took it to those guys and they have it done.yah the owe me some money but HenryI m know you good for it Brother much

  Jennifer Cook
a year ago
I was having some car issues and had to tow my car to the automotive shop I normally use. Henry (the owner) got my car hooked up extremely quickly and gave me a ride with my car. He was very sweet and patient with directions. He even made sure I had a safe ride home before he left. I will definitely be visiting this business again. It s been an incredibly rough day and Henry was amazing. Super fast and friendly service.

  BR SERVICE DEPT (Service Manager- BR)
4 months ago
THIS SHOP IS AMAZING AND MRS. RAYNE IS THE MOST DELIGHTFUL PERSON TO WORK WITH!

  kelly oneill
10 months ago
Absolutely horrible customer service $30 for an "atm" fee. Looks like the IRS should look into this. Forcing cash payments on people and not telling ypu till check out. Absolutely disgraceful. What a poor way to make the buisness money

  Luis Martinez
10 months ago
Guys were very promo with getting the parts need for my repair. I will definitely keep bringing my truck for repairs in the future..

  T Zimme
10 months ago
These guys repaired some damage on my truck and were very reasonable and quick. Found myself a new shop to use.Service: Body & TrimService: Body & Trim

  Kaylan Perkins
a year ago
THIS PLACE DOES NOT DESERVE ANY STARS, IT DIDN'T EVEN DESERVE MY POST BUT PEOPLE NEED TO KNOW...!!! This has to be the WORST place to take your vehicle.. I took my truck to get my motor replaced & my vehicle WAS NOT properly put back together.. when I took it back they told me my radiator was busted but it WAS NOT.. They jus overfilled my power steering fluid & it started overflowing.. when I went to pick up my vehicle I was told it was out of gas & they couldn't get it to start even tho it started & I had gas in it when they TOWED it from my house..!! It's no way these people kno what they are doing..

  Chris Thayer
4 years ago
They gave me a reasonable price on work; done within a reasonable time.No unexpected "fixes".Lourdes at front desk is very friendly & helpful.About this trip in for repairs there. Quite satisfied .

  Jason Ouyang
5 years ago
I wish I know this place earlier. High quality work, reasonable price and fantastic people!!!My car sounded like a Harley Division motorcycle a few days ago. My local shop recommended Velasques. My mechanic said:" you can either go to dealer or try Velasques first. I heard a lot good comments on them."I went there on Saturday and Henry (I guess he is the owner of that place) told me to come back on Tuesday when ordered part arrive. I went there today (Tuesday) and within a hour the problem was fixed.I understand people usually talking about problems in detail but not always taking time to say good words.I want say thank you again and I will bring my car to Velasquez for all my auto care needs in future.

  aviato287 x
4 years ago
Don't take your car here!! No traigan sus carros. Son bien corruptos. Sali� peor mi carro y se tardaron 3 meses. They had my car for 3 months and never fixed the problem. They ended taking It to ford and messed it even further, Velasquez couldn't put it back together.

  Phaedra
4 years ago
Had to get a new tire on my work truck after a blow out since my boss chooses them for service. They didn't even tell me the truck was ready!! I was sitting in the lobby looking stupid while they walked around thinking the truck was still being fixed. I walked outside and the truck sitting there. When I asked was it ready and I just got a thumbs up.

  Ray Russell
3 years ago
Because it take long and I wouldn't not recommend anyone cause the machanics act like they don't know what they are doing my truck been there since June 27 on and off for The same problem took my truck there running and now it won't start. I will not commend anyone to them.

  curtis greenlee (xxSHINRAZxx)
a year ago
Great staff. Prices compete and they did good work on my International Trucks

  Miss Chatman
5 months ago
Carlos is awesome. Fast serviceService: Car towingService: Car towing

  Visual Solutions Company
a year ago
Good price and good service. They fixed my car in time to continue working.Services: Tires, Wheel alignment, Brake service & repairServices: Tires, Wheel alignment, Brake service & repair

  Randy Segan
4 years ago
Best and most honest ppl in the business. I drive 8 hrs one way to have them work vechicals. Will stand behind anything and everything they work on!!! A+'s all the way around in my book!!

  Bryant Lainez
a year ago
They nailed it, changed my power steering pump and my car is working perfectly now.Service: Steering & suspension repairService: Steering & suspension repair

  Caren Acosta
a year ago
Great business, love how friendly everyone is. Such a great experience.Service: Transmission repairService: Transmission repair

  Brandon Fly
3 years ago
They do not honor there 90 day warranty. Dont go there !!!! (Ps: a LSU student)Service: Auto engine diagnosticService: Auto engine diagnostic

  Justin Edwards
2 years ago
These people are not professional what so ever. Go somewhere else. Centurion across the street is way better service.

  Shanique Johnson
5 years ago
My mother took her car there to have it repaired. She left money in her trunk, because she didn t they would have to go in it. When she got her car back, she went to her trunk and discovered that the money was gone, and they left mud in her trunk. We will not be doing business with them again.

  Aylen Vega Quintana
6 years ago
Theya will repair everything that you need to in your car besides that they have an excelent costumer service

  Kevin Goins
3 years ago
Velasquez Auto Repair, is organized and very professional I will highly recommend their service.i