CAPS Transmission

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  JASON DOYLE
a month ago
I took my 2013 Chevy Tahoe in for transmission issues. Mr. Allen notified me of the transmission issues and advise me on the best direction to go. It was at this time that I discovered the staff and employees are very honest and they did not try to overcharge me for the Job that needed to be done. I gave them the OK to install a replacement transmission in addition to getting some other work done that they discovered during the process. Overall, the quality of work and service is top-notch. I would recommend them to any of my friends with transmission issues.

  Rachail Johnson
2 months ago
The staff is down to earth. They goes out there way to get you back on the road. Clean work place just as well. One of my boss sent me here doesn't hold your car long.

  Rori Wilson
5 months ago
Omg, y all. We called and told them what was wrong with my VW a few weeks prior to them coming pick it up. Well when they got my vehicle they ordered the parts and started immediately working on it & it was done in a day. They held it for me without charging and was just always polite and friendly. I can tell they re good people just from the first phone call that s why I did business with them. We got an extended warranty and all and they explained everything from start to finish. While they were working on it they would call and let us know what exactly they were doing as well. Don t hesitate to call them and get your baby fixed up fr. Thank y all so much !!!! Yall the truth !!! EDIT: Oh my car drives better than it has been ! Thank y all so much !Service: Transmission

  Bubbleintrouble Martin
3 months ago
Very professional, and the owner was very friendly and knowledgeable. My husband and I felt very welcome. We highly recommend CAPS TRANSMISSION

  Blake Pourciau
a month ago
CAPs is the only place I will ever take my vehicles to! Their team is unmatched with their knowledge and talent.

  Rafiu Amolegbe
a year ago
I cannot say enough good things about Caps.My car was diagnosed with busted transmission by Team Toyota and I was told that I have to wait for 6 weeks for the rebuilt transmission that I preferred, all for over $8000.00. While I was waiting, I called Caps and they agreed to tow it in and take a look.I took my car home a week later for less than $300.00 dollars. All that was wrong with it, was a broken bracket.They were honest even after I told them about Teams' diagnosis and how much they were gonna charge me.I hope I never get a transmission problem, but if I do, I know where to go.They take their motto seriously.: Sincerity, Competence, Quality, Honesty.

  Robert Hartsell
4 years ago
Without a doubt the best place for your transmission in Baton Rouge. I was in a dire emergency to get my LSU daughter's jeep towed and fixed in 24 hours so I could catch a plane home. They got it done with hours to spare. It was done right and done fast. They are honest and the price was hundreds cheaper than other estimates. If your student is at LSU and has transmission troubles... fear not these folks treat you like family.

  Shadreka Singleton
3 weeks ago
Very nice place. Thank you all for helping me

  jeremy braun
a year ago
Horrible. Spent over 3,000$ for a transmission rebuild and it went out in 13 months, just 1 month out of warranty and they refused to cover it under warranty.. not to mention they had over a quart too much fluid in the transmission after they rebuilt it which may have led to it failing again but Allen., The owner said "oh that wouldn't hurt anything". I would highly recommend you go elsewhere for your transmission repairs.

  Joseph Dr Snakebight Killinger
a year ago
Took my ranger in for a transmission rebuild. They did a great job, it's working like it was when it was new. I'd recommend them to anyone. I checked around their price was half of what some of the big Nationwide shops wanted

  Regina Vanecek
2 years ago
Traveling through and the transmission on our truck blew. Called several places that could not help. Called CAPS and they took care of us. They were swamped with work but took us in anyways. They diagnosed the problem and ordered a new transmission. They also helped us with other transportation so we could continue our trip. CAPS had our truck ready when we came back through a week later. Exceptional service. Allen and Erin were both very helpful and professional.

  Christen Romero
3 years ago
An honest and knowledgeable repair shop.I shopped around to find a transmission specialist in BR and found CAPS Transmission. The shop lived up to its great reviews. The owner (Allen) was straightforward and helpful. He ended up sending me on my way without paying a nickel after finding a small issue and resolving it. Had there been a more significant issue I wholeheartedly trust the price would have been fair.I'll be taking my business to CAPS Transmission in the future should our family have transmission issues.

  Misty Brownlee
4 years ago
Allen was very helpful! We are from Florida and broke down. He was so nice to get our vehicle towed to his shop and repaired the transmission for us! Very happy with his professionalism and knowledge. Thank you so much!

  Eric Tijerina
2 years ago
Absolute Professionals,After calling around to 6 highly rated shops around town and being turned down for it possibly being a transmission replacement or being told it will take at least three weeks for them to even look at my car, I decided to reach out to CAPS Transmission via email.Mr. Alan who is the manager reached out to me in timely manner and gave me a honest estimate of a transmission replacement. What sold me was his willingness to trouble shoot to make sure it was the transmission. All other shops immediately told me it will be a transmission replacement when I went into detail on what was wrong and ignored my observation of a leaking fluid.Alan and his team accepted my car which I had to tow outside of business hours, once they came into work I got a phone call saying they trouble shot it to a leaking line and repaired it. Also test drove it and looked at the transmission.What was going to be a $3,600+ repair ended up being a line fix/fluid for a fraction of that cost. Why? Because they went above and beyond on diagnoses. A honest mechanic shop that wants people to get back on the road. I don't usually write reviews but CAPS Transmission absolutely deserves a shout out.Service: Transmission

  Rebecca Cochran
5 years ago
Went there yesterday when my car starting acting funny when it shifted gears. They were SUPER friendly. Ran tests on my car, figured out what the problem was, but told me they no longer make the part. He asked if i felt if i could pull a part from a junk yard. No problem. Then gave me instructions how i could fix it myself in a few minutes (I am not afraid of a car). Then he declined payment for checking out my car. Total cost of my repair- $2 and 5 min.! Thank you for not trying to take advantage of me because I am female! Definitely Recommend!!!

  Alfred B.
4 years ago
I had an occurrence with my car with what I thought was issues with the transmission. So I took it to CAPS Transmission to have it checked out. The manager, Alan, courteously had his staff inspect it. Come to find out that the only things needed was a transmission fluid change, pan cleaned, filter, gasket, o-ring and seal replacement. I was relieved that there was nothing seriously wrong with the transmission. Also, it was brought to my attention about an issue with the power steering system; unfortunately, they don't perform repairs in that particular area. In any respect, kudos to Alan and his staff for A-1 superior maintenance and customer service. The cost was reasonable, as well. For anyone seeking transmission service for their vehicle, I wholeheartedly recommend CAPS Transmission.Alfred B.

  Greg Williams
2 years ago
Great he ck my car fir free .thanks

  J and L
8 years ago
I cannot say enough good things about our experience with CAPS Transmission repair. They provide knowledgeable, professional, honest and caring service for your transmission. Yes caring. I know it sounds weird to say that these days but Allan, the owner, is Number 1 when it comes to customer service. We had our transmission rebuilt at a fair price, in a short time, with a warranty. Now that I have told you the outcome, let me tell you about our experience here.We were traveling from Houston to New Orleans when our 2006 Honda Odyssey started acting up on I-10. It was like you took it out of gear while driving down the interstate, then the speedometer would stop working and it would coast to a stop. Once stopped, it would go again and as long as you kept it under 50 mph it was fine. Well, the check engine light was on so we went to a nearby Autozone and had them read the code. The code reader said it was a mismatched speed signal from the speed sensor to the output shaft. So the guy at the counter told us there was a transmission shop just up the street. Well, (luckily for us) we never found it. I got out my iPhone and searched transmission repair. I read a few reviews when I stumbled onto CAPS. I remember reading it and saying either this place is really good or they write their own reviews!So after making our way to CAPS we meet Allan (the Owner) and told him our story and he said he would try to do everything he could to get us back on the road today. It was Friday afternoon. He tried to find a new sensor for the van but could not get one until Monday, which meet we would have to stay in Baton Rouge over the week end. So then he set out to find a used one, which he was able to do. They test drove the van and came with bad news - the trans would have to be rebuilt!I would just like to tell you while we were waiting for them to diagnose our problem and we were waiting in the lobby I could hear other customers call as well as come in - Allan was honest and concerned for every customer he dealt with. In fact one elderly lady who had come in to make a payment for her repair expressed her regret for being late with the payment and was having a hard time coming up with the money. I heard Allan tell not to worry about any more payments, that they were even as far as he was concerned.It s very hard to find someplace to take your car into to have a repair done and not worry whether or not they are going to rip you off or do the job right. Well, this is that place. I only wish they were located in Houston, near us, instead of Baton Rouge!Thanks for taking care of us Allan! It was our pleasure to do business with you.The Rainwater s

  Mary Cutright
4 years ago
I brought my SUV to CAPS back in Late August of 2018. They kept my car for almost a month, 3.5 weeks to be exact, and once I got it, they did not hook up the accelerator correctly making me unable to go more than 30mph in Baton Rouge traffic. I brought my vehicle again to them recently and not only did their warranty not hold up, but after getting my car back after 2 weeks, "coincidentally" as Mr. Allen said, the cell of my battery was now bad. I bought my vehicle brand new, and yes they do the repairs, but you don't know their diligence or what other problems they will cause you. Overall be ready to fork out a minimum of 2 grand for your transmission and the rest of the car troubles CAPS transmission causes.

  neil williamson
5 years ago
Had transmission trouble on the road with a VW Vanagon. Stopped to seek assistance and was greeted by Alan. They took the vehicle in immediately and diagnosed it. Due to parts availability I choose to trailer the vehicle home. Was VERY impressed by the courteous service.

  Kathryn Seymour
3 years ago
I am very happy with the service. They fixed my ol' baby right up! I have a 2004 Ford F150 truck and she is running great now!Services: Transmission, Auto engine diagnosticServices: Transmission, Auto engine diagnostic

  Jonathan Waller
5 years ago
Best transmission repair shop in town. Fair pricing and good warranty on all work. They even did extra work at no charge just to "make it right". Can't recommend enough!

  chris harrelson
9 years ago
These guys are professional, honest and do quality work, they gave me my options, fixed my problem and my vehicle has been running great ever since.

  David anthony
7 years ago
Best honest guy in baton r I have dealt with. My whole transmission fixed really fast. Helped me out. Will definitely go back !!!

  Melinda Wells
a year ago
They were very good I would recomend them highly no time I was in the road

  Paul Ruiz
4 years ago
Very polite, caring and knowledgeable staff. They were fairly priced. I had a great experience.

  Frank Broadway
7 years ago
Dropped a transmission into my Cadillac in half a day. That's right, a Cadillac. Superb service, superb customer service. Highly recommended.

  Erica Brown
4 years ago
Excellent customer service, very knowledgeable crew. I'd recommend CAPS to anyone unsure what's going on with their transmission.

  Sharif Rahman
4 years ago
Allan is very honest in his work and very friendly. Love to revisit him.

  Angela Kish
3 years ago
I was not charged for a diagnostic test. Very honest on issues concerning my vehicle.