AutoZone Auto Parts
4.3 (170)
11205 Joor Rd, Baton Rouge, LA 70818
(225) 262-6807
autozone.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rob L.
2 months ago
David is awesome and runs a great store. Always get the help I need and parts are almost always in stock with a nice selection. Wish the young folks would follow his professional example of customer service and chat less about their personal lives and care for the customer when they enter.
Karla Barrios
2 months ago
I love it, best service ever. Mr. David Williams was so help full.
William Davis
5 months ago
Staff is friendly and helpful. I have been going to this location for years and have always gotten the help and parts that I needed.
David Doucet
8 months ago
David Williams, the store manager, was extremely helpful with our battery issue. While his store did not have the battery we needed, he helped us locate a store nearby, as well as helped us with our battery terminals.
Marcus Mcgirr
6 months ago
Extremely through and helpful. Best service I ve had in Louisiana anywhere hands down
tufrabza
a year ago
A great help, showed us the recommended part, let us put our hands on the object, and recommended YouTube videos to gauge whether it's an easy fix or whether we should look to a company. He even printed out the parts as well. Thanks
SarahJo Griggs
11 months ago
Fast and friendly service, I just wish the workers wouldn't stand over your shoulder the entire time you're in there like you're going to steal a spark plug. It was off putting to say the least.
Louis Altazin
a year ago
Burnt oil placed back on the shelf with the good oil. Had to make a trip back to the store when I realized this was used burnt oil. Luckily I realized this before using. I actually pulled three 5 qt bottles and put them on the floor so no one else would pick them up. Not sure if I will be doing anymore business with them.
Jeffrey Dubinsky
a year ago
Update 2022: More compliments to Mr. Williams, I needed some sealant, he freely matched Home Depot's price, which was about 40% cheaper. Thank you!Excellent customer service. I purchased a car battery from them back in 2011. For whatever reason it was dying, they replaced it under warranty at no charge and they even did the install for me.
jamey travis
2 months ago
David is the best always helpful
Sheldon White
a year ago
Not too happy with AutoZone on your joor road here in central only because they lost my warranty on some parts from my truck but I'm not going to let it stop me from going in there sometimes you have bad situations I was persistent on the situation turns out they put it under an old phone number finally found it still not happy with the way things are being run all I can say is get your stuff together and improve on the work but still it is a decent place to go to I'm not going to let one bad time out of all the years I have been going there ruin it for me
Jim Mccurry
11 months ago
As a do it yourself mechanic you need a good auto parts store and Central auto zone has the best group of men and women I have ever come across in my entire life hands-down
Elaisa Tubana
11 months ago
Mr Forrest was helpful when he was changing my batteries. Keep up the good work!
Jonathan McPhate
a year ago
Walked in, got what I needed and checked out in about 2 minutes total. Store is clean, employees are helpful, and didn't have to wait. What more do you need from an auto parts store?
Michael Lewis
3 years ago
Unfortunately, good customer service seems to have become a rarity in today's society. However,that is not the case at this particular AutoZone.This AutoZone has one of the friendliest and most helpful staff that I have ever had the pleasure of meeting! I purposely go out of my way to patronize this Autozone because I know that I'll be treated like a friend and receive service with a smile!
Victor Thompson
8 months ago
I purchase brakesfrom AutoZone online and 25 minutes later I was getting a call from AutoZone on airline to come pick up my brakes
Junias Mesidor
a year ago
I shop here all the time I wouldn t go anywhere else for my tools. The staff here is very informative.
Darren Johnson
4 years ago
Know what you need before you go. Some employees have zero mechanical knowledge and just know how to click the computer. Have received the wrong part more times than I can count. And they got me again today. If kary is helping you may god be with you
Patti Griffith
2 years ago
I had a dead battery and after getting a jump I was able to drive to Auto Zone where the most amazing employee, I might add at this point that it was a young lady, and she brought her tools out and changed the battery in my SUV. She was so kind and knew exactly what she was doing. Kudos to the Auto Zone Lady.
Tatiana Anderson
3 days ago
Awesome workers
Brockwell Bone
3 years ago
Needed a new battery. The friendly team member not only explained the various batteries available, he also installed it for me in the parking lot. Great stuff!
Carey Kanton
3 years ago
I would give less stars if I could. Called and asked if they had a pendal hitch, the lady assured me they did after checking the shelves, when in fact they do not. If they don t know what parts are, do you really get what you need? Lack of knowledge and training. I do t want these people selling me parts
Wayne White
6 years ago
Great service, the individual checked the code of my 'service engine light' and provided a print out of possible issues along with his own thoughts.
DJ A-BOMB (A-Bomb Entertainment)
12 years ago
Very unknowledgeable staff. Took me three trips to finally get the right belt that I needed. Better know exactly what you're going after if you deal with these people.
Darlene Grove
4 years ago
Wonderful, I will keep going back and back as long I need to. Customer service was great. Thank y'all
Carlo Taylor
2 years ago
It was the worst customer service ever young lady at the front ask me to do something that was her job I told her no she got real rude and disrespectful
Christina Lewis
4 years ago
Super nice and store is pretty clean. They even offered my son a treat when they saw I had a little one in tow.
Randall Accardo
a year ago
Let's just say the prices aren't what they used to be for the do-it-yourselfer
Tyler Morace
a year ago
The manager at this Autozone is professional and knowledgeable, totally opposite from the AutoZone at Joor and Green well Springs.
Glynn Leger
4 years ago
My go to store!! Like these guys. If you stick with one store location your experiences will get better as they kesrn your car needs.!