Big Hill Towing LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  daniel herrick
a month ago
Thank you! Big Hill Towing.Fast friendly service.If your stuck and in a pinch this is the place to call. Transmission went out on our truck towing our harley behind us. We called them and they said we're on the way. Very reasonable cost to tow to the transmission shop. Very grateful for them.

  Weston Worthington
2 months ago
Fantastic service. Towed me to tire dealership when unable to replace tire due to damaged lug nut. Recommended next steps and issues to bring to attention of the tire dealership. Shawn was very helpful. Highly recommend their business.

  Caroline Perry
2 months ago
My insurance company hired them to come out for a battery issue and they were very polite and helpful, and were able to take care of things quickly and efficiently.

  Robert Wills
7 months ago
Called them up.. told them we needed a care removed from our property. Was there within the hour. Would highly recommend. Great guys

  Noah Allen
9 months ago
Quick, polite, reliable. I called and within an hour they were here and very helpful. I will be recommending them to anyone and everyone in the areaService: Car towingService: Car towing

  Christina Jones
2 years ago
I am currently visiting Richmond and my vehicle had an issue. Shawn not only showed up with in minutes of me calling he assisted with finding a garage open on Sunday. He was very friendly, professional, reasonably priced and helpful. I highly recommended this business.Service: Car towingService: Car towing

  Katy Shelton
2 years ago
Dude. The tow truck driver did the wildest stunt driving to get my Camry unstuck from the mud, and over the ditch that was keeping me off the road, completely unscathed. Very experienced. I gave him a $25 tip. I love this company. Wish I got a video. Plus they charged me a 5th of the price that the first tow company I called quoted me for.Service: Car towing

  Gracie Rivers
4 years ago
They were patient, thorough, and positive even on a late frigid night. The owner was training a new employee and obviously cared about the work being done correctly and efficiently. So great to see good bosses and good employees. Couldn't have asked for better service!

  KY Fabled Candle Company
3 years ago
Had the pleasure of interacting with this company today on behalf of AAA service. By far the best experience I have ever had with a tow company. The driver was very professional, arrived quickly and got my truck to its destination safely. I would highly recommend them for any of their services and would happily use them again in the future.

  nathan aeh
a year ago
Absolutely amazing. Came to me on Christmas night within 15 minutes. Best price compared to competitors. Couldn t have ask for better.Service: Car towingService: Car towing

  Hunter H
8 months ago
Great and speedy tow. Quick to reach out, and quick to get me to my shop. Will refer others for sure!Service: Car towingService: Car towing

  Jason Kaczvinsky
5 years ago
super friendly, fairly quick especially considering I had no idea where i was. i cant remember the name of the tow truck driver i had but he was chill as hell. hope to never need another tow down here, but if i do this place will be my first call. great pricing too!

  Kevin
7 years ago
I was stuck over 2 hours from home, and the first towing company my insurance called canceled on me. I had to wait 4 hours for a tow, but only because Big Hill stepped up to the plate. Their driver drove out nearly 2 hours late Friday night, loaded me up, drove me back to Indiana 2.5 hours in the other direction, and got me home safe and sound. Great service.

  Terri Powell
6 years ago
Big Hill's extra charges add up to price gouging in my book. Be warned.75 tow, 50 labor, 35 securing loose parts, 70 for two days storage = 230 for about a 5 mile tow. Our vehicle was in their possession from Sunday evening to Monday morning, less than 24 hours. They did answer the phone Sunday evening to tell me they weren't open. They do not accept AAA. Find a better choice!

  Adam Collins
a year ago
I locked my keys in my vehicle and gave these guys a call, Shawn showed up shortly after and done an awesome job!Service: Car lockoutsService: Car lockouts

  Josh Blake 1207
3 years ago
Absolutely the rudest, most disrespectful two individuals I have ever come into contact with (the owners). I can only imagine how proud their parents are of them. It only took 2 days to finally get someone to answer the phone, no one is at their lot to speak too either, so jI guess that s how they are making their money. If they can t be reached to get a vehicle out is impound that just allows them to charge more for holding it. When I finally was able to contact them, they refused to allow me to get all of the personal belongings out of a vehicle that they had impounded there that had been wrecked, I find it hilarious that it was conveniently only the most expensive items in the back of that vehicle they determined not to be personal items . Having to take alternative action to resolve this issue, greed is a very sad and selfish way of living, I pray that both of them find God In their lives especially in this day and age.

  nirmal verma
2 years ago
My insurance company Allstate send them for towing car. They came 2 hours late to the spot after hundreds of messages and calls. They were behaving like they are doing it free for me. They do not care for you once they were booked for your service.Service: Car towingService: Car towing

  The Real Turd M.F Ferguson
9 months ago
The tow was good but my fiance forgot her wallet in the truck or on the back of the truck and still haven't found it.

  Shaquesha George
a year ago
I called this place to get a estimate on my car being towed. I told them I will call them back and when I did my call kept getting forward to the voicemail. Glad I went with a different tow company Jade Towing and Recovery

  Pam Kalinski
4 years ago
your driver/technician was excellent! quickly on site, very efficient & professional - exceptionally careful at getting my car hitched up & out of my challenging driveway. Thx So Much!

  katherine c.
3 years ago
I got my own car stuck in my driveway AAA couldn t help me but I called these guys and they were pretty fast on getting here and charged me less than $200 for the service. Very nice people and businessService: Car towingService: Car towing

  Aaron Thompson
5 years ago
I was locked out of my car and running late to work. They responded so fast and got me in. They were very professional and respected my vehicle unlike some companies. I will use them again for any roadside assistance!!

  Dawn G
5 years ago
We called Big Hill to get a tow and they sent Will to pick us up. He's a super nice guy and took care of us in the pouring down rain. We are so thankful that Big Hill assisted us. They even referred us to a garage that fixed our truck. Thanks guys so much.

  Christopher Cox
3 years ago
If I could leave a Six-star review I would. I was stranded with a broke down car and Big Hill Towing sent Shawn to save the day! My experience was effortless and will definitely use Bill Hill Towing for any of my towing needs in the future! Referring this company to everyone I know!Service: Special vehicle towingService: Special vehicle towing

  Samantha Vaughn
2 years ago
Did not have me waiting long to get into my vehicle. Very polite and professional. Highly recommended for any services.Service: Car lockoutsService: Car lockouts

  Becky Burke
3 years ago
Very professional and friendly. They were there in ten minutes. I highly recommend their company. I will for sure call them again if needed!

  Christie Collins
3 years ago
I needed my Madza towed to Madza in Lexington. Instead they towed it to Ford in Richmond. The owner was rude and kept insisting that is where I told him. My husband also told the driver where it needed to go. The tow truck driver didn't know what he was doing as well. He wouldn't take the car down the drive way and we have to push it down. Don't waste your money.Service: Car towing

  Tricia Valentine
7 years ago
They are such a great family. Very nice and polite they where to me in 15 minutes after I called. Highly recommend to everyone.

  Jake Alexander
2 years ago
Well they didn't show up for hours so I had to pull my truck home myself and my papaw of is an older man and I was in richmond where they are basic at and them called 2 hours later to ask me where I was at lol

  Matthew Carney
2 years ago
Service was professional, prompt and above and beyond expectations. Certainly a business I highly recommend.