Freedom Chrysler Dodge Jeep Ram of Lexington Parts Department
1 (2)
1560 E New Circle Rd Suite #200, Lexington, KY 40509
(859) 519-3144
freedomcdjroflexington.com
Claimed
Service options
- In-store pickup
Reviews
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Marsha Lowman
a month ago
My husband s son left his car here to be worked on in October 2023. While the car was there the window had been broken out and the car was also stolen from this dealership. We found out from KY State Police the dealership released the $80,000 car to someone who was not an owner of the car. They did not ask for ID or any information from this person so we had the dealership report car as stolen. The car was recovered but the depreciation value went down to $40,000 since the car shows up as RECOVERED in the car fax. We have begged the dealership and it s owners Lithia Motors and their legal department Katelyn Gwin as it was the delearships fault the car was stolen. My husband s son left the car here because he was told part would not be in until January 2024. On his way back to SC with his Father, Bryan died instantly in a car wreck. My husband and I have been reaching out to Brandon Buehler Operations Manager for help as we still owe for the car. To date we have not had anyone contact us to help us. We need help solving this situation!!!
joel foster
2 years ago
This place has the WORST service department!! No one cares one bit about customer service!! No one answers the phone so you leave a message and no one will return your call!! I was lied to ever time I dealt with this place!! I highly recommend finding another place to repair your vehicle!!