From the business
- Identifies as veteran-owned
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Denise Elizabeth Lewis (KneeC)
a year ago
Had my breaks and roters changed out and was charged fairly. I dropped my car off in the AM, and it was finished before I got off work. Very friendly staff and they don't hound you to do stuff to your car that's not needed. I trust them with my vehicle repairs.
Benji
3 years ago
Billy, Jeff and their staff are top notch. They are true experts and know what they are doing, stay up-to-date on the constantly changing technology, they are straight shooters (no BS), and dumb it down for you, if needed. They go out of their way to find you quality and properly priced parts/products.They replaced my engine for me and were cheaper than any quotes in the surrounding counties by multiple thousands. When they were done, the vehicle ran better than when I bought.I've been to many mechanics and dealerships over the years, and none have impressed me with overall service and prices like Capital Auto. I've been recommending them to friends and family from day one (in 2009) ... and they haven't been disappointed either.Lastly, if you serve in the Military or are a Veteran, look forward to some good conversations and stories.
Matthew Marquisee
2 years ago
I came here because of the other positive reviews and they did not disappoint. My brakes failed in Glencoe on Sunday after Christmas; had it towed to their shop and left it outside their gate. Spoke to them on Monday about it and it was fixed by Tuesdaty. The cost was in their quoted range.They only fixed and replaced what needed it; no surprises. I will be returning.Service: Brakes
24Mogy24
2 years ago
I rarely ever leave reviews but I have to for Capital Automotive. I can't say enough positive things about this place from the moment I called them until I picked my car up. I have a 2003 BMW Z4 that I have only had for a few months so needless to say when the check engine light came on I thought great there goes my savings. I dreaded answering the call when it came but much to my surprise he simply said "we have it fixed and ready to pick up, it was the coils". Imagine that....he could have stuck it to me with a million things and I would not have known the difference. I 100% recommend these guys for any foreign automotive needs. It is hard to find people this honest these days! Thank you all so much!Services: General repairs & maintenance, Auto engine diagnostic, Engine repair
Stephen Thompson
2 years ago
Billy was the most informative and helpful person I have ever talked to regarding VWs! Not only that, he squeezed me in his tight schedule to make sure I could haul my daughter around while momma was out of town. Thank you! I'll be coming here for years to come
Christian Simon
7 years ago
Only shop in town with the tools to take care of a rotary engine. Highly recommended by a few locals. I'll update the rating once work on the vehicle is complete.Update: Car was fixed and the service was professional. I will definitely be back, the owner knows his stuff when it comes to vehicles. I was lucky enough to have a fun conversation with him. Very friendly staff and very reasonable prices.
Logan
3 years ago
i was having trouble with my 2017 bmw x6 this vehicle had problems a mouse had got into my wiring harness what a mess took out my high pressure pump and my fuel injectors these cars are very complex they repaired my vehicle very reasonable. for 2600$ the dealer wanted 6200 experts and very reasonableService: ElectricalService: Electrical
Gary Davis
8 years ago
Honest and great prices for repairing my daughter's VW bug and my Volvo V70xc. Much much cheaper than the dealership. Need to get my other car (Porsche Cayenne) serviced there. My daughter's car is running like it did as a new bug back when my wife got it in 2001. Great job Billy. One less thing I have to worry about while she is at UK. Thanks again....
Raul Pena
5 years ago
Went here with my dad to get my volkswagen jetta s speedometer fixed, ultimately got the speedometer partially fixed , now it stops working when it reaches 70 mph, I went to get it fixed and they told me there was a short or something they found that was killing the speedometer. They told me I would have to buy another completely new speedometer and said it is not guaranteed it will get fixed, as of late there has not been any change in the condition of the speedometer it still stops at 70. Seems fishy the condition hasn t changed since then.
scd656
6 years ago
Sam Durham Frankfort,Been to Billy several times with my Mercedes. Billy is honest and knows foreign cars. All I ask is to fix the problem and be honest. There are several occasions he could have set me on fire with unnecessary work but he has never done me that way. Hint : He s a little partial to VWs.
Susan English (Boo)
4 years ago
Very helpful and explained everything. Reasonably priced and the car was completed when they said it would be. Would recommend this mechanic to others and will continue to do business with them in the future.
Leighannrenea Jacobs
5 years ago
These guys know their stuff!!! They fixed my car with no problems and it was $500 cheaper than what the dealer estimated!! Best European car specialist I ve ever seen... you can tell they ve been there 40 years
Glenn Thompson
8 years ago
This is the best automotive garage I've ever delt with. They're honest, knowledgeable and very professional everytime I've taken my vehicle in no matter how minor or major the issue was. Capital Automotive is the only place I will take my vehicles for everything from fluid changes to complete engine overhauls. I'd recommend everyone needing mechanical work done to give Capital Automotive a call 1st.
Robbie Perkins
5 years ago
Always accommodating, knowledgeable, honest and reasonable rates. Greatly appreciate how they always take care of my car and me.
Billy Warfield
10 years ago
This is the shop for Volkswagen service Billy and Jeff Warfield knows these cars.Best Vw TDI Techs you will find any where and it fix Wright the first time.I had my vw at five shops had same problem when I left them.Billy and Jeff found and bad Injector pump.Run good ever since.Thanks Billy and Jeff 30.000 miles on Trouble.
Bree
2 months ago
VerY bad experience!
Andrew VanMeter
2 years ago
I think Billy Warfield always does an excellent job and probably has passed that quality to his son.
Willie
6 years ago
Honest trustworthy always does a fantastic job been in business for over 30 years I wouldn't go anywhere else
evan lol
a year ago
They do a awesome job every time
Gabe Uebel
2 years ago
Great service; they are always ready to help
Randy Scheel
4 years ago
Experts and friendly. Very knowledgeable and reasonably priced
Mindy Miller
4 years ago
Honest and hard-working staff!! Will be back soon.
Gary Moriarty
a year ago
. . . Prompt service by knowledgeable technicians.
William P. O'Banion
3 years ago
Billy and his staff are top notch!!
joey holbert
6 years ago
Best place for European Auto repair
Arthur Jones
4 years ago
Very professional, would recommend to anyone
Al Rice
2 years ago
Good
Kay Warfield
3 years ago
Top notch.
Wayne Criswell
3 years ago
Trustworthy