Tri-County Ford Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Candy Marcial
4 months ago
Worst customer service in town! The guy in the front desk was very rude. My car was overheating and the only solution that he provided was to come back in two weeks for an appointment.

  Gerardo Belliard
4 months ago
One of the worst experiences you could ever have, long story short, service front desk guy never provided any solutions, all his responses, you don t have an appointment, we don t take walks in. Vehicle overheating and he sent us on our way. Not sure how anyone would do business here.

  Joe Hamilton
a year ago
They told me to wait in the customer lounge and they would have a ride to take me home. An hour and 15 minutes later the girl called me on the phone to tell me the issues with my car. I told her that I was still waiting in the customer lounge. She said oh, let me see if I can find the driver to take you home. So in about 20 minutes he came in to give me a ride to my house. Car should be ready mid afternoon. So I called a little after 4:00 to check on status. Seems like the car had been ready for a while. Disappointed with this service.

  AJ Riley
2 years ago
So didn't have the greatest start to my son's repair service but I will forgive it and took a star because of the issue. I do like for the most part the ability to have a scheduled appointment compared to first come first served. Unless there is a miscommunication.The only thing I will say that has NOTHING to do with the fine service of Tri County is that it is pointless to get brakes and rotors down if the car gets rear ended so hard the trunk is now in the backseat and the car is now totaled.

  Brett Pfeiffer
a year ago
Was in this morning for a recall notice on my Ford Edge. Got in early for what Ford said would be a 2 hour repair. Service Advisor Chris got me in and done in under an hour!!! THANK YOU!!!

  Glisseal !
a year ago
I have purchased 3 new cars here and Tri- county has taken very good care of me. Soon to be buying another Truck!

  RM Osborne
a year ago
They fixed my wife's power door locks on her Taurus. Can you say Sticker Shock! $795 to fix power door locks!

  David Uehlein
3 years ago
Great. Nice lounge. Super clean bays. Janet was great. Definite return

  Paul Ingram
2 years ago
Quick friendly service

  Michele Gallo
2 years ago
Staff was helpful