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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Bryan Davis
a year ago
I work here with my boss William Rosson. Great place to work! Great boss, always trying to make the costumer happy! We try to give you the best possible repair for your car.
Kim Pike
a year ago
The staff at BG Mobile Mechanics were very professional, kind and reasonably priced. They were upfront with the pricing, the main mechanic gave a call personally to explain what was going on with my car, they made sure I was aware of every little thing. They truly went above and beyond to make sure my car and I was happy. I will be back any time I need anything done to my cars.Services: Transmission, Steering & suspension repair, Auto engine diagnostic, Wheel alignment, Brakes, Brake service & repair
lindsie oden
a year ago
As a female student away from home, he really helped me feel comfortable and was super nice! He changed my flat tire and got me a new one for an AMAZING price! Highly recommend!Service: TiresService: Tires
Joseph Glenn
a year ago
Needed a brake job on my Mustang GT, I called BG Mobile Mechanic, William was on a job but said he would come by in the evening if that would be ok, I was amazed when he showed up after 5 pm. He went to work and realized it needed additional parts to finish the job, he said he would pick them up and be back in the morning. The next day he called to let me know he had the parts and was on the way, in less than an hour he was done and the car stops like new again, Exceptional service and an absolutely great price for the work he did. Will definitely use BGMM again.
Gretchen Clark
a year ago
I was well pleased! They fixed my XC 90 Volvo 2012 - when I had taken it all over town and no one could identify the issue. William, not only fixed it, but was a man of his word and had it done the same day I dropped it off.Excellent work!!
Vanessa Smith
a year ago
Great service and also just as important is how quick he gets the work done. He s fair and genuinely wants to take care of the customer. We ve used the mobile mechanic for a couple of big jobs multiple times and highly recommend him!
Jim Schaeffer
3 years ago
I have had excellent service with this company. I had a very difficult vehicle issue and William was vigilant in solving the issue. He has been fabulous to work with in repairing this vehicle. I even had a secondary issue that left the vehicle in the road and he was very helpful and very accommodating by getting the vehicle running, repaired and returned. Thank you for great service. I appreciate your hard work and great diagnostics on my vehicles. The services I had completed were a wheel bearing, alternator, tune up, transmission service, and an electrical issue with some dash lights on. Thank you William. The vehicle was returned in top notch mechanical condition.Service: General repairs & maintenance
Danielle Clark
a year ago
If I could give 0 stars I would. they said they could fit us in the afternoon which was fine well 3 30 came around I sent a text he said he was stuck on the other job still and would head to us as soon as he was done which i understandthings happen and things come up but a text or call would have been nice so that we could have made other arrangements so that we didnt have to miss work .5 30 comes around and still not here. Never did call or text to let us know that he wasn't coming at all. We waited all day for them to show up. Very unprofessional.
Rodney Gilstrap
2 years ago
Water pump went out on my car. Called this gentleman and he got to it the next day so I could get back on the road. I called around for repair prices and his was the best quote with a lifetime warranty on his labor. I was even able to pay him using my debit card from my phone. I Highly recommend him for any repair service you need and will definitely call him again if needed.Services: General repairs & maintenance, Brakes
Kelly Renea
3 years ago
I have always had struggles with trusting people but I recommend this mechanic to ANYONE AND EVERYONE FOR UR MECHANIC NEEDS. He was super nice and honest. He did a great job. And was very professional. I enjoyed being able to be at ease and trust him. I normally am a good judge in character and this guy put my fears aside to walk me through it all. SO GREAT JOB! AND HAVE A BLESSED DAY!Service: Brakes
Jodie Byrd
3 years ago
William was super nice and extremely helpful. He has 15 years of experience working on vehicles and it shows. He was very down to earth and I m thankful he was able to drive out to my home to look at my vehicle. My car is now fixed and if I ever have problems in the future I will be giving him a call! Would highly recommend.Services: General repairs & maintenance, Auto engine diagnosticServices: General repairs & maintenance, Auto engine diagnostic
sheila Arbusto
a year ago
BG Mobile did an excellent job installing a base plate to flat tow my P/U. Saved me a ton of money compared to local RV dealers. I will definitely make William my mechanic of choice for future needs
Russell Stevens
a year ago
On a summer trip from Louisville to Nashville. Alternator died with a full car of heat sensitive materials. We called 20+ shops in surrounding area on a Friday at 3p to no avail. These gentlemen at BGMM were happy to add on us, last minute, if we could get to their shop with the part. They had us back on the road in just a couple hours. The cost of service was negligible to the service they provided us- saving our butts and preserving our load of material. Thanks so much for your help, you guys rock!Service: Electrical
Jeremy Bachman
2 years ago
William is the best mechanic in town. He replaced our engine and was fair priced and very knowledgeable about the inner tunings of cars. We thank you again! See next time something awful happens to our car! A+++
Robert Miller
3 years ago
Power steering pump replacement. Wonderful experience all around. Fit me into the schedule in a very timely manner even though he had recently went through surgery and was most likely backed up with work. I will definitely be a return customer for any of my needs and will recommend his services to anybody else who may be in need.Service: Steering & suspension repairService: Steering & suspension repair
Timothy Mace
2 years ago
Friendly, professional and helpful. Highly recommended if you need their services. He took the time to research recalls on my vehicle after running the diagnostic tests to see if he could save me some money on an expensive repair.
Gary Wantland
a year ago
They did a great job. Actually repaired two items and then changed a blinker bulb that was out for free. Very reasonable and professional. I would absolutely use them again.Services: Electrical repair, ElectricalServices: Electrical repair, Electrical
Chaplain Hammer
3 years ago
Absolutely fantastic. The mechanic was knowledgeable and careful with my Range Rover. He also went above and beyond in several ways. Normally I do not trust anyone other than the dealership. 100% positive. An actual trustworthy/skilled mechanic, who warranties their labor. Will use again.Services: General repairs & maintenance, Auto engine diagnostic, Brakes, Oil changeServices: General repairs & maintenance, Auto engine diagnostic, Brakes, Oil change
Julie Richardson
3 years ago
This gentleman is top notch and super well priced. He is professional and easy to deal with. He doesn't miss his mark. This man lord bless him worked on my sons car even in the dark. Who does that? He does, what a honest man full of integrity. Pass it along. My son doesn't let anyone fix his car because he has been burned before and this guy made my son a believer of good people again. Thank you sir.Services: General repairs & maintenance, Engine repair
David Shkreli
2 years ago
Well I typically do the work myself but lack of tools and motivation I thought I give them a call.....they had me up and running in about an hour and was off to Michigan. Dont think I could ever find the same service anywhere! Prices are ridiculously fair and they are both gentlemen. If I have anymore issues I know who to call from now on. Really appreciate y'all and making room for me in your busy schedule. People do not go anywhere else unless u want to overpay! Thanks again! 5 STAR SERVICEServices: General repairs & maintenance, Auto engine diagnostic, Engine repair
Jamaal Allen
a year ago
William is a true professional that cares about the customer above anything else. He broke his neck to make sure my car got back to me as soon as possible! I will go to BGMM for all my auto repair needs in the future
Bethany Extine
3 years ago
BG Mobile Mechanic is the future of auto care and repair. William was professional and knowledgeable. Great value and worth every dime. He changed my oil and spark plugs quickly without me having to drive to a shop. Highly recommend!Services: Engine repair, Battery, Oil changeServices: Engine repair, Battery, Oil change
Melissa Seek
2 years ago
Really the entire experience was great. He came to my home, diagnosed the problem and found an engine that met my budget. I had some minor issues after the fact (not due to the quality of work, of course) and we were able to figure it out in a timely manner. 100% he is my mechanic from here on out!!Services: General repairs & maintenance, Auto engine tuning, Engine repair, Oil changeServices: General repairs & maintenance, Auto engine tuning, Engine repair, Oil change
Joanna Futrell
2 years ago
I tend to be one that waits until the very last minute for car maintenance so when I need it done I need it like yesterday. I called and got all the work done the next day and best of all I didn t have to do a thing but give him my keys. He came to my work so no asking for a ride to drop off or pick up my car. So quick and easy.Services: General repairs & maintenance, BrakesServices: General repairs & maintenance, Brakes
Jennifer Teel
2 years ago
BG Mechanic was a life saver!!! The rod in my piston broke, which meant I needed to replace the entire engine. They came out to my residence to diagnose the issue, which saved me an expensive tow service for a simple diagnostic. They were courteous, professional, and up front with every cost and concern regarding the repair of my vehicle. Their prices were also the best I was quoted and the service was very quick. They even gave me a first responder discount for being a nurse without me even knowing they offered that. The communication was exceptional as well. I always received answers to my questions through texts within an hour of messaging them, but most of the time instantaneously. I highly recommend them to anyone needing their car serviced, and I will definitely be a repeat customer! Thank you guys so much!!! You saved me thousands of dollars and a lot of stress!Services: Electrical repair, Air & cabin filter replacement, Electrical, Auto engine diagnostic, Air conditioning, Battery, Oil change
larry welty
2 years ago
My daughters car broke down. I called William Rosson at 7:45 am. He showed up fast. Diagnosed the problem got her back going. Put a starter on and oil change. Thanks again. Great people.Services: Electrical repair, Auto engine diagnostic, Oil changeServices: Electrical repair, Auto engine diagnostic, Oil change
Natalie Baucum
2 years ago
These guys were extremely prompt! Worked with my schedule, came to my job to convenience ME. Worked quickly and did a superb job. The parts they replaced with came with a 3 year warranty and I appreciate that they only use the best quality parts available! I will never use another mechanic as long as they're in business. Which I forsee being a long time! Cannot thank them enough for their professionalism, and overall just help and friendliness. The world needs more friendly, fast mechanics. Thank you-thank you-thank you! They KNOW what they're doing and are changing the game. Saved me hundreds on a tow, time on waiting for a shop to get me in and diagnosed, and suggested the best quality parts. Cannot say enough how much I appreciate the friendliness and kindness shown by hard working tough men that could've easily taken advantage of me. Great work, fellas. See ya soon!Services: Electrical repair, Electrical, Battery
Laura Gipson
3 years ago
Used BG Mobile Mechanic twice and he is such a great guy and an honest mechanic. Well priced and very professional in his work. Would definitely recommend and can say we will most definitely be reaching out again to this mechanic for any work needed!
Myra Brumfield
2 years ago
I scheduled a regular maintenance for my vehicle. While doing this he found a faulty part. Instead of forcing it, like the last place. He suggested replacing it for safety reasons. I appreciate that a lot! He wasn't pushy about it either but apologetic. You can't beat the service or convenience. 5 stars and will now be my go to car guy. Thank you!Services: Brake service & repair, Oil change
Joey Novak
2 years ago
My car was overheating on my way from Ohio to Texas and I thought I was going to be stranded. As a last ditch effort I tried to find a mobile mechanic out in bowling green to see if they could help. 30 minutes later my car was getting worked on and shortly after I was back on the road. I made it home safe and I owe a great deal to BG mobile repair! Thank you again so much!!Service: General repairs & maintenance