Randy Curnow Collision Center
4.3 (85)
7707 State Ave, Kansas City, KS 66112
(913) 334-1163
randycurnow.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ted Masters
2 months ago
My car was in their collision center for eight weeks to have the EAU s replaced on the rear bumper. When I picked up the car they had driven it 775 miles during those eight weeks. The fuel was full when I dropped it off and empty when I picked it up. Very disappointing to think you have free use of a customers car without permission. Thankfully I took photos of the dash when I dropped it off
Nora Roa
7 months ago
The person who attended me was very friendly and helpful. The job they did to my car was to repair a rear door and paint it. I must say that a plastic molding did not fit well and it took almost a month to repair it when they told me it would take about 10 days.Services: Painting, Body & TrimServices: Painting, Body & Trim
Andrew Weaver
a year ago
The front desk ladies were great and were truly sincere. It took them about 3 months to fix my truck after hitting a deer. From a distance the truck looks pretty good, but up close you can see the flaws. Paint work looks good, but there is a large noticeable panel gap between the hood and fender. They also created a problem that I didn't have prior to the repair - significant tire rub when turning right. Took it back to the shop, and the production managers response was "its a new wheel well, it'll go away." It hasn't gone away. Almost 20k in repairs, and this is what I'm left with. Wouldn't recommend if you're looking for a quality repair.Edit- thank you for the response, but I feel the need to clarify what my issue is - first, I understand you have no control over back ordered parts. What frustrates me with the rental situation is you told me multiple times that you had it handled, but I still kept getting calls from enterprise saying it would be reported stolen. The only time it was actually resolved was when I had to leave work to drive up there and get it resolved in person. And I definitely appreciate you guys stepping up for the rental, even though it wouldn't have been an issue had it been done when it was promised. But I understand parts shortages, you can't blame me for that either.And you can't claim using aftermarket parts would have made these massive panel gaps any worse. Regarding the tires, yes they are larger than what GM originally put on THIS truck, but they are the exact same size wheel that GM puts on the RST and TrailBoss trims. 275 60 R20. They are not out of factory spec. But again, like I told you, they never rubbed before. And I put these tires on here the day I drove the truck off the lot.Beth and the other front office staff were fantastic, and this was not directed towards those ladies at all. But Brodies people skills leave a lot to be desired. I know things will never be factory/showroom perfect following a collision repair, but I felt like a GM dealer should've done better. You claim you didn't cut corners, but these panel gaps say otherwise.
Linda Daub
2 months ago
Didn t like bringing the car a week early to sit there with nothing being done. I could have shopped and brought it when you were ready to work on it. It was Christmas time! The work was done and looks like new!
Sequoia Marr
4 months ago
I drive pass Randy Curnow's all the time but never thought about having my car serviced. But then, my car was in an accident and my insurance company listed Curnow's as an option for repair services. I'm very glad I selected Curnow's for the collision work. I'm satisfied overall.
Kathy Graham-Kline
a month ago
My car came from randy curnow all services have been with randy and the repair work was great
LaSheyia Boyd
7 months ago
I had an amazing experience at Randy Curnow Collision. My 2020 KIA Sportage was broken into and this shop was able to get my vehicle in the same day and begin repairs about a week later. They treated me like family from the moment I came to check my vehicle in up to the moment I picked my vehicle up. They made an already stressful situation less stressful and was extremely understanding. The entire staff was friendly and helpful. I could go on and on about their amazing customer service but i ll leave it at that for now. I will 10/10 recommend this shop to anyone needing repairs done.
Thomas Schram
a month ago
Communication with shop was poor, Beth would have been able to help if she was kept informed
Brad Krier
2 months ago
These guys have done a great job on multiple vehicles I have had repaired.
Marreese G.
4 weeks ago
Amazing results, kept me updated throughout the process, and as promised completed on-time.
Barry Smith
2 months ago
Body work terrible. Would not recommend them to Anyone. The place is a total joke
Rachel Edwards
9 months ago
Deer took out a super clean 95 Chevy Silverado. Brody and his team got her looking like brand new again! Thanks for fixing our beautiful vintage girl! Just in time for the car show too. They go above and beyond and listen when you have any questions or concerns.Services: Painting, Body & TrimServices: Painting, Body & Trim
Alvin Brown
2 months ago
Beth from the collision repair center is always good to speak with her.
Lucas Tickles
a year ago
The collision center at Randy Curnow is a joke. Prior to starting the repair we were told a date that was long and most likely wouldn't reach to only now be 20 days past that date and still not have our truck. The collision department told us they were working on the truck for weeks and it was still sitting in the lot not being touched. They told us on multiple occasions they would call us back but didn't and that we would receive weekly updates but never did. Most recently we were told the truck would be done by the end of the week. At 3pm on Friday we were told that it would hopefully be done by the following Friday. If it's done by then it will have been overdue by 24 days from the original date.Service: Auto body & trim repair
Tori lewis
9 months ago
I appreciate your services so much Jen Brody you guys are amazing!! I love the other lady who was working I just can't remember her name I called her 24 but you guys are amazing with great personalities and service Thanks Tori
Delma Ursin
6 months ago
I was pleased with the updates I received as far as the status of the repairs. I was well pleased with the finish work
Don
6 months ago
Made out 2009 Cadillac look like new... awesome job...Services: Painting, Body & TrimServices: Painting, Body & Trim
Dan H
5 months ago
A well run and organized business. Beth is the bestService: Body & TrimService: Body & Trim
Terry Hayes
3 days ago
Good work and timely delivery
Kim Sykes
9 months ago
Great staff, they kept me informed every step of the way. Timely repairs! Quality work!
philip bauer
a year ago
I had a black ice incident.I went there because of previous accident work, not my fault.I went to pick it up and ask if there were any mechanical issues,they said no.Shortly thereafter my red temperature light came on. I went back they put it on a machine said everything was ok,just watch it.It came back on and they said they would diagnose the problem for $150 an hour.Long story short I took it to another place and needed up spend $3300.Heads warped, water pump,plus other things.Service: Body & Trim
Joe Teaford
7 months ago
they took care of the small things that make the repair process stressful, ie car rental, insurance communication, etcServices: Painting, Body & TrimServices: Painting, Body & Trim
Frutosa Ochoa
9 months ago
Jen has excellent customer service skills. She really appears to be concerned with my situation.
Felicia Nelson
a year ago
The staff was very professional, and if I had a question, they were able to answer my question and was able to get to give me a delivery date.Services: Body & Trim, Auto body & trim replacementServices: Body & Trim, Auto body & trim replacement
Meredith Slavik
a year ago
Excellent customer service. Repairs took a little longer than expected, but they did a great job.Service: PaintingService: Painting
Andrea Walker
10 months ago
Nice place Friendly Atmosphere good customer service did a Wonderful job on my VehicleService: Auto maintenanceService: Auto maintenance
Kyle Elliott
a year ago
Very friendly office staff, and they did excellent body work on the truck after the collision.Services: Auto body & trim repair, Wheel alignmentServices: Auto body & trim repair, Wheel alignment
Steven Alexander
a year ago
Curnow collision center treated me with respect, had attention to every detail, and made my Jaguar look like new sgain!
Jeremy Kelley
a year ago
my car looks great and it runs good. It took a long time to repair but i love the overall results...Services: Body & Trim, Wheel alignment, Auto body & trim replacement, Oil changeServices: Body & Trim, Wheel alignment, Auto body & trim replacement, Oil change
Jamie Boyle
8 months ago
Love these guys, quality work that I can count on every time!