Radiator & A/C-Kansas City

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Staci Wooden
8 months ago
O'Reilly have better and cheaper parts and if you ever buy a brand new radiator from them and it starts leaking just know they have employees throwing the radiators down and letting them slam on the floor they probably use to care but they don't anymore as far as working there I wouldn't they are rude and don't know how to talk to you and soon as I talk back u a problem they gonna try and find a reason to get rid of you Jessie and Danielle is the main target they run around and talk about you Jessie will do stuff to mess your work up if he feels u are a better worker than him he can't even do his job right because he so concerned about what others doing if it would let me i would post the video of how the employee treat the items

  Bev Hollimon
10 months ago
They will sent you old parts don t use them

  Angelica Flores
a year ago
Quick service ordered my part, came exactly when they said it would, even had a courtesy call to let me know it was ready. Customer service reps very friendly and super helpful through the whole process.

  Google Reviewer
3 years ago
I was thoroughly thrilled to buy a complete A/C kits for my truck at such a good price. I was told that as long as i bought the kit it had a lifetime warranty, also, it needed to be installed by an ASE Tech. I bought the kit...i asked if i literally needed to hang on to my receipt for my entire life to get the warranty, the guy laughed and said "No...you're in the system and if it ever breaks, call us and we'll look you up and deal with the warranty"...well, the installer was an ASE CERTIFIED MASTER TECH with over 25 yrs experience. The system just blew a bearing out and my system is now full of metal shavings and needs to be completely replaced. I called and they said i needed the original invoice in order to get it taken care of under warranty. They offered ZERO help, they did NOT back up their product and in my opinion, their warranty is worthless. I still have the bag they gave me when i picked up my parts.

  Morgan Trible
3 years ago
I don't recommend using this company because they severely lack professionalism and they do not honor their own words to the customer. I am unsure how they've made it this far given their ways of doing business, but I will not be giving them any of mine. Clearly you all need to go through training again to see how to properly talk to repeat, paying customers.

  Chad Mckeighan
a year ago
This company is corrupt. Do not work for them. They subcontract their deliveries through Priority One and pay their drivers next to nothing (12.00 hr). The drivers have to pay their gas and are paid by the stops and not the number of items. Do not work for them! They are making big $$$$ and paying their drivers/workers pennies on the dollar.

  tj trible
3 years ago
I called to get a price on headlights was told one price, then when I went to order them the raised the price 30 dollars per headlight. They won't honor the price of the original quote. Luis was extremely rude and Phillip the general manager was rude and didn't care about the problem.

  UsedCar Stars
3 years ago
Customer Care 0 Stars! Quote one Price Call Back to order and They Charge More! Spoke with Manager. He said he would not honor pricing.

  Nicholas G.
5 years ago
Best prices around. You cannot even compare their prices to ANY auto part company. The staff that answers the phone is VERY helpful and is very fast at looking up particular parts for different vehicles. Thanks to all of you!

  Tanner Wilkens
9 years ago
Would not recommend. AC kits are good deals but any Autozone will match their price. The radiators are terrible. All cooler lines never fit right. If they do warranty out something they will only offer you a credit towards more purchases. Keep on them for credits too, after one year they get dropped by their policy. Stay away or GOOD LUCK.

  Adam Eskina
3 years ago
We order parts almost everyday across our 14 stores. Parts are reliable, delivery is quick and NOBODY can beat the prices!

  Paul Meara
6 years ago
Sold a radiator that was new. Installed the radiator and it leaked out the fins right away. We were told that the item is not warranty item and would not be refunded. BEWARE. If the radiator leaks you are JUST S.O.L. Understand if it is in the car for a month or so but the engine was not even turned over. Just beware they do not stand behind this item.

  Erick Jordan
a year ago
Worked a shift there and would do it again in a second friendly patient employees that are hard workers and professional

  Bryan Lichty
2 years ago
Great local source for in stock automotive parts. Friendly staff and timely deliveries.

  Warren Kelly
7 years ago
i worked for Radiator Depot for 5 years , and the crew here are tops, best place i ever worked, sorry i had to move on, but there is no where better to buy parts, hands down they are tops

  Paul Cernech
6 years ago
Busy place no problem returning part (wrong one ordered not sure who's fault) except long wait in the foyer. Not really walk in friendly.

  Qoi Williams
2 years ago
Excellent customer service... Great deals & prices!!!!

  Calvin House
6 years ago
Had what I needed for good price. But I waited for 30 or 40 minutes for service

  Chris Strickland
7 years ago
Had radiator for 2 weeks no good and had to buy another from advance cause radiator depot didn't want to pay for my labor after selling me a faulty one so had to pay labor twice

  Francisca Rodriguez
6 years ago
Always will be like 2nd family.. great place for car parts as well..great prices..

  William Weeks
8 years ago
Great place for false advertising. Received a China radiator in person plus a 85% mark up. They are not radiator express.

  Naomi Chumba
6 years ago
They are quite busy out there, had to wait for couple minutes.

  Nicholas Miller
4 years ago
Got me a good price radiator fast

  Donald Houston
3 years ago
Always good service, friendly crew

  Dan Smith
4 years ago
Easy, quick and usually saves money

  Jamie Burger
2 years ago
Very friendly and helpful people

  Jamie Grube
3 years ago
Very very good company to work with

  Isaac Bett
8 months ago
Reasonable prices

  Brian King
4 years ago
Great pricing, helpful staff

  Penny Graham
5 years ago
Worked for 5 hours got paid for 4