Cedar Rapids Toyota Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Donald Zeller
8 months ago
Been to the dealership in Dubuque, IA. Been to the dealership in La Crosse, WI. Would go back for any service or sales related issue in a heartbeat. Avoid this dealership. They'll do shoddy service work that requires you to get it reworked from another shop and refuse to reimburse you for it. I've been brand loyal for over 10 years and this one location has me reconsidering. Good job.

  Kathy Mulnix
4 months ago
They are always friendly and upfront and honest.

  Martin Rupert
a year ago
To be fair, it was a little bit expensive but I mean it's a dealer service department that's to be expected and it was for a Prius service so I don't know if I feel comfortable taking it to any other shops. Don't want to risk a standard mechanic not knowing a thing that you only do on the Prius for just a normal type of service. Also only went in for an oil and filter change and was happy to know after they inspected my front brakes that were sounding like they needed service pretty bad even when my appointment was after 3:00 p.m. they were able to just do a break job without having to make another appointment which is fantastic. Since I'm a delivery driver I only have certain days that I can actually get my car worked on and I need my car like everyday so it's a bit of a pain if I have to leave it somewhere overnight. Many service departments will say they'll have it done by morning only to find out that they still have to do it in the morning when you get there to pick it up. So expedited service is very nice. And the car a 2018 Prius hybrid 5D lift back with a little over 100K miles is now driving perfect again.

  Darwin Schminke
5 years ago
Had scheduled oil change on vehicle. Completed in less time than estimated. Counter person went over what was done and results. Nice lounge area with TV, laptop work stations, pop machine and popcorn, and usually cookies and/or pie depending on the time of day.Do an excellent job of washing vehicle when done.

  Douglas Skilang
a year ago
The best! All sevice writers are always friendly, service get done in timely maners, i always wait the lounge is comfortable, good coffee and best , i will recomand it to all my friends.

  Shelley Estes
2 years ago
Toyota does a good job, but they are sure expensive. I have a hybrid car and when the battery is bad it's typically one cell that is bad which can be replaced for $25 plus labor. They refuse to take out one cell but instead take out the entire battery and replace it with the new one. The part costs almost $2,000 plus labor. He said that whether you change one cell or the whole battery the labor is about the same.

  Heather Lacher
a year ago
Only place I ll get my car serviced and know it s quality product and work!

  Kyle Mahnesmith
3 years ago
Prices and service are better elsewhere if you aren't obligated to use the dealer. With that said they weren't bad.

  Gabriel Ortiz
a year ago
Professional and courteous way better experience than the folks just across the highway!!

  Alan Garlow
3 years ago
I think the people could be more friendly after u buy the car ..I had alot of miles put on my car one night when they had it for service .they denied it.

  Deanne Feller
2 years ago
Just had tires rotated today. Three service was quick. I was in and out in about 40 min.

  Gary Netolicky
2 years ago
Friendly and courteous employees, great place to begin your new ot used car experience!

  Chantel Keller
3 years ago
They're always so great. Fast, friendly service

  Mike Costigan
3 years ago
Had my car serviced today at Cedar Rapids Toyota . Service advisor was Steve, very professional and very helpful, highly recommend !

  Donovan Mabie-bahr
2 years ago
Oil Change was cheaper here, for my car only 55.00, and my car uses full synthetic oil, would trust them with my car over Walmart or jiffy lube

  Dustie Frimml
4 years ago
Friendly, punctual, customer waiting area is very nice, great treats offered

  Akash Chadha
3 years ago
Horrible customer service in the service department. Total rip-off and I would categorize this place as a stealership.

  Robert Murphy
a year ago
Overall very good experience, Scheduled Maintenance

  Jackie Simmons
4 years ago
Courteous help and great service. Thank you Toyota!

  Taylor Sutton
4 years ago
Solid service, great waiting room

  Hank Kuhlmann
2 years ago
Great car buying experience!

  Venunye Dedo
2 years ago
They do a good job.

  Deborah Slife
3 years ago
They are great very honest

  Jason Kline
4 years ago
Need to get their WiFi to work

  Leon NEVIS
3 years ago
I hardly recommend them.

  Alan Maddock
2 years ago
Good service.

  Ron Benson
2 years ago
Professional group of people