Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Nathan Tricky Allen , Magician / Comedian
a year ago
I'm not from here, was visiting and had a bearing go bad on a vehicle. I came here based on a recommendation from a friend, and so glad I did. Terrific experience! Fast, friendly, and very fair pricing! It's so rare to find an honest mechanic these days. Highly recommended!
D S
8 months ago
I highly recommend Hanley's. Staff is very friendly and helpful. And they have fair prices. I've had them do my body work for a long time now, and they do great work.
Betty Fox
2 years ago
Just picked up my car from having it repaired. They did a fantastic job. I am very pleased with the customer service I received and the short amount of time to get it repaired. I would highly recommend Hanley Auto Body.
Stacy Mootz
3 years ago
After complaining they could not get the wheel off our car they then put back on the wheel they did remove and stripped our bolts so we had to buy new ones. All they had to do to get the tire off was use a breaker bar we got it off just fine at home. Now we are out money because we have to purchase new bolts and a new baring. Poor service. I d give zero stars if I could. Also the service from the lady and bob was rude and that s why I didn t even bother to try to get reimbursed for my troubles.
Charlie HOLLENSED
6 years ago
This is where I go when I need body work on a vehicle. I found the work to be excellent and the prices to be fair. Over the last decade I've had body issues with several vehicles taking care of here promptly and with excellent outcomes. I would recommend them if you're looking for a body shop.
Tim Loeffelholz (Timindbq)
4 years ago
I have taken all my vehicles to Hanley Auto for 25 years. They have always been fair and very upfront about issues; never a surprise! The team is great to work with and I highly recommend this business.
Bev Sutter
7 months ago
Honest about parts, labor & if damage can be actually be fixed.Been a customer since 1980(?) for major $ minor repairs.
Shelley Newkirk
8 years ago
horrible place. had my bmw bumper replaced. came back with pock marks and the paint wore off quickly. he missed putting a piece on. took it back to fix. put the piece back on and worked to fix the marks. I picked it up and still was there, just more paint caked on over them. they still had my key fab and i called to schedule to get it and they said I owed money for the other part that I had paid for, i objected and the receptionist basically told me to screw off. time went by and I work 7 days a week and today had an opportunity to get the key, the owner said the lady put the key somewhere and he hoped she could find it. I expressed my disappointment with the work and added charges and he started yelling and screaming at me telling me how much he works and dropping f-bombs. wow.
Thomas S
6 years ago
Others want $630, $637, $1400, and $2,600. I don't want a fancy job I just want the light back on on the drivers side and the hood to open. Bob quoted me $150! That's a more than fair price and the best by far in town.
Larae Bowers
7 years ago
Bob has always been very accommodating and helpful everytime I needed something done with my car. I had my right car door fixed replaced and painted. Paint starting chipping off and door wasn't even put on correctly. I went back to see if they could help me and the women at the front was very rude and had always been ever since I've gone there in the past. Argued with me and didnt want to help in anyway. I would of paid for something to be done but why should I when everytime I go there she makes it a TERRIBLE TERRIBLE experience!! I don't recommend going there!
dan o'mara
5 years ago
Bob Hanley and his whole staff is very professional and always make sure there quality of work is right before they let it leave their shop.. Julie and Chris are both great to work with.. Thanks for the great service.. Dan
Rick Sanchez
3 years ago
The lady Julie at the front desk is very rude. Seriously how could you put a person like this in a customer service position. Calling her a witch would be polite. Take your vehicle somewhere else where they want customers.
Suzanne Reinhardt, PhD
8 years ago
I went in here to find directions and the woman at the first desk couldn't be been more rude. She wasn't in the least interested in helping me, and couldn't be bothered to be polite. I have no idea what their service is like.
Mike Burkart
2 years ago
Had my front end aligned on my classic car. They did a great job at a very reasonable price.
Ray Ward
4 years ago
Bob, Julie and all the staff are so professional. Friendly service along with that make them the place to go for all your body shop needs.
Tim S
4 years ago
I've always gotten a fair rate and quality work done at this shop. Hands down, my top choice.
Peggy Revis
7 years ago
extremely rude service!! called in to check on a few things and the lady that answer the phone was talking back like she didn't care about what I was telling her. Need improvement on phone communication skills with customers.
Jason Potacki
5 years ago
Great service, and did a fantastic job fixing my car. Cant thank you enough for all the help.
Denny Walker
9 months ago
Best alignment shop in town!
Carmen Reif
3 years ago
Very honest and helpful. I highly recommend him and his business!
David Schmitt
3 years ago
Great body work.Painted truck roof and looks better than new!
Jeff D
10 years ago
They have provided great customer service at a fair and competitive price.
Crystal D
7 years ago
They sold me a really nice car cheap
Jeff Hanley
4 years ago
Every time I have had work completed here, the work has always met my expectations.
Shawn Fluhr
7 years ago
Bob and the guys do a good job at a more than fair price
Jeremy Foreman
4 years ago
Quick service, very knowledgeable and helpful as well.
Nicole Wernke
5 years ago
Bob really works with you. Awesome job, thanks!
AEW AEW
a year ago
Best body shop in Dubuque!
Ed Hebert
6 years ago
Great job with the rust on my car
Kevin Crahan
2 years ago
Great work, Great value.