Sunset Beach Auto

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  genevieve pershin
2 weeks ago
I did not buy a fuel tank like I was looking to do. I did not because of the honest man I spoke to. I was told when replacing a fuel tank its probable a better idea to buy new. He explained why to me and I agreed by the end of our call. He could of sold me an old rusty tank just so they could make a buck. I was instead guided to go a different route, a smarter route even though he was not going to make a sale.

  Joseph Oliva
5 months ago
It's been only a few days since I trusted this business enough to share my Debit card number . Well I don't spend it much so I can keep tabs on where my money goes . Sadly my information ended up trying to chard me a $600+ Amazon , a $350+ Wal-Mart bill and a $900 on eBay. So careful who u trust , cause I learn my lesson. And that's the last of my money this junk yard will ever see from my wallet.

  Matt Roth
4 months ago
I needed a door and a fender for my sons car. Not only did they have it, it was the right color, and the cost was half the price of the other places I called and for exactly what I needed. They had the parts removed and ready for pickup the next day, and they helped load. I've never used a salvage yard before for context, but this was a great experience.

  Garrett Krumrey
a year ago
Had a transmission go bad in my car, they were able to source one for a reasonable price, and were able to install it reasonably and efficiently. Only took them 3 days to complete it. Very happy customer. Staff was nice too

  AL Specialty Auto Products
6 years ago
I have been here on several occasions, the son has for the most part treated me decent but everyone else...TERRIBLE!!!!!!! I stopped in one day in an excellent mood but by the time I left, that was completely erased! They continued to act like I needed a personal inspection, I called ahead for the part so when I got there, they proceeded to act like I was an idiot. The father was INCREDIBLY NASTY! I tried to find a place to park and after parking in front of the building and getting out of the car (this was after going inside and experiencing crappy service) he proceeded to tell me, (as nasty as he could) I could not drive in the yard...I clearly had park the car, turned it off and was getting ready to grab the tools out of the back seat. I then grab the tool box and stood there the entire time watching me, so he then tells me that I can't take the tool box into the yard. I should know exactly what tools I need if I claim to be a be a mechanic. I was blown away!!!! I had no interest in stealing anything, I was just there to get a part. I told him about his crappy attitude and service and just said "yup". I stopped and thought about what tools I might need specifically and dug them out of the tool kit. I went to look for the part but didn't find it but the entire time, I couldn't shake the way the 2 guys came across. I though it was a "racial issue" but I see at least one other post about staying away because of terrible service. I'll never go to this business again, I should have just jumped in my car after the dad showed his true face. I couldn't even begin to think about treating my customers the way they did! I would not recommend them...for any reason!

  The Danger Zone
8 years ago
!!AVOID LIKE THE PLAGUE!! WISH I COULD RATE ZERO STARS!!Extremely Rude customer service. When i called to ask what a used part would cost, the gentleman who answered the phone quoted me a price that was very close to that of a new part. Therefore I simply and to the point asked if he could do any better on the price if i bought some other items as well. He listens to my entire question, then without a word he simply HUNG UP ON ME. WOW. DO NOT DO BUSINESS WITH THESE RUDE PEOPLE. I wish i could rate this place ZERO STARS. It seems like as soon as he knew i couldn't be overcharged for the part (one that he had to bothered to remove from a junk car to even sell) he just hung up on me. Anyone who tries to act like a decent and polite customer on the phone deserves much better then what I got. I was nothing but polite and precise with my request and that's what this clearly low to no class employee gave me in return. I sincerely hope that whoever owns Sunset Beach Salvage realizes that having an scum-bag employee or manager acting unprofessional in this manner not only turns off a customer ,it INSULTS them to the point that they feel they must write an honest albeit ugly review to let other fellow consumers/shade tree mechanics know what kind of company this is. I will be taking future business elsewhere and encouraging others to do so as well. !!CAVEAT EMPTOR!!ANY POSITIVE REVIEWS ON HERE THAT ARE ANONYMOUS WERE DONE BY THE OWNERS OF THIS PLACE OR THEIR SHILLS !!!

  Tina Edwards
3 years ago
Very friendly and helpful group of guys. The cats are great. They all come to say hi.Would recommend this place to anyone. And I'll be a return customer.

  Kevin Grimes
a year ago
Really professional, nice, and knowledgeable. I appreciate you gentlemen carrying the windshield to the car for me. Definitely recommend!

  Over Here Inc.
3 years ago
Went to buy a fender for my truck they had it ready for me paid for over the phone with a guarantee that it would be to my expectations so soon as I walked in confirm payment and quality of item out the door less than a minute with just what I was wanting

  Dave Wildner
8 years ago
I purchased a fender that I was told would fit a 1998-2002 Honda Accord, and it did fit, but it did not match the roof pillar, leaving a large gap. It also would scrap against the door. I purchased the correct one from ebay and it fit perfectly, and when I asked if they would buy it back, not full price, just purchase it back so I could get something for y $75, it was recommended that I take it to a salvage yard.I will not be back to this place for business.

  Chris Smart
2 years ago
I wouldn't give him a star if I had to write in a message they're very rude and disrespectful and don't care about their customers they have no respect for the well-being of anybody

  Ashleigh Six
4 years ago
Feel like they took advantage of my mother 100% and basically I feel like they robbed or for over $600 the car didn't even get to drive away from their location and it was supposed to have a 30 day guarantee

  Ronald VanSickle
a year ago
Transmission worked great . They had it out for us in two hours

  Drew Flawless
4 years ago
Good service brought my car in for transmission work and was done few days later with a cheaper price. Thank you.

  Omar Colwell
3 years ago
Good place to find parts, they have allmost all kind of stuff. You may love cats here!

  Don Ruffcorn
2 years ago
Very rude. Not helpful at all. Jerk hung up in the middle of asking him a question. DO NOT USE THESE PEOPLE!

  Susan Gilchrist
3 years ago
Decent price. Part was not fully functional. Guy working there is kinda grouchy

  Matt Howe
5 years ago
Poor attitude poor customer service. Be warned he wont pull the part till you pay for it. Sounds kinda like a scam. No other salvge yard in town does that

  Christopher Hansen
4 years ago
Called several salvage yards looking for a pretty specific part. Although they didn't have it these guys seemed to be the most professional.

  Tom Ohman
4 years ago
Great and fast service. Good prices. Will be back!

  Rey Chavez
7 months ago
Really bad costumer service

  Joe Bartley
3 years ago
Was told a price over the phone and when I get there they tell me it's more than twice the price

  Mike Gre
3 years ago
Called to get a part listed on their website was told it wasn't worth their time to pull it

  Gary Johnson
3 years ago
Called them and they pulled part and picked up next dat.

  Luis Mestanza
2 years ago
Attitude for what. Def don t recommend to people

  Abdullah Alamin
4 years ago
very rude and disrespectful don't ever go there

  Mary Ollie
6 years ago
Love this place they are very helpful and friendly

  Roger Mudd
4 years ago
Great place. Good guys

  Margaret Wares
6 years ago
Very professional. Got me exactly what I needed.

  alice Morris
5 years ago
They are very nice and helpful!!!