NAPA Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Grant
3 months ago
Often don't have the parts on-hand and if you're dealing with Bill, chances are he will lookup the wrong part and the process will take twice as long. Parts availability on the website doesn't seem to match reality, either. Very challenging to get what I need in a timely manner from Napa. I usually end up getting what I need at O'reillys which is further away.

  Armin K
a week ago
Friendly service. Paint department is great.

  Charles Hawkins
5 months ago
Dustin was awesome got my order exactly when I expected it. Going there tomorrow to pick up another order.

  OrigAngurProne
2 years ago
Was fixing the brakes on a 2006 Chrysler. Turns out Dodge used us all an an experiment. MY type of brakes was deemed trash. These guys helped me buy lines and explained how to flare fittings, sold me the right stuff. I CANNOT STRESS ENOUGH HOW THEY HELPED! I didn't know where to go but these folks not only figured out the stuff I needed, they stood behind it. I COULD-NOT-HAVE fixed this without their expertise. This was a couple years ago, but deserves credit. They shared their skills and knowledge and I'm grateful!

  Stuart Adams III
4 years ago
Absolutely horrible customer service. I show up this morning at 7:35 which is 5 minutes after they opened. Standing in line for 10 minutes (no one in front of me) while two older employees were in the back just having a conversation like we weren't even there. And to top it all off, this month they had a special going on 20% off whatever you could fit in a 5 gallon bucket. So I got several items and still didn't get the 20% off. I was on the clock and in a hurry otherwise I'd be going back to get a refund.

  Justin Reis
5 years ago
I use this Napa store almost exclusively for my parts and paint. Matt, the store manager, is always really helpful and friendly as are the counter staff. Brad back in paint has been excellent to work with when I come in with restoration projects needing old paint codes matched. The store is well lit and always clean. My only knock is that the driveway could use a little less pitch so my car wouldn't scrape coming in and out.

  Owen Hall
6 years ago
Had to order parts to work on my car. I ordered them online and had them for pickup at this location. Two of the non-essential accessories did not come on the truck, but everything else was ready for me to pickup. The team was helpful and made sure I had all I needed to finish my project.

  Rick Bach
2 years ago
walked out of the napa store on 100th very unhappy and went to the napa store on douglas saturday afternoon. a young man named MATT R. treated us very professionally and took care of all our needs. i have been doing business with napa for over 40 years and will continue with all my company and personal business. i trully appreciate the professional service. thank you. Rick Bach

  Lafe Wood
5 years ago
The best auto parts store in GJ, hands down. You might spend a little more than at Shlomtonberger's, but you'll get a part that lasts longer. They don't sell junk.

  Elizabeth Fitzpatrick
a year ago
I'm a handicap with one leg and they could not buy their companies orders. Put the lights in for my license plate. Won't be going back there ever

  M Nemmers
2 years ago
They came out and tested our battery and we ran into a small issue changing it in the parking lot we appreciated the help.

  Paul Stiles
2 years ago
Only place to buy auto parts. Friendly knowledgable help. Will go out of their way to find your part. Prices are competetive.

  De E
4 years ago
They do a good job of making factory color spray cans, but the prices are crazy high.

  Emilio Garcia
2 years ago
I tried calling to order some parts and whoever answered the phone wouldn t say anything and wouldn t let me say anything I just heard someone breathing and as soon as I said anything they would just hang up

  Paul Prangler3
6 years ago
They have the worst curtious customer service and the highest prices. I personally don't recomend them

  ThatOneName
2 years ago
Had to get a oil filter was very quick in and out good prices to!

  Vader Collins
7 years ago
I work at OBriens Auto...they are faster than a speeding bullet when we need parts and need em now!!!

  William Lane
4 years ago
Helpful, knowledgeable staff. Quality OEM and aftermarket parts at a fair price.

  AJoseph Evanoski
3 months ago
Courteous knowledgeable

  Andrew Sullivan
a year ago
Everything you need and great service!

  Michael Mathews
6 years ago
It was very fast to get in andout they dont seam to get much busines

  Daura Hamilton
2 years ago
No purchase today. Waiting for more info.

  Ra Ns (R.J)
5 years ago
Good parking, handy cab parking,Good service, Clean, organizing, good quality,Smilling,Help disk, experience.

  Danny O'Brien
11 years ago
Good friendly service always helpful..

  Adele Niedermeyer
a year ago
Very helpful staff.

  James Pollak
5 years ago
Customer service was top notch

  Tia Parker
5 years ago
Great parts ...great service!

  James Grimes
4 years ago
Allways have the parts I need

  itsme zd
a year ago
Great staff here

  Josh Ford woodwork
3 years ago
Always pleased with the service