Mid-Iowa Towing

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  David Elliott
2 months ago
Had an accident and these people towed my vehicle and treated me far and square when it comes to settling up the bill. If you need to have your vehicle towed for any reason these are the people. If there had been a 10 star category believe me they would have got my vote

  Rebecca Bieghler Pigg
7 years ago
The individual who had the extra key that opened up the cab is the responsible person for my missing property. I lost a key to the uhaul. I was waiting for instructions to pick up a key by the U-Haul roadside representative (David?). But low life towing without notifying me, was stealing my wheelchair, walker and locked briefcase, court files, 2 tablets locked in the front cab by playing Casper I'll tow the vehicle like I'm Dog The Bounty hunter.....Haven't been since.......Someone had a spare key.....Fraud?????I'll let the DSM finest do the job they do well in dealing with thefts against persons with disabilities..P.S.....Idiots...I do have the padlock keys to the padlock on the back door lower latch as I locked it down when Casper was looking right at me.......How did you get the lock off and who is the genius that cut it off?????

  David Bolyard
3 years ago
Great friendly staff I would highly recommend them if you. They have some nice great high tech equipment that get what ever the job you need Done is tell them David from Smith transportation refered you. No kick backs for the review just being honest.

  Kara
5 days ago
Why are you towing in my hood at 10pm on a Sunday. It s loud

  Kris Sowards
2 years ago
Ended up not needed their service. But gentleman I spoke with was very professional and helpful! In the middle of a snow storm he was able to give me a reasonable time frame to get to my driver even though we were in a parking lot and safe unlike other drivers on freeways and highways. Highly recommend them just from the way he talked and offered help!

  Matthew Formanek
2 years ago
I was able to get my truck stuck in a ditch during a big snow storm. Kyle was timely and responsive when I called him. He went above and beyond to make sure we did not further damage our vehicle. He did everything in his power to try to help me get back on the road. When we found out the vehicle could not be driven, he insured me that it would get right over to the body shop. He went above and beyond to make sure I was not anxious about the experience and that everything would be alright.I will never suggest a different towing service. They made me feel like I was their family and handled everything in a positive manner. If you EVER need a tow, you can count on them for an all around good experience.Services: Special vehicle towing, Car towing, Local hauling

  Jennifer Schenck
a year ago
DO NOT USE THIS COMPANY!!!!! Tow truck driver left location of pick up and took 30 min to get less than a mile to drop off. Also, locked keys in vehicle and instead of calling me to ask about a spare set decided to break in and damage the door. Told the person where the vehicle was dropped off, whoops we locked the keys in the car so broke in and there's some damage- we will take $50.00 off the bill. I called this morning and they have not taken any off. Terrible experience.Service: Car towing

  Doug F
10 months ago
Mike W. did a great job! Was very knowledgeable and efficient loading and unloading my vehicle. Would use there service again! Thanks

  Ellie Mahnke
2 years ago
Had an unfortunate situation where my car died. Called Mid-Iowa Towing. Gave us a time on when they should be there. They were on time. Mike was extremely friendly and professional when handling my car. I was very happy with my experience with this company. 10 out of 10 recommendService: Car towingService: Car towing

  Lu Ann Hinz
2 years ago
I found myself with a dead battery on Sunday afternoon. I called at least ten companies who advertised 24 hour roadside emergency services, including jump starts, only to learn that well, they really didn't. I then called Mid-Iowa Towing fully expecting that I would get the same answer but got just the opposite. I was told that yes, they do and thay actually had a driver in my area! He came out very quickly and had my car running in just a few minutes. Wow! Awesome service!Service: Battery service

  David Corson
2 years ago
No issues, needed them this morning, Mike was there within about thirty minutes, very professional, got my car loaded up and delivered to the repair center and then was able to drop me off at my home.Service: Car towingService: Car towing

  Sharonda Lumpkins
a year ago
I called them yeah because my car was stuck in the middle of the expressway and I was willing to pay whatever and I called 5 times and he answered once and hung up mid call I called back the other 4 times he sent me to voicemail. I called the other number he has on the voicemail and it wasn t taking calls. Long story short shouldn t even be a towing company

  Mark Fitez
11 months ago
They charge way more than everybody else, and be very cautious, because they damage the back of my truck, I was at peterbilt The david Broad, another truck, and they almost destroyed it a brand new truck drug the wheels down the highway put flat spots in them for the lights off the back they charge you for stuff that makes no sense at all, call somebody else believe me, you ll be happy

  Cindy Hebron
3 years ago
They are very rude, purposely would not release my car so they would be able to charge me for three extra days....not even though I had my only child, my son, who recently passed away at 27 unexpectedly, we had his graveside service the following day, they wouldnt even let me get any of my property out of it. I had to borrow a vehicle.to get to the service, unbelievable!!!! Made an appointment (due to COVID19) and then they didnt show up on time, had me waiting 45 minutes and then called the police because my friend told him $363 was outrageous for a 5 mile tow. Lied to police and said my friend pushed him. Just very unpleasant and unprofessional. This was a plain case of price gouging, in my opinion. Wish them the best but would never use them.Service: Car towing

  Jesus Perez
4 years ago
Got quoted one price over the phone & got charged something completely different almost double the original quote for a simple pull out. Will never use or recommend them. Would give them a negative star rating if I could

  Q L
3 years ago
If I can give zero star I would do. I had very bad experience with those guys. My box truck was empty and got stuck in the ice like five or six feed from the street. The police officer called them and then I called them after 20 minutes. After pulled me out with no effects, they asked me to pay $896 the driver said that because I called them twice. Next day ater I called some other towing companies and they said they can charge me between $100- $200.I called them back and they asked me to send photos of the location then they agreed to refund me $250 but they never did. Instead, the kept playing games like we forgot, then you have to come to pickup the check, then lastly I went there but they said someone came and collected the check. I don't recommend dealing with them.

  Jose Romero
3 years ago
I called the place and got hanged up on twice, thinking it was an connection problem, I called again and a brief chat, I was rudely hanged up on again. I would never use an unprofessional place like this one. Stay away if you value being taken care of in a professional manner.Service: Special vehicle towingService: Special vehicle towing

  Alex Coleman
2 years ago
So I was broke down at 1 o'clock in the morning in des moines 1 hour away from home and I had a wheel bearing go out of my plow truck. Called Austin at mid iowa towing and asked if he could tow my truck and he said yes it will be 2 to 3 hours and I agreed to this time frame. We also had a child in the truck. Called him back an hour later just to make sure he had enough seating for the four adults and one child he said yes we will be there in 1 to 2 hours. 2 hours later I called to see what was happening and straight to voicemail. Called off another phone and rang through. He blocked my number. Just say no I can't.

  Dan Olson
2 years ago
Mid Iowa Towing picked up my daughter's car after her accident, stored it over the weekend until we could get her property out of it, and then delivered it to the scrap yard for us. Austin was courteous and helpful and the terms were fair. I hope I don't need them again soon, but I'm glad to have met them.Service: Car towingService: Car towing

  jonah goforth
a year ago
They're great ! Showed up quickly and more affordable than the competition! Will use again! ( hopefully not too soon)

  Richard Ealey
5 years ago
Did over 1400.00 in damage admitted to damage at the time gave me the the runaround for 6 weeks lie thru there teeth said they didn't do it. Said damage was already there brand new trl 3 weeks old bunch of incompetent jack offs if you're smart you will call anyone besides these morons

  Brandon Farhat
5 years ago
They were within their quoted time. When everyone else was 3 hours they were only an hour. They were quick and very nice. I have to say it s nice having a good towing company like mid Iowa tow in Des Moines!

  Josh Fisher
4 years ago
My engine threw timing and I had to get it towed. It was cold, and I was recommended Mid-Iowa towing. Austin showed up in under quite time and was respectful and courteous. He got me across town without hassle, and had a postive conversation even though it wasn't a postive night. If I ever need a tow at a reasonable price, no doubt I'll call Austin at Mid-Iowa!

  Therese Davis
2 years ago
Michael Wilson is a Rock Star! Got the Harley Sportser started and followed us to my daughter s house!!! Thank You Michael!!! I highly recommend him!!! Life Saver on a Sunday and I was an hour from home!Service: Battery serviceService: Battery service

  Adnan Smailbegovic
a year ago
Great service and always have showed up when I've called. Professional and upfront about costs. Would highly recommend.

  Candi Withee
5 years ago
Very rude and disrespectful. Was told will be here in 20 minutes to pickup the car, an hour and a half later with kids waiting out in the cold, and 3 phone calls later, they finally showed up and guy was a total jerk. Definitely not recommend.

  Cody Robbins
2 years ago
Even if your papers say do not hold they hold your vehicles for as long as they can so they can charge you for it. This place is no better than Crow Tow. DMPD must find better options!Service: Car towingService: Car towing

  Troy Knight
a year ago
Justin was quick and did a great job! I will use them anytime I need a big truck towed.Service: Special vehicle towingService: Special vehicle towing

  William EL sEL Taylor (EL EL)
2 years ago
They were quick to tow my vehicle but when I had the cash immediately I had to set up an appointment for 8 hours later to pick it up

  Katherine Farnsworth
6 months ago
$306 for a tow from altoona to their location by the fairgrounds. Unreal