Freedom Tire and Auto Service Center
4.7 (138)
4210 Fleur Dr, Des Moines, IA 50321
(515) 706-8733
freedomtire.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
cassy kling
2 weeks ago
They are always polite and the work gets done quickly. I (being female) don't feel I've ever been talked down to by anyone explaining what they feel is wrong with my vehicle. And they are just a couple of minutes from my house. Great place!
Brooke Baumgardner Schlichte
2 weeks ago
Amazing experience. Robert was fantastic to work with. I was in and out in under an hour. The office was clean and comfortable. Very happy to have a shop I trust and know I can depend on for any future issues.
Nikki Snyder
4 months ago
I have teenage drivers So we tend to have cars in the shop pretty regularly. This place is amazing, Super fast and affordable. Service with the highest integrity. They ve been straight forward each time and don t try to sell us things we don t need. Can t say enough great things!
J
2 months ago
Chelsea and James are the best! Super friendly, super helpful, always willing to squeeze me in and go the extra mile! I feel safe driving after they check my vehicle. Only place I want to go!
Jack Bany
2 months ago
"I brought my car to Freedom Tire on Monday for a diagnostic, and they told me that a new turbocharger was needed, but they didn't have it in stock. They promised to order it and said I would have my car back by Thursday or Friday. However, when Thursday arrived, no one contacted me, and I had to call to ask about the status. I was disappointed with their poor communication and lack of updates. On Friday, I called again and was told that the part arrived on Saturday, but they wouldn't work on it until Monday. When Monday came, no one called me, and I had to call again to be told that the part hadn't arrived. I'm extremely upset and feel that there is systematic racism going on, especially with the front desk lady's behavior. I wouldn't recommend anyone bring their car here, and if they say they don't have the part, take your business elsewhere!"
Jill Sorenson
a year ago
This Tire and Auto Service Center is ABOVE ALL OTHERS! What a tremendous blessing that it is also close to home!Keith is a tremendous expert PLUS he is kind and helpful EVERY time! Late last summer I had a low tire and a blade was found in my tire and I was fixed up in NO TIME! The expedited service was extraordinary -- I don't expect favors -- however, my husband is disabled and Keith noticed this in his service to us! Recently, I needed my routine Spring car servicing within a 2 hour parameter for similar considerations for my husband's needs too and the help I had for him at home. The car was completed well within my timing. Prices are fair -- explanation/expectations are given/fair. Care is given to the auto AND TO THE CUSTOMER. I have gone here for YEARS and will never go anywhere else. Keith and others have gone above and beyond and have earned my "forever-loyalty"! Thanks Keith and ALL! YOU ARE THE VERY BEST! I highly recommend Freedom Tire and Auto Service Center for everyone -- well worth traveling to! KUDOS!!!! BRAVO!Service: Oil change
Rylee
3 months ago
The only place I will be taking my car! They are trustworthy, reliable, helpful, the list goes on! They were able to get me in quickly and find the problem right away!
Brianna Cole
a year ago
I originally stopped at the West Grand location for a tire plug but they were booked; however, Dillon went above and beyond by calling the Fleur location and to be honest, it's hard to come by great customer service these days. Keith welcomed me as soon as I walked into the Fleur location. Freedom Tire was so very accommodating. I live in South Carolina and they were aware that I needed to get back on the road. I received immediate service and quite frankly, some of the best customer service I have received in a long time. Kudos to Dillon and Keith!!Service: Tires
Tyler Geiger
6 months ago
I was in the area with my trailer and had a low tire on it. Freedom Tire and Auto quickly aired me up and got me back on the road free of charge. Even checked pressure in all the tires for me. I appreciated them making time for me in a pinch!Service: TiresService: Tires
Ryan Carlile
a year ago
Called for an oil change. They got me in same-day and handled the job in about one and a quarter hours.Front desk attendant was friendly and accommodating. Car seems to be in good working order thus far. No complaints thanks for the quick turn around, folks!NOTE: I received a $10 discount to post a positive review. My experience with Freedom Tire s services is limited, but at this point I would use them again for oil change needs.Service: Oil change
William Moulder
2 months ago
We have used their services for several years. They can get you in quick and the service costs are reasonable
Andy Kreider
a year ago
The service department (Keith) is top notch. Very friendly, listens to you, asks good questions and keeps you updated to progress on the work being done. He provided me with information on what the issue was with my truck and honest recommendations. He made me feel like my concerns were addressed and that Freedom Tire would get things fixed. They did and did so in a very timely manner. I will use Freedom Tire again... and again... and again...Service: Battery
Nicholas Yan
a year ago
Needed a quick check up on my tire, had a leak in it. Brought my car in and Keith was able to get me in and out within 15 min! Did not need to schedule but called/email first. great customer service and will definitely be back!Service: TiresService: Tires
John Nordstrom
a year ago
Had my first experience with Freedom Tire on Fleur several weeks ago. This service was second to none. Kieth the manager introduced me to Chris the technician. A visual inspection was performed finding the problem in short order. The next morning the work was completed. Thanks for the friendly atmosphere and service. Freedom Tire will now be my go to for future service. PS Chelsea s friendly welcome was a true day brightener.Service: Auto brake repair
Nick Ott
a year ago
I will continue to do business with the great people at Freedom. I always leave satisfied whether it s an oil change, tire fix, or other auto repair. They always take great care of me and I don t feel like just another number like at the dealership auto service centers I ve gone to in the past. Most importantly, you can TRUST them they aren t going to try and nickel and dime you or upsell you. You will get the best work done at the lowest price, and they always give you a call and get your permission before stating any work. They have been more than fair with me, and in return I plan to be a loyal customer for many years to come. Also, it s great to be so close to a Starbucks and Panera to pass the time if needed. Thanks to all the team Freedom!
Joshua Rietgraf
4 months ago
Shout out to Keith and company for always giving us fair prices and keeping our cars running great!
Christopher Meyer
a year ago
Great service! My headlight went out on the way home from work when it was dark. Their employee Conner was great help and replaced my headlight quick and easy so I could get home safely. I ll definitely be going back for any of my auto needs!Service: A/C installation & repairService: A/C installation & repair
Matt Olsen
a year ago
Great experience. Keith was extremely helpful. Got my car in for transmission service and oil change. Dropped it off early and got started sooner than expected. Looking forward to coming back for other services in the future.Services: Transmission, Oil changeServices: Transmission, Oil change
Bill Gerhardt
a year ago
Got a new set of tires from this place and couldn't ask for better service. Chelsea helped us determine the best quality tire at a good price and gave us great customer service. Everything was finished in a couple of hours and even offered to deliver the car. Very happy with the service I received!Services: Tires, Auto tire replacementServices: Tires, Auto tire replacement
Pat Zalesky
a year ago
I had a great experience at Freedom Tire. I came in with a tire that had a hole in it, and another with a slow leak, and they were able to repair both! They didn't try to upsell me anything I didn't need, which was very welcoming. Honest and quick - I will definitely come back with any future tire needs!Service: TiresService: Tires
Michelle Dalton
a year ago
I don t usually write reviews, but when you find a business with integrity these days it s warranted. Freedom Tire is reliable, flexible and trustworthy. We have used them repeatedly for our tires. When the dealership wanted to scare me into new tires during an oil change, I decided to go back to Freedom Tire to check them. The tires were fine and they rotated them for me. Six months later and after much driving we came back and Freedom worked through the options with us to get the right tire for our needs. 100% we will continue doing business with Freedom Tire.Services: Tire rotations, Auto tire replacement
Genna Schneeberger
a year ago
Freedom Tire is great! They got me in for a safety inspection right away after I was rear ended. I really appreciated them squeezing me in first thing in the morning and their friendly and helpful service. You can tell they really care about the safety of their customers. Highly recommend!Service: Vehicle safety inspectionService: Vehicle safety inspection
Mao Lor
a year ago
I had a scheduling conflict and the employees at this location were incredibly nice. They were able to change my oil even though I was 15 minutes past the time of their last oil change time. Truly great customer service would recommend.Service: Oil changeService: Oil change
Steve Samuelson
a year ago
Had a tire puncture and needed immediate service. Stopped at Freedom Tire and they were able to get to my vehicle. Fixed tire and out the door in about 30 minutes. Service was outstanding.Service: TiresService: Tires
Jill DeGarmeaux
11 months ago
I have used Freedom Tire for a couple oil changes within the last year. It is easy to schedule, they get the job done quickly and efficiently, and the oil changes are reasonably priced. Service: Oil changeService: Oil change
Joe Mauro
a year ago
I've been a client of Freedom Tire on Fluer Dr going on about 15 yrs now. I have 6 vehicles in my household, and I wouldn't take my vehicles anywhere else. What I love most about Freedom Tire is their HONESTY!! I have older vehicle's and they don't try to fix what doesn't need to be fixed if you know what I mean. Great Service and Great workmanship. I highly recommend them!!!Service: General repairs & maintenance
D P
a year ago
This place is the bomb...needed tires installed before my weekend trip and Keith the manager was very friendly when I first called in. I called several places and he was the most knowledgeable and seemed too understand my sense of urgency.....I choose them because of him. When it was done he gave me my SR. discount and introduced me the the tech who was Chris and he was very much a person I want working on my cars. I have 6 vehicles and this team gets my vote....I'll for sure be back. Thx guys!Service: Wheel alignment
Tami Goldman
a year ago
I went to the Freedom Tires on Fleur after discovering a nail in my tire. The entire staff was very friendly and went above and beyond. Conner came out and explained everything to me and calmed me down. Chelsea was so kind and understanding. I thought for sure my day was going to be ruined, but they got me in and on my way in no time!!!! Very happy and grateful for their professionalism and service!!!Service: Tires
Jacob Morrissey
a year ago
Freedom tire set a new bar for customer satisfaction. I scheduled to have my tires replaced while I d be out of town on vacation. I dropped my car off and they provided me a ride to the airport. I got back into town on a Sunday when the shop was closed for the weekend. The general manager took time out of his Sunday to drive into work and get me my car back at exactly the time he said he would. Great people to work with.
Brad Button
a year ago
Very friendly staff and great service. Chris treats our vehicles as if they are his and the managers (Keith and John) have always treated us well. I have followed the managers around different shops because I know how efficient they run things and I will get an honest assessment of my vehicles. Very much appreciated!!!Services: Tires, General repairs & maintenance, Oil changeServices: Tires, General repairs & maintenance, Oil change