K And K Auto Sales & Towing & Used Tires
2.9 (80)
1625 12th Ave S, Clinton, IA 52732
(563) 243-2161
kandkclinton.com
Claimed
Service options
- In-store shopping
Introduction
Located in Clinton, IA, K And K Auto Sales & Towing & Used Tires offers a variety of services including in-store shopping for car buyers. With a focus on car deals, this family-owned business provides a range of vehicles at fair prices.
Services offered: Car dealer, In-store shopping.
K And K Auto Sales & Towing & Used Tires Reviews Summary
Pros
- Excellent communication and on-time towing service
- Friendly and helpful staff, especially during towing emergencies
- Transparent pricing and fair deals on used vehicles
Cons
- Inconsistent quality control leading to misrepresentation of vehicles
- Poor customer service experiences reported in some cases
Suggestion
Improve quality control measures to ensure accurate representation of vehicles and address customer service issues promptly.
Positive Words
friendly, fair, honest, good, nice, great, reliable, helpful, comfortable, recommended
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Joseph Kennedy
a month ago
Great service and amazing communication. On time and ready for any all your towing needs. Upfront pricing and low fees. Down to earth and fast service on the used motor vehicle side of things as well prices write on the window no need to have to ask
Simon McCoy
3 months ago
I had a little mishap and needed a tow. Was given a wait time of 90-120 minutes but they arrived in under 30. The people in the tow truck were more friendly than I could have hoped for. They offered me a ride to the shop and when I turned them down because my wife was almost there they checked to see if I needed the car seat in the back. They dealt with the insurance company on my behalf and explained everything I needed to know. I couldn't have been more pleased with the bad situation I was in.
Kayla Plemmons
5 years ago
Got our conversion van here. The staff were friendly down to earth people. Family owned and operated. Bought the van a couple months ago at a fair price and have no questions. It is a sound van. Very comfortable. Would recommend checking this lot if you're looking for an affordable reliable used vehicle.
Ethan Moser
3 weeks ago
Horrible, needed my car towed and they couldn t do it. They cussed me out over the phone. absolutely terrible customer service.
Paul Yates
5 years ago
Well so far so good. We got a car from them on 2-1-19 and we are totally in love with it. No financing and they want a $1,000 down and monthly payments of only $200 bucks! Very nice , respectful, and totally business like. Good people you can trust!!
ronesha marshall
3 years ago
DO NOT BUY!!!! They sold me a car with the catalytic converter shot! Loose tie rod and bad brakes all around. They told me it was just sensors that were an issue.As soon as we left the lot the car wouldn t go over 35 mph. I had to have the car towed to Davenport and had the shop write me up a list of issues. Now I m paying almost 2,000 to get it fixed!I called and asked the woman who sold it to me to please refund me some of my money for the car or help pay for some of the repairs and she told me I was lying about the tie rod issue and started yelling at someone in the background and hung up on me!!Sad part is I was gonna recommend their lot to other people, I was even gonna but another car for my son from them. But her nasty attitude and unwillingness to help rectify this issue is disgusting!DO NOT BUY FROM THIS LOT EVER!!! YOUVE BEEN WARNED
Kim Patterson
5 years ago
Just bought a Van from them, was rushed and got short answers while trying to ask questions about the vehicle. When I was told the ball joints, tie rods and wheel bearings were just replaced. I wanted to take the van for a test drive and have my mechanic look it over while driving to the mechanic I got a call letting me know I needed to bring the Van back (10 mins). I needed a vehicle and was hoping to have friendly and honest dealer. Not only did my tire blow out on the interstate with my children in the Van, I came to learn they had the wrong size tires and the work that I told was done was Not.... I was told my New Van is not safe due to the ball joints and tie rod ends needing to be replaced. THANKS K&K AUTO FOR MAKING PUTTING MY CHILDREN AND I IN HARM'S WAY....
Bruce Wayne
3 years ago
You know when you re buying a car that s only a few thousand dollars it s a hit or miss you really got to know what you re looking for.I bought a nice old Toyota from these guys, smooth buying experience paid the price on the window out the door.$1200 car runs great I got lucky. They purchase most of there cars at auctions, which means most of the cars are trade-ins at big dealerships. Sometimes ya find a Gem in there.
Matthew Neirynck
3 years ago
Woman I talk to wasn't friendly. All she did was tell me no to all my offers and wanted full price for the van. Van was totally misrepresented in the ad. Was not clean. Smelled funny. Be smart and buy elsewhere.
Christle Elaine Yates
5 years ago
This place got some really nice cars. Bad credit or no credit customers are welcome. They'll work with you on monthly payments and best of all there is no financing. Just pay the base amount of how much they want for the car and then it's all paid for. Very nice cars !!!!
Hannah Thomas
3 years ago
TERRIBLE TERRIBLE TERRIBLE This place gives me extremly bad vibes, they dress up the cars to make them look buy-able... if you don't know what to look for YOU WILL BE CONNED these people are anything but friendly and honest..lady at the front desk was RUDE and wouldn't even look at me she would talk to me with eyes on her phone. 0/10 do not go
Mike Niles
6 years ago
Bought my Daughter a vw beetle from them. A very honest couple. Told me flat out the known issues with the car and allowed a test drive to decide for myself. I wanted a fixer upper to give my kid some wrench turning but didnt want a pile of junk. The little beetle is a good car. Good cash price and they even delivered it to my house. They sell used cars so do your homework and make an informed purchase. These folks dont twist your arm. i will check with them when my next kid is in need of their first car! Thanks both of you!!!!!
Tony Nelson
6 years ago
Do not buy a car from these rip off artist my 8mo pregnant daughter but a car from them and didn't even make it home before it broke down on the side of the road. I highly suggested going elsewhere don't spend your hard earned money with these cons. If I could i would give negative stars....
Alan Hopper
5 years ago
I have to give 2 stars because the staff was helpful but i bought a truck 2/22/19 and 2/24/19 the rear end blew out nothing they can do because sold as is just wish someone would have said something beforehand and i would have fixed it before it cost me a bunch to tow it home and replace the whole rear end i could have just fixed a spider gear. I would say they didnt know that it was bad but it had broke previously and they made a new hole to accomodate the rest of the pin so it would hold a while otherwise love the truck ill fix it and ill dribe it forever just need to be a little more honest with people
Mary Agudo
a year ago
Selling cars that need fixing as soon as you get the vehicle. I bought a vehicle 3 months ago and ever since then I ve been having to take it to car shops to get it fixed. BAD BUSINESS don t ever purchase a vehicle from here!! You will regret it.
Jeff DeYoung
2 years ago
Purchased a car from them and didn't make it home! Brokendown and had it towed in. They lied about the check engine light and refused to help in the repair. These people are what gives used car dealers a bad name. DO NOT BUY FROM THESE PEOPLE!!
Tara Vaughn
5 years ago
Customer service in this place is completely nonexistent! Nearly was attacked by their flee infested dog on the loose upon entering the lot (if you can even call it that.) There was a rude lady at the counter smoking a cigarette who basically didn't want to service us because they close at 5pm however there was no sign displaying times of operation. I'd reccomend the city bus before I'd reccomend this place!
Shane Holden
3 years ago
Bought a 2004 Trailblazer from them. Vehicle need a little work but the price was suited to the condition of the vehicle. Couldn't be happier with the service or their willingness to work with me. Thanks guys.
Amanda Frost
5 years ago
My Father bought me a car here and it immediately started smoking and had serious wiring and issues with a battery cable touching the EBR pipe and had to be rewired and several parts replaced. Repairs cost half of what the car did. Beware.
Josh Van Horn
3 years ago
Called numerous times about a car, never received a call back...finally got thru a few days later she said they had the car ready , Drove 30 miles to get it and she tells us she sold the car last week and called and left us a voicemail which never happened....while cussing us out calling names ..Wouldnt recommended this place to anyone ..Save yourself the time and money and just go somewhere else ! Seems other reviews have had the same experience with this so called business ..AVOID THIS PLACE !
Angela Ventris
5 years ago
Drove in from out of town on a saturday to purchase a car, only to find the gate closed ( although it states they are open online). Called their towing number to find out if someone could help us so we could still look at/purchase the car. After answering the phone, the woman on the line hung up on me. Dont go on Saturday. We will not be going back.
Alexandra Nigh
5 years ago
I have had three vehicles from here all ran great and only had minor problems when it comes down to it you can t beat the monthly prices. I have really bad credit and I m thankful to have a place here in town that is willing to give you a car and reasonable prices I will keep going back to K&K for a long time to come!!!
Julie Page
a year ago
Have bought 2 cars from them and I love the business. Never a problem after buying a vehicle from them.
James Maloney
4 years ago
Was told the vehicle ran great, drove an hour to go see it and buy it, tried to start it and it wouldnt even start, gave the keys back to the woman at the counter and told her it wouldnt start, her response was oh typical looked at a few other vehicles and the cars all snelled like an old house. Don t recommend this place to anyone.
Chris Yates
a year ago
This place has very nice cars for sale. The owners are great people. Very cool and honest people to get to know.
Brandon Benson
9 months ago
Easy process with kind people. Good selection of nice lookin vehicles.
Spencer Smith
6 years ago
I m from out of town and locked my keys in the car. They showed up in 10 mins and had me going for $25. Quick and easy and very nice guy. Awesome!
Will Johnson
2 years ago
This place is trash. Horrible service and the cars are complete junk. Trust me and the other bad reviewers don t go here unless you wanna get ripped off
Brando Punk
5 years ago
I recant my previous rating. Must have been having a bad day. They helped me out with a good cheap tire today, and the service was fast and friendly.
Keegan Johnston
3 years ago
They were honest about everything even let me have they keys before the test drive to look over the car and we took it to o riley's and nothing was wrong with the car and the lady was super nice as well would suggest this dealer to anyone who needs a new car they know what they are doing only thing that was bad was the fact that all there cars our priced firm so don't offer them anything lower then the sales price