O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Wendy White
10 months ago
Went to pick up gaskets for a family member and the older guy Gail was rude tried telling me that they sent the part back already and my family member had just called and said he needed it and they said they had it in stock. Then was rude over the phone. I simply went in and said I was there to pick up intake gaskets and he said they sent those parts back which what he sent back was valve covers never said anything about valve covers just intake gaskets. Then he went off and just threw them on the counter and told the other person to deal with it and at least the other person working with him was a nice kid and didn't complain about his job. I can honestly say if I go back I will make sure not to have Gail wait on me again he doesnt not know how to deal with customers or the public.

  Dale Russell
8 months ago
Poorly managed store. Worst O'Reilly store I have been in over 40 years of doing business with them. I have always made my auto parts at O'Reilly because of the teams that are knowledgeable and willing to help. Most of the guys behind the counter at this location are great. To bad management isn't on the same level.

  Chad Koutz
3 weeks ago
Cheapest spark plug wires I could get for an 04 lesabre.

  Pacman Jones
6 days ago
NICE SERVICE.....GOOD PEOPLE

  Kevin Hotop
9 months ago
They tried to scam me into buying a new battery, and tried to say my 2 door coupe had the battery location changed by someone. Only the 4 door sedans of this model have the battery buried in the inner fender well, not my coupe.

  B Davis
2 weeks ago
Had the right parts quickly.

  Christopher Harwood
a year ago
Excellent staff. Very personable people and very friendly. These folks know their stuff! Keep up the great work.

  William E Frantz III
a year ago
This is my favorite parts store! They've always got better parts than the others guys! I've worked at them all & also a few spots so i know from experience! I know I'm getting a quality part & only have to do the job once!

  M. Edie Goosey
8 months ago
Was able to get my parts all in the same day thanks guys Great Job!

  Scott Smeltser
a year ago
Knowledgeable friendly staff who are always ready to help. If you're part is not in stock, they can usually have it shipped by the next day. O'Reilly Auto Parts is my go-to auto parts store.

  lauren salas
a year ago
Staff was very friendly and super helpful, overall had a good experience.

  Dana Crowner
a year ago
I had the people there test my battery and said yes it was a bad battery. So purchased a battery and then they told me they don't install batteries when it is located in the truck of your car. They had to jump start my car and I had to take my car elsewhere to get the battery installed.

  Angela Moore
2 years ago
I always use AutoZone but they were out of my part. I purchased my core and took it to my mechanic and when he opened the box the part had previously been mounted. I was not made aware of the situation, just sold the part. The cashier then had a bit of an attitude when asking what I want him to do and when I replied I wanted a new part that has not been previously use he gave me a nasty look before turning away to go get the part. Then when I opened the box to make sure it was new he looked at me hateful the whole time.

  Dawn Marie Mackey
a year ago
The gentleman helping me went above and beyond, I'm impressed with his attention to detail in customer service

  Jesse Molyneux
10 months ago
Fast professional people. Plus the same people have been behind the parts counter for years, it's not a new person each time!

  Jennifer Kirsch
10 months ago
The older gentleman who assisted me was a delight and knowledgeable. Thank you for serving our country

  Kandy Lewis
3 years ago
Every once in a while u get an associate that doesn't know anything about the parts that they are selling or really about cars in general but most of the time they are courteous and helpful and very professional like...this is ny favorite parts store to shop at!!! I will only use the other stores if I have to!!! Say like if oriellys didn't have the part I needed and someone else did!!!

  james jackson
5 years ago
Ethan went above and beyond to help me in my time of need. Stranded 2 hours from home with no clutch to my 5spd.. He took the 10 15 mins to help me out bleeding them. Great guys! Thanks for the help.

  Tim Johnston
4 years ago
Poor Customer Service!! We bought over $600 in parts for a Jeep and we were told over the phone that we can not warranty return them. We have warranty out the head 2 times and now the 3rd one is bad (the top of the lifters collapsed).

  Jamie
6 years ago
My only complaint is that it really lacks professionalism. I understand it's a parts store but still show some customer respect. Other than that they always get the right parts!

  Adam Mccabe
3 years ago
Online website is great, employees lack a helpful attitude. No one said hello or even looked up from their phone when I was the only customer entering or in the store.

  Jodi
2 years ago
Incredibly helpful and patient staff. Very knowledgeable about items and inventory. Always a friendly experience.

  Jim R
3 years ago
Had a warranty on my 2-year old battery-DOA - they honored it. Very helpful guys there!!!

  Monica Pauley-Bowlyow
3 years ago
No complaints, courteous employees always willing to help and in a prompt manner

  Garrett Miller
3 years ago
Always went here always will great parts awsome employees an great customer satisfaction

  Jason Martin
a year ago
Great service. Good selection and reasonable prices.

  Keri Hawley
a year ago
They changed battery in my truck good quick service

  Chris Tickel
a year ago
The service man put on our windshield wiper and fixed our keyless fob. Made our day

  Tim Johnston
5 years ago
Friendly, great customer service. Almost everyone there knows exactly what they are talking about.

  Jo Steffensmeier
2 years ago
The person at the counter helped me get my bulb out from my brake light and showed me how to go about changing it.