Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Chloie Shaffer-Matchie
6 months ago
I bought my car from these awesome people at the beginning of the year. It's an amazing car and they gave us a great deal. They're very friendly and very straightforward. When considering safety, I think that they have a very good understanding and the prices are certainly reasonable.
Pastor TrinityCRC
a year ago
These guys rebuilt the top half of the engine on my '02 Silverado (cracked heads) and saved me well over $1000 off the quote I had from a dealership in Ames. The old truck runs great now. Then they saved me another $1000 on front-end work that the dealership told me I needed. Good communication along the way, very honest.Service: General repairs & maintenanceService: General repairs & maintenance
jom jim
5 years ago
This place was recommended to me by a friend. Although it is a little out of my way, they are more than worth it. Their prices are the best all around. They let me use my own part. And they took my car in and out. Their quotes for the rest of the stuff that I want done to my car were simply the best I could find so I plan on taking my car there every time I need them. Everyone is extremely friendly and lets not forget how cute the dog is!
Stevie Davis
a year ago
They are the best! So friendly and helpful to say the least! & miss Maggie (their furbaby) is the sweetest very very strongly recommend for any of your vehicle maintenance needs! You'll definitely get honest opinions/suggestions depending on what brought you there in the first place. Good people!
Jeremy Bents
a year ago
Family owned and operated. They treat you like family. They service all my vehicles and my family appreciates the time and care they spend to share with me what they are doing and why they need to do the work. Great prices! Friendly people! Fast service!They did it again! Bought a car that needed so much work and they just returned it! Fixed everything! Used parts to save money where we could! These guys are amazing! They can fix anything! Highly Recommended!Services: Transmission, Electrical repair, Air & cabin filter replacement, Tires, Auto battery replacement, Steering & suspension repair, Auto exhaust system repair, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Electrical, Auto engine diagnostic, Tire rotations, Engine repair, Transmission replacement, Auto A/C replacement, Auto exhaust system replacement, Wheel alignment, Transmission repair, Brakes, Auto battery maintenance, Auto tire replacement, A/C installation & repair, Air conditioning, Wiper blade installation, Auto maintenance, Auto brake replacement, Battery, Oil change
Tyler Coffey
3 years ago
This review is long overdue as the people at Alden Auto deserve it. Corey, Mike and Anna have always taken good care of me and my old 2003 Honda Odyssey.I was first recommended Alden Auto by my parents (JoAnn Coffey has left a review as well) who were visiting and had an issue. Since then, Alden Auto has always done quality work on my car at great prices.Beyond the quality work though, Alden Auto goes above and beyond to take care of their customers. I had punctured a hole in my tire a few hours before I was to take a 5 hour trip back to my hometown. Upon calling Alden I was able to get the car in, have the tire patched and out quickly enough to not interfere with my plans.Lastly, Alden is one of the most welcoming places I ve had the pleasure of being at. Instead of having someone pick me up I ve often stuck around while the car was being worked on just to chit chat and hang about. And of course to give Maggie (the coolest shop dog) some pets as well.Corey, Mike and Anna, keep doing what you do. If I still lived in the Ames or Des Moines areas I would 100% still be getting my car serviced there.
Aly Munn
3 years ago
Reliable, quick, honest. They are upfront about everything and I have been going to them for a few years and always have excellent service. They also work with your budget and are very reasonable. They have become like family to me, and I've referred many people there who still go for services to this day.
Mo� Ramirez
2 years ago
Alden Auto, top best in the area. Honesty is excellent and reasonable with price for the jobs they perform.. Highly reliable... Bought an old GMC truck from Alden 2 years ago and it still runs excellent, very reliable truck from a quality top mechanic in the are.. Highly recommend Alden Auto.
diane e
3 years ago
I do not know why the previous rating was posted. It was incorrect.I had an excellent experience working with Alden Auto. They provided prompt service. and pricing was than fair. Friendly staff/owners and a very clean facility just outside of Ames.I was referred by another customer and will definitely return!
Emily Jorgenson
2 years ago
I have brought my car to Alden Auto a couple times and I am always satisfied with the service. They worked with my extended warranty company without issues. They communicate over text which is nice.Services: General repairs & maintenance, Electrical, Auto engine diagnosticServices: General repairs & maintenance, Electrical, Auto engine diagnostic
Tom Lindsley
5 years ago
Corey is friendly, prompt, and affordable. He takes the time to help you understand the problem and what he did to fix it. I hadn t yet found a reliable person to take my car to in Ames, so I always took it to a dealership. I ll definitely be going back to Corey s shop next time.
Carrie
2 years ago
They fixed what needed fixed, and gave me honest straightforward answers regarding whether I should make all the repairs it still needs or just trade it in. Excellent, trustworthy. I've had some awful experiences lately so would especially recommend for female drivers that are over being scammed!
Long He
5 years ago
Both Ann and Corey are super nice people. Their price is really reasonable and they are honest about what you need and what you don't need. Way better than those dishonest chain stores...Will definitely go back and recommend to friends.
Kirstee Gildersleeve
5 years ago
Brought my Van in the get the struts replaced and they found a few other very important things that needed fixing. Pricing was fair and they took the time to explain to me the work that they had done. Definitely going back here!
JoAnn Coffey
7 years ago
Corey at Alden Auto was wonderful.We are from northern Illinois and were just leaving Ames to head home after the Cyclones game on Saturday afternoon. My Odyssey's engine trouble light started blinking and the car was misfiring something fierce within 10 mins of hitting the road. At 3:00 pm, when most other repair shops were closed for the weekend, Corey Alden answered our distress call, got us in, diagnosed and repaired the problem, and got us back on the road home just after 4:00. He was kind, fair and honest even though we were in a pretty vulnerable situation (being 5 hours away from home). We now have a trustworthy mechanic in Iowa for my Cyclone son. I would recommend Corey for others needing auto repair. Thanks Corey!
Caleb Owens
2 years ago
I got my car towed in to Alden Auto and by that evening, they had already text me to let me know they were working on it.Extremely fast and very well priced.Thanks again!
Lucas altman
4 years ago
I ve taken my vehicles to Alden s auto twice now, they continue to provide great service. Nice and fair family business. I won t go anywhere else!Thank you Alden Auto!
M P
3 years ago
Good service. Not overpriced. Finished before estimated completion time. Friendly mechanic. Willing to communicate via text and call.
Bernie Hobbs
5 years ago
DO NOT TAKE CAR HERE!! Bought Alternator from Auto Zone, Paid for tow over $800 all together repairs and the next day Car breaks down, Another tow bill and Cory Alden saying its a bad alternator....No back up or guarantee of work performed BAD business
A J
6 years ago
I would never take my car anywhere else again!!! Corey is everything you want in a mechanic!! I refer everyone I know to him and they always tell me the same thing.
David Richter
3 years ago
I drive 45 minutes to come to this shop. They work fast and at very reasonable prices. Thank you Alden Auto
Josh Smith
a year ago
Absolutely wonderful place to get your vehicle back on the road.
Leigh Solis
3 years ago
Corey is wonderful! He does whatever possible to fix the problem. Very honest, reliable.
Eric Dean
6 years ago
This is the kind of auto mechanic you are looking for; knowledgable, affordable, and quality work. Someone that isn't going to take advantage
Loretta Donaldson
5 years ago
Very trustworthy and honest. Always been a great experience.
Lisha Loterbour
a year ago
Very happy with the work they did
Jasmin Devitt of Jade Li Weddings & Events
5 years ago
Owners are super sweet and helpful! Definitely recommend!
Annette Hobbs
a year ago
Great service at affordable prices
Robert McMullen
4 years ago
Great service. Wonderful people. Great to work with
eric dalaba
4 years ago
Always pleased with the service! Like dealing with close friends.