Hart's Auto Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Deon Mitchell
2 months ago
Call in about my Lucerne looking for alternator. Ask me to bring it to match up. Brought it in(wed). Didn't have it in stock. But said they can have one tomorrow. Took my number down and said would call. I called Thursday gave better number since ATT phones were down. They told me cool would call back in a few. Welp. FF it'd Friday 11am now. I call they even recognize my voice and knew what I was calling for.Was told they'll call back in a few minutes. Never did.Used $65New $300+No compatibles alts on the yard$235 ummm what I could done

  Jose Rockiett
5 months ago
My truck went out on me before Veterans Day weekend. I was literally down to my last few hundred dollars and had to make a decision fast. I bought the part and was left hanging in the wind twice by two mobile mechanics. So I took this as a sign to do it right and go to professionals. I called Harts and was at first kinda of intimidated by the women who answered I thought she was very rude by just telling me to bring it in at 8am Monday. No matter what my question or concerns she just repeated it like a mantra. Boy did I confuse confidence with rudeness. They were patient with me finding a tow to them. Labor was reasonably priced and my truck was up and running in just short of a couple of hours. I think I found a go to auto shop if I ever have an issue again. I highly recommend this auto repair shop.

  Amy Griffith
3 months ago
They were kind enough to drive a distance to pick up my older car that had finally died! They gave me a fair price and we were done. Thankful for their help!!

  Keita Lucket
3 months ago
Prices a little to high on car batteries might as well go to a battery recycler interstate battery this place use to be affordable times have really changed

  Love Jones
10 months ago
The alternator they sold me was NO GOOD, took out other parts on my car and now my car is worse than it was before I used their parts. They won't do a cash refund so once you spend your money (because they only take cash) your stuck with their horrible selection. Would NEVER recommend!!

  Keaira Clay
a year ago
I have a 2008 Ford Focus. I needed my steering column fixed. Also I lost my keys to the car. I'll call harts and tell them everything about the car. They kept getting filled up so I decided to use their tow truck to make sure I get there for $95 this truck dragged my car down the street crazy and broke my hub on the passenger side and they wouldn't replace it or claim the damage. And they sold me a used battery for $65 that did not work. Took it back and couldn't get the battery out because they had it in too-tight down and then didn't want to come out and help me get it off I had to start screaming and yelling to get something done It doesn't make any sense. I would never never never used their service or recommended to anyone stay away from them!!! They deserve zero Stars. Took my car to safe Haven Dave is a good guy. He fixed it I recommend him.

  Mister 86
10 months ago
Bad service and attitude, very very rude towards the black community don't understand how theseguys are still in business. I will not recommend nobody to go to this place to buy parts or even used parts. very unprofessional very rude and disrespectful to the community they service. how do you let this go on for so many years in our community

  Charles-Clayton Dent
2 years ago
Absolutely amazing and professional service. The new manager is the nicest and professional manger at a car repair shop I've ever dealt with. I know, right?!?! Absolutely, the best and cheapest around. They took care of my Jeep and only completed what I asked them to do nothing more nothing less, and no overcharges. The best part was they gave me a list with prices upfront and no they did not fix 30 other things on my truck and gave me an outrageous bill. I paid what he told me I would have to pay on day 1. I'm from out of town and I would drive hundreds of miles just to get to Hart's Auto Center.

  Darnell Bass
a year ago
It sucked. No regards for my time or life. I was told incorrect information that made me go there in the first place. They said they had something that I needed but didn't. I was there for a good 45mins. As I questioned management, they tried to make me feel like it was my fault. There was never an apology, but my experience became a mockery. The owner started talking about me with his employees like I wasn't educated enough to notice. There was no true resolution. My car would have to falling apart before I waste my time in that place. And even then I won'tgo back!

  Tajuan Johnson
9 months ago
The owner is very rude and bitter, but he gave me a deal. If you have thick skin, you'll be ok.

  beast mode
2 years ago
I ABSOLUTELY love this place!!! They put good used batteries in my vehicles, one going on 3 years now...think I paid like $40. Two months ago they installed a used engine in my ex husband's car and it's running like a pro! and it was reasonable. THERE IS PRIDE OF WORKMANSHIP HERE!Services: Engine repair, Brakes, BatteryServices: Engine repair, Brakes, Battery

  Jeremy Booth
5 years ago
Had some work done to my car a few months back. JD and the crew had done work to my car that other places told me would take 6 to 7 hrs in only about 2. It's miraculous how busy they are but still quick and efficient. Staff is friendly and prices are very reasonable for a full time college student. I will always be a customer here. Keep up the excellent work.

  Sara Keys
2 years ago
I've done business here before however, I brought my car in on a Friday. They said it would be ready on Saturday. I called Saturday morning no answer. 12 noon went to the shop no one was there. Monday morning I went to get my car, it had a dent in the back of my car door and they still didn't fix my car. They reviewed the camera and their driver was found negligent. Here's the problem the employee was very nasty, unprofessional. My back door on my SUV was able to open and close before I dropped off my car. They accused me of lying when they repaired the dent. I will never bring my car back here. If they wronged you please share so someone else doesn't fall victim to this business.

  JIMMY WORLD
8 months ago
Great place for cheap parts to any car n trucks awesome staff

  Londyn Jadore
4 years ago
These Men are the Absolute Best in the Business, I trust my car with No one else but them.. Jd always Saves the Day!! Prices are Amazing and the Service is Impeccable. If you are having Car Troubles take your car here Now!!!

  Heiress Crown
2 years ago
The people at Hart's were professional and friendly however the part I bought was a used alternator for a buick enclave. Cost me $100 bucks but a new one was $50 more. I honestly didn't have it at the time so I went with it. I should have waited until payday and bought a new one. Warranties only for 30 days and it clunked out a month and two weeks after. I think they offer a smaller extended warranty but I didn't get it. (Uncertain with that detail)I didn't bother to call, I heard it's useless.The alternator almost blew up my brand new battery. Thinking a new battery would help the horsepower. Anywho, I wouldn't say whether I'd recommend them or not bc they have so many other services that could actually be useful. Fingers crossed on anything used and that goes for any place! Good luck hoped it helped!

  Paula Diana Barrett
5 years ago
The owner build relationships with his return clients and they are always pleased. He will do what he can to help you. For more than 20yrs. I have watched him. Help my Pastor. He goes above and beyond. I just want to say. Thank You.

  Mrs G.
3 years ago
We ve had an absolutely terrible experience with Harts. First, they took two days to even pick up my husband s truck and they still charged us $75 for the tow even though they were doing the work. Okay whatever. They took over two weeks to do the transmission costing us $200+ in UBER rides to get to work. They claimed that they ordered the wrong transmission but they d already taken the old one out and they were just waiting on the new part. Every time we d call to check on progress we got a different excuse. Finally on Thursday of the second week they say the part is in . On Friday we get a call that the truck is ready and if we don t get it by Monday they ll charge us $20 a day. The nerve. So my husband picks up the truck today (Monday) and we re told that the wrong transmission was sent again so they rebuilt the transmission that was already there. Huh? But the new one just came in on Thursday and you called Friday to say it was ready so you rebuilt a transmission that fast? They re liars. I truly believe rebuilding it was their plan from the get go. Oh, they also charged us over $1400 for something we were told would cost $1200. Absolutely terrible place to get any work done on your vehicle. The 5 star reviews are lies.Service: Transmission

  Cleopatra Cleo Gomaa Young Love
2 years ago
They went out if there way to assist me. Even after i purxhased the wrong battery... They happily exchanged it. They just dont make men like the ones at hearts anymore. True men with dignity and respect for others but also take pride in there job

  Lauren Jordan
3 years ago
Today I went here for the first time and it was very busy but the workers were very professional polite and they had the part I was looking forward after struggling to find it for so long I appreciate them looking out for me on the price because of the wait. I will definitely be coming here again.

  T Wayne
a year ago
Over price stuff you can go to rock auto n get brand new parts for way I mean way cheaper than them! Bad deals!!!

  Pierre Williams
a year ago
Hart's is the place to go to if you need parts. They also work on cars. Every car I ever had I take it to Hart'sMy car broke down and no mechanic would help me. Found out my driveshaft broke from the bracket.I pulled the shaft out and took it to harts. I didn't have a lot of money. And I didn't know how to take off a u- joint. Hart took it off for me for little to nothing. $35.00.I know three places that tried to charge me $170.00 and another place tried to charge me $70.00 just to take off the u-joint.I put my driveshaft in by myself. I'm able to get a job now because my car is running.Thank you Hart's.It's also a good feeling when someone remembers your name.

  Sherry Williams
4 years ago
They are on of the realest and affordable place in Indy. J.D and the crew are awesome, I have been taking my car's there for 5 yrs and I have always left pleased with the service and the atmosphere of friendly customer service and employees and the customers themselves are just as nice and funny and if you don't trust me just stop buy are call they will never let you down.

  derrick huesman
4 years ago
I took a friend of mine here to see about getting her engine mounts replaced, and 10 minutes after leaving the place there was a loud noise and lots of pulsations throughout the car. After returning it to this place for the second time, it was discovered that the engine was not mounted correctly resulting in damage to the underside of the engine. Each time she was charged before I told her to go elsewhere. The people here are unprofessional and lack commitment. If you value your vehicle and are looking for professional grade mechanics, do not go here.

  Vincent Wiefling
2 years ago
They are nice and all but overpriced. They charge too much for used parts. I bought a 2006 check hhr radiator and got it home to put it on and when I tested it there was a hole in it. But they exchanged it despite the "sold as is policy" .

  Prophecy & Revelations
6 years ago
As a early Xmas gift my dad offered to help me with my vehicle repairs up to $500 so i took it to Harts. Busy people, seems hard working, and repairs were within my budget. They fixed what i asked and I'm back on the road able to work again to earn a living. Thats all i ever wanted...that & my 2 front teeth! Way to go Harts!

  ms woo who
10 months ago
Bought a part from them that didn t work I basically gave them $48.15 will never do business with them again

  Natacha Lambert
7 years ago
Beware.....very unprofessional and super slow. They do not stand behind they're work. We were sent to them because they had a tested and working transmission and was told they would do the install. A month later and 2 bad transmissions NOTHING BUT EXCUSES. I would send my worst enemy to them....not worth the headache and waste of money.

  Andricus Hutcherson
a year ago
I believe they will have or can get any part for you at a reasonable price. Everyone is super nice and knowledgeable.

  Mark Barnes
2 years ago
Very good place to go. Employees were very nice and got my parts and everything worked. Highly recommend