Advance Auto Parts
4.4 (175)
1112 E Eldorado St, Decatur, IL 62521
(217) 423-9181
stores.advanceautoparts.com
Claimed
Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Chris Ellis
8 months ago
I don t pretend to be a car guy and actually know very little. Joe W. saw me struggling in the isles and immediately came and helped and made sure I did not spend more money then was necessary. I would highly recommend this and encourage you to see Joe who also has a very cool semi pro football ring. Great guy.
Amy Fitzgerald
2 months ago
Jonathon is such a helpful person with a very good attitude. He charged my battery for me and it turned out to be on its last leg. He helped me pick out a new battery. As I was checking out the manager gave me a discount! I will be back! Thank you!
Courtney Chisam
9 months ago
I love going to this store... As a single woman I've learned so much about my car without mechanics trying to get over on me... They are helpful and they go above and beyond to save me money where they can... If they don't have it in their store they order it with a fast delivery... Go and ask for Sean... I promise you won't be disappointed.!!! I know I'm not.!!
PaPa B
4 months ago
Well it took 2 trips to get the right parts & the counter guy wasn't to knowledgeable the first trip & the girl hooked me up on the return trip, but bottom line they had the parts & the van got fixed.
Samantha Smith
8 months ago
Great customer service! Very helpful and friendly staff! They tell you how it is and try to do the right thing! I will always recommend this store. The guy that helped us was named Jeremy. Super cool guy!
Derrick Hugger
2 months ago
Very very helpful and friendly, Great experience and atmosphere.
Mudd 2 dumM
10 months ago
The boys in the shop did an awesome job of helping me, helpless when it comes to vehicles, get all of the parts to replace my exhaust without making me feel stupid. 10/10, will never go to another shop. This place is it!
Shelton Laskin
3 months ago
Always find something here for Bdays Xmas.
Kristin Bontrager
9 months ago
The man that helped me was so nice and patient with all my questions. Super helpful and friendly.
Cody Landert
a year ago
Amazing customer service! If they don't have exactly what you came in for they will try to get you a better product and make things right where they can!
Angela Anjie Brown
a year ago
Tried to get this from auto zone weeks ago but they were clueless. These guys looked around until they figured it out. Thank u advancevteam
Cunning Linguist
a year ago
Not too bad.. definitely better than O'Reilly's... but, not as good as Donnelly..It's merely the experience and knowledge, that leads me to Donnelly. Also, the ability to get those hard to find items..
Pete Gee
8 months ago
very good auto parts store ..buy online.. pick it up or have it shipped ..you can return to the store any cores or wrong parts ..cant beat that ..
Mark Mark Herbord
a year ago
They took my old batteries and oil and gave me in store credit on the batteries. Very nice people at the counter that knew what they were doing.
Lily Distelrath
a year ago
Friendly staff! Everything is slightly organized and easy to find ! Rated a 4 due to the fact they aren't too stocked at all times
Scott Spear
a year ago
Been going here for years, always had good service and buying online and picking up in store makes trips really quick.
FgKruger
5 years ago
If you plan to buy anything online from them you better only do it when they are open and hope customer support is not busy. They only allow a 45 minute time period to cancel an order and if they are closed or support is busy then to bad for you. Never ordering online from here again.
Dorothy B H
7 months ago
Joe Was Very Helpful And I Appreciate That Very Much.
Kalin Padilla
5 years ago
Online ordering and in store pick up is highly convenient. Usually always 10-25% coupon discount codes when ordering online for in store pickup. Didnt give 5 stars because the last 3 times ordering online they didnt have product ready. Website states ready in 30min, after ample times of up to 1- 1 1/2 hours, they claimed the didnt see the pick ticket. Other than that smooth process.
James Moyer
5 years ago
An employee named Miles there is very helpful and knows what he's talking about. He helped me find the part I needed in stock even though it didn't appear on the computer. Very good service.
Terry Tatro
5 years ago
Very polite and prompt my order was ready and waiting when I walked in the door. Didn't even take the thirty minute wait it said it would b uh ordering online. No hassles in and out the door with the parts I ordered.
Dustin Spence
4 years ago
Got parts for a rear brake job for my jeep. Theresa was EXTREMELY helpful. Very patient and helped me get what i needed. HIGHLY RECOMMEND
Steven Jackson
2 years ago
Needed a very odd sized bulb, had it in stock. Attendant was helpful and courteous. Store was neat and orderly.
Curtis Grubbs
a year ago
Excellent service and accurate too boot. You can't ask for better attention to your needs
M Oliver
9 months ago
Dyi freon kit was right up front and ready for me to grab and go
Carl Johnson
5 years ago
Checked out a loaner tool, when it was returned they credited someone else s credit card They told me they noticed the card number didn t match the card number on the slip but that was my problem so deal with the bank. Buyer an tool renter bewart
Robert Bart
a year ago
We were there for two hours trying to exchange brake rotors that were wrong. The girls there were not properly trained to be left there alone.
Michael Gregory
3 years ago
Great staff!! A nice man installed some wiper blades on my vehicle for me even though it was cold outside!! Awesome!!
Jeanie Hutton
11 months ago
Very helpful staff. Quick service.
Black Love
a year ago
Great service from this young lady. They had everything I was looking for.