Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Riley Gilbert
a year ago
I ve been coming here to auto aspects for simple oil changes to complete transmission loss. Paul and Ben are incredible to work with and are always fair when it comes to the work they do. If you care about quality service when it comes to customer satisfaction as well as maintenance, this is the place to go.Services: General repairs & maintenance, Electrical, Auto engine diagnostic, Auto maintenance, Oil changeServices: General repairs & maintenance, Electrical, Auto engine diagnostic, Auto maintenance, Oil change
Rachel Dubois
a year ago
Hands down the best experience I have had at a repair shop! At Auto Aspects, they are friendly, knowledgeable, great communicators, honest, and professional. They were prepared for anything my car might need and were upfront when it was an easier/lower cost fix than anticipated. Wonderful people and a wonderful shop!Service: General repairs & maintenanceService: General repairs & maintenance
Billy Beard
2 years ago
Excellent Work; Worth Every Penny!Ben seemed thorough, friendly, and knowledgeable about my vehicle. He called me and had found other issues that I was not aware of and made suggestions. He quickly fixed all issues and by the end of the service I was convinced that he actually cared about my vehicle, and so I trust him. After a few interactions with him you will observe that he is a sharp mechanic. I highly recommend using Auto Aspects!Services: Transmission, Exhaust, Auto engine tuning, Engine repair, Brakes, Air conditioning
Danielle Lloyd
3 years ago
Best mechanic ever. I called in a panic because our car was leaking coolant and over heating, we went to other places and already spent hundreds of dollars on other repairs.. no one found the solution. I heard good things about auto aspects so I decided to give them a call. He was pretty booked out and busy but agreed to see our car as soon as possible, once I got there he inspected our car and found the problem within half an hour or less. Super timely, kind and helpful. He ordered the part and had it in our car the next morning and we haven t had ANY problems since! I am so grateful we went here. Only honest mechanic in town, reasonably priced and explains EVERYTHING and answers all your questions and concerns!!Super grateful, thank you auto aspects for helping a stressed out mother with an 8 month old get her car fixed!
David Sampson
2 years ago
The best mechanic I ve ever dealt with. I sent my daughter to him based on a recommendation and he was so nice. He saw the AZ license plates and gave her a quick lesson on driving in snow. He quickly repaired what needed to be done and another thing that we weren t aware of. Even though she s a 20 year old girl he didn t try to charge her too much or convince her to fix things that weren t necessary. I wish I could give 6 STARS!!!!
huckabays
4 years ago
Have been taking my vehicles to them for over a year now. I have always received excellent service and appreciate the way they explain any needed repairs in a manner that is easily understood. Great communication and a fair price. I love having a shop that I can trust!
Bonnie Bird
5 years ago
We just wanted an oil change, tires rotated and a general all-over check up of our car before we two seniors headed to Salt Lake. The work was done, the car was thoroughly checked out and we went to Salt Lake and back confident that we were in a vehicle that would operate properly and efficiently, which it most certainly did. The cost was more than reasonable and the work was done quickly. We always feel we can go to this business with complete trust in the quality of the work and that only the work that needs to be done will be done. We can and do recommend this car service with confidence they will continue to measure up to their high quality and fair prices. Don and Bonnie Bird
Jordan Tait
6 years ago
I did a fairly exhaustive search of a good mechanic when I first got here about 12 years ago. I get into a different car about every 3 months and I need a lot of repairs. I have taken my cars to nearly every mechanic in town and the guys at auto aspects are the fairest priced, and best mechanics in town hands down. I've been taking all of my stuff there for years and I won't stop. They've never let me down. Give them a try. You won't be disappointed.
Bre Krous
4 months ago
Can't recommend this shop enough. It's always a great experience and the best prices.
Adam Eaton
6 years ago
This is one of the best mechanics I ve had. They explain each problem to me with various solutions and they make sure to tell you their estimate for each. So far they have given me an estimate and when they are done doing the work it has always been less than what they told me. They are very friendly and great at making sure you understand what s going on with your vehicle.
Ethan Kartchner
8 years ago
The customer service is very friendly and intuitive. The work they did on my car was also timely and well done. I call them when my car needs a tune up or when something breaks; I feel like they do a great job!
Lloyd Lee
7 years ago
Great to work with! After a scheduling miscommunication, they got my vehicle in and fixed same day. They even explained the diagnosis process and what they found (shops rarely do this). I was impressed with their integrity. I will definately use them again if needs be.
Ben Marsden
9 years ago
The customers service was fantastic. The person who answered the phone was courteous and helpful. I asked for a quote on replacing my radiator, and rather than waisting my time asking questions that weren't relevant, he wrote my number down and called me back in half an hour with a quote that within $20 bucks of what I actually paid. They were also 36% cheaper than any of the other 4 car shops I called in Rexburg.It's farther away than most car shops, but definitely worth it.
Jared Merritt
13 years ago
I rarely write reviews, but I felt that everyone should know about this auto shop. I have had to have 2 repairs to my car recently. I got such good service that I went back the second time and was extremely happy again. I priced around local mechanics and at some of the dealers and NO ONE could even come close to the low prices. They are easy to work with and super friendly. They seem very honest, I was not worried about being charged for something silly or being lied to. I will ALWAYS go back.
J.R. Hodges
4 years ago
Paul and Ben are great to work with at Auto Aspects. Honest, professional and very thorough. Every repair I've had done has been done right and at a reasonable price.
Nels Hansen
3 years ago
We were able to get our van in and repaired in a short time. Ben and Paul took time to listen and to offer suggestions. They are more concerned with serving the customer than with making a buck. Fantastic service.
Cody Diehl
8 years ago
I loved this place as much as one can love a mechanic shop. Their work was about $500 cheaper (for a timing belt/water pump and leaky plenum gasket job) than the local Toyota dealership. They are also part of a nation wide network of independent mechanic shops so if I'm traveling and something goes wrong with their work I can get in to see a mechanic almost wherever I am. While working with them I got the sense that they are genuinely concerned about doing the work right and as cheap as possible. I would definitely go back. The only downside is that they are out in the middle of the country and it is hard to get out there .
Nick Vasquez
6 years ago
If you want a mechanic who diagnoses what's wrong with your car and fixes the problem instead of just throwing parts at it, you've come to the right place. My car had a check engine light on that two other mechanics couldn't fix and cost me over $2300. I took it to Paul and Ben and they were able to figure out the problem, charged me a lot less than what I was expecting it to be, and it has be working fine. I would definitely recommend Auto Aspects to my friends.
Henry Bowen
7 years ago
I've worked at this shop for a few months in between semesters at school. Paul and Ben are some of the nicest and honest men I've ever met. They work themselves to the bone for their customers and I feel privileged to have been considered part of that team. I highly recommend them to anyone.
Rachelle Carter
2 years ago
I highly recommend them. I will probably never use another mechanic for the rest of my time in the Rexburg area. They squeezed me in for diagnoses, fixed it even though they were busy, and were very helpful and worked with me even after they were supposed to be closed. I highly recommend them.Service: Steering & suspension repairService: Steering & suspension repair
Linda L Palmer
3 years ago
Auto Aspects is the best place I have ever taken my car to. They were helpful, friendly and respectful to me as a woman, and the service was prompt, reliable and very reasonably priced. As always!
Dwayne Hansen
4 years ago
Paul is the best mechanic we have ever used. When Paul fixes something, you know it is fixed for life! He is always professional, kind, and honest. His employee, Ben, is very courteous and helpful.
J C
8 years ago
These guys are honest and fair. They give you a fair quote and then they do what they say they are going to do. If they notice any problems a long the way they call you right away and give you a fair price and options on what can be done. While my wife and I are attending BYUI we will always use these guys when we need help with our truck. This place is north out of town and tricky to find but definitely one of the hidden gems of eastern Idaho.
W Tanner S
6 years ago
They get the job done quickly and efficiently. Great customer service and very friendly. Definitely going to keep using them for my business. Only four stars because it is a little far out of town but all in all it is worth the experience.
Daniel Thompson
4 years ago
Auto Aspects has quickly become my families favorite place to have our vehicles repaired. They do great work at reasonable prices and they get it done as quick as possible.
Ross Farr
2 years ago
Daughters 2010 high-miles Impala, steering rack went out. Google said $1,100. Auto Aspects was $300+ less, same day turn around.My 2017 Subie Outback transmission service $300 less than dealer, same-day turn around.Auto Aspects, talk to Ben or Paul.Services: Transmission, General repairs & maintenance, Wheel alignment
Sharon Smith
12 years ago
They really were excellent. I was a little apprehensive about finding someone to work on my car but they made me feel comfortable. They charged what they quoted (which was less than other places) and they did the work perfectly.
Brandon Penrod
8 years ago
Very polite, and trustworthy. Had my Ford Explorer's wheel bearing repacked, completed the job by the next day, and haven't had any issues since.
Jeff Meservy
3 years ago
First time customer, I just moved to Rexburg. Took my car to another shop, they did OK, but Ben and Paul found some things that were missed. I thought the price was fair for the work that was done. I'll be back-JeffServices: General repairs & maintenance, Brakes, Air conditioning
Kimber Jones
6 years ago
I have used Auto Aspects for years! They are reliable, trustworthy and fix things right at a good price. They are always honest with me.