Eagle Rock Trans & Auto Repair
3.4 (31)
1321 S Utah Ave, Idaho Falls, ID 83402
(208) 523-4744
Claimed
Accessibility
- Wheelchair accessible parking lot
Amenities
- Mechanic
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
royal blood
3 weeks ago
The owner drives around with his business info on his truck. He break checked a family of 5 with an infant on board coming to a complete stop. On the highway.....obviously since i did not rearend him i clearly was following at a safe distance. which show this guy has anger issues and is easily triggered. He has no problem endangering the lives of others. Even fliped the bird. Real winner this guy. Karma part of this is I had my wife write down his number at a triffic light just prior, so I could call about a his services. Long story short. I would not want someone with such low standards working on my car.
ShaeLee Diaz
a year ago
My niece took her rim to Jeff to get welded. And said everything was good, that there is no problems with it anymore. They even put the tire back on the rim. 1 day later she asked her uncle to put the tire on and saw a big bump (bubble) that she could have a bad accident. Anyways she went to all tire stores and all new tires put that same bubble. So it was the rim, so he did a bad welding job and now have to look for something else after losing 140$ from jeff. DO NOT GO THERE!
Rachel Eubanks
3 years ago
They did such a fantastic job on my 2013 Subaru Outback! They were so nice over the phone and got me in within a day! I even was able to pay over the phone so that I could pick the car up at my own leisure. I'm so happy with the service I received and I will definitely come back when it's time for another transmission flush. 10/10 would recommend and there was even a cute dog to pet! The place may not look like much but I could not be happier with my entire experience.Service: Transmission
Traci Brown
a year ago
Absolutely joke!! Called in the morning and was told to bring my vehicle down at anytime, when I took it down he was gone doing a delivery and stated he d be gone for an hour. I was from out of town so we waited. After 2 hours of sitting there waiting I called him again and he stated he had done 7 more tires in the time we sat there when he wasn t around. Also told me he can t take tires off vehicles to straighten them and that the dealership does that and that he can t do anything unless my tire was taken off my car and the tire was taken off the rim. Remind you i was 1400+ miles away from home.Service: Tires
Melanie Kofoed
2 years ago
Jeff is among the most honest mechanics O have met. When Les Schwab quoted me over $600 for brakes and my former shop wanted $485 I took van here and had them done for $125. Simply put Jeff said, "I won't do work that isn't necessary".
bryan bird
3 years ago
Positive overall experience. Wheel repair cost initially seemed somewhat high; however, Considering the alternative options, specialized equipment involved, and the knowledge required for safe, lasting repairs; the rim weld/rebuild was reasonable and fast. Customer service was friendly, responsive, and personnel took the time to explain any questions or concerns. Highly recommend.
Ali Ellis
3 years ago
I hit a concrete barrier and bent my rim and was told that it wouldn't be able to be fixed by a big tire company. Someone recommended getting ahold of this guy, I called him, took the rim in 30 minutes later and he had it done within 20 minutes. He even painted it where I had scraped all the color off. He was very nice, professional, and honest.Service: Tires
Jacob Henscheid (Jakethesnake95)
3 years ago
Jeffrey did an excellent job with my truck. He took time to diagnose the problem without charge and before replacing any parts he called and made sure it was what I wanted to do. He uses high quality parts and doesn't charge to much for it.
IKG
3 years ago
This guy is the only guy in town who fixes rims and thank you!!! Fixed my rim that has been discontinued last year!! As for the other negative reviews I don't know why they are their cuz the guy is a nice guy with a good sense of humor. And knows what he is doing so yeah. I recommend this shop
Amanda Kaye
a year ago
I dropped my car off today and parked on the side where there s a sign that says office this way (well I now realized was incorrect I ve never been here before so I had no idea) I was already uncomfortable with leaving the keys inside my car unlocked I sent him a text message stating that I m not sure I parked in the right spot which he read and proceeded to ignore then I contacted him later asking how everything was going and he even though there was a previous conversation through text he had no idea who I was. then I reply to an earlier message stating like hey I told you that I wasn t sure if I parked in the right spot to which he rudely replied to I guess he expected me to park in the front of the building but I did not know that so my car sat there all day instead of him messaging me asking me where my car was or even just replying to my message and asking me to come move my car he just ignored me and then blocked me after he told me off.
Concho Concho
6 years ago
Nothing but a wolf in sheep's clothing. beware of those who tell you what favor they are doing for you. $1400 later still not working correctly told by owner we need to spent $600 more to correct the problem. Towed it elsewhere and fixed the problem with a $50.00 part. Never more!
Hazel McHugh
2 years ago
Job well done. I was in need of an emergency rush job and he said "can do" with a smile on his face, even though every mechanic in town is backed up 4 weeks.
Hal White
4 years ago
I called them to see if they would repair my motorcycle rim and he said he would do it for $75 which is really good.
samuel christy
3 years ago
I don t understand why people wrote such bad reviews I recently brought my 04 dodge their and they did an amazing job adjusting the bands and flushing the system my truck shifts great again they were thorough I ve done tons of work on vehicles and these guys did a great job and a good price I d definitely bring it back again
Shawn Line
6 years ago
A lot of lip service. Car went there twice couldnt find the problem. Now i am going some where else since engine light is back on again. I did get a free estimate and dents in my car out of 3 weeks of no use.
Micah Brown
5 years ago
Did an awesome job straightening my 18' alloy wheels. Took the vibration right out. Would come to him again. Hopefully I don't have too.
Rick Rands
5 years ago
Called with an out of state area code, and before I could get a word in was met by a man swearing at me, calling me racial and homophobic names, followed by a click. Will be taking my business elsewhere.
Coury Dorn
a year ago
I wouldn t trust these guys to reliably perform any mechanical work.
Braxton Phillips
a year ago
Great service and repaired my rim!!
Margarita Ivarra
3 years ago
He was honest about what was wrong and fixed and didn't cost an arm and a leg ....
Kharl Sellers
2 years ago
I tried to call to ask a question and the guy was just rude and ended the call before I got a chance to ask my question.
Richard Gedihovich
5 years ago
groovy man who did the job right and cheaper than others
Wayne Lawrence
11 months ago
Very friendly and knowledgable
Jose Ramirez (De Jesus)
4 years ago
Car went there 3 times we havent found the promblem
Evonne Ramsey
2 years ago
Very good people!