Commercial Tire

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Eric Williams
a week ago
Great shop. Joe knows his customers, and schedules and completes work just has he promises. You can trust him completely on his recommendations about your vehicle.

  Tiffany Mumma
3 weeks ago
Joe and the crew at Commercial Tire 17th St are the best. They talk you through every detail and penny spent. Informative, kind, and always willing to fix their wrong. Joe remembers faces, names, and small details about his customers and sincerely cares. We have been customers for years and will not go anywhere else!!

  Eugene Engmann (Mented Talentosad)
2 years ago
Great customer service, and great tire service. I visited the store in my search for tire replacement for all four tires. They educated me on the tires and the ones which suited my needs. They were not pushy just informative. I decided to go with them and when I went in to change my tires they suggested an alignment and then run the total cost. The service was fast. They came back saying I didn't need an alignment and that was taken off the total bill. I was impressed with their honesty and service. I would have had no idea they didn't perform an alignment. It's the simple things that get me and I am definitely going back.

  Mot
a month ago
Had to change my own tire in their parking lot. They had 2 hours before close and 1 car in the shop, yet they said they didn t think they can get to me today. Go somewhere else if you want a sense of urgency

  Heidi Jensen
5 months ago
I live an hour away and that hour is well worth bringing my truck to this Commercial Tire. It's comforting to know that I'm not paying for services not needed when I take my truck to this commercial tire. The customer service is amazing. And they get the job done in a timely manner.would recommend these guys to anyone

  Taylor Homer
5 months ago
Got my tires rotated, they then told me that my front suspension was in bad shape and that my ball joints needed to be replaced. They said I should come back in and get it fixed which they said it would cost a few grand. They told me that my tires could fall off as I m driving if I don t get it fixed I took it to another mechanic to get a second opinion and he said there was nothing wrong with the ball joints and the front suspension was in great shape. Wow, don t get scammed by commercial tire!!

  Joey V
2 weeks ago
Joe and the crew always take great care of me and my vehicle. I highly recommend Commercial Tire for all of your vehicle needs.

  Chris Shoup
5 months ago
When you need something done and need it done correctly, take it to Joe and his incredible team here at Commercial Tire! I was in need of a vehicle inspection for a truck I was looking at buying via private party, I was on a time crunch and couldnt quite wait as long as I was hoping to be able to have Joe look it over for me first, so I ended up having to go the other place, Les Schwaab... I told them I was looking to buy this vehicle, but before I do, I need a thorough inspection of everything, front to back to know if there is anything wrong or andyrhing needing repair prior to my decision so I dont find out about it later. I told them the tires are shot so I know Ill be needing at least tires, looks like there was some front end work done to it, but something still feels off and weird in the steering wheel you can feel it and hear it, and I thought there might be an oil leak and transmission leak if they could just double check EVERYTHING, and make sure EVERYTHING, was good on it and see if we can confrim where the two leaks might be comming from. They took it in pulled the wheels off supposably checked everything, came back and told me everything looked good, and that the tires are actually still good, theres just some slight uneven wear on the shoulders of the front, but all I needed was an alignment, and brakes, and said yep theres an oil leak and a transmission leak... Printed me a piece of paper showing everything looked good but recomend brakes and an alignment. So based off the info I was given I decided to move forward and purchase the vehicle, still knowing that the tires in the front were garbage, I just didnt want to argue with them, and id plan on getting tires with the extra money I saved from making my offer to the owner of the truck. After leaving with the truck and bill of sale, I still had a gut feeling something was still wrongband that something was overlooked, I took it Joe as it was about the time he told me earlier in the day that he would be able to squeeze me in. I told him the same thing I told the other place, there was front end work done to the truck, the front tires are shot, and i think there might be an oil leak and possible transmission leak, but I cant see where. I asked if they could just go through it and do a thorough inspection of it and double check everything, and if they could do an oil change on it since I just bought it. Within 10 mins of then getting it in and looking it over Joe came up front and pulled me to the back to show me what they had found. They confirmed that the front two tires were junk and unsafe to drive on with excessive shoulder wear on them and numerous cracking and flat spots, showed me the wheels TPMS Sensors were not even secure on the rim with the proper lock collar, and the only thing holding them in place was the corrosion and flaking chrome on the wheel, and was one rock hit away from making it pop out of place and losing a tire. They showed me the new upper and lower ball joints had been improperly installed causing excessive play and damage to the steering alignment knuckle on both driver and passenger side, inner tie rod ends worn out, very clear and obvious damage to the power steering axel seal and seal plate, likely caused from improper removal of the old cv axel, as the cv axles on it were new. They also looked for the oil leak, but didnt find one, said it was likely a messy oil refill on a prior oil change. Which I did confirm was the case as thebprevious owner admitted to making a mess and didnt clean all of it up. And possibly a small leak in the transmission pan gasket, and the brakes are worn and need replaced. After hearing all of this I was quite surprised and honestly pretty annoyed, however this is exactly the reason I take my vehicles to Joe and his team. They are all a good group people here very professional, honest and up front, and they will tell you exactly how it is, whether its good bad or ugly! These are the guys I can trust! This is exactly why I will continue to give these guys my business, and not the other place.

  Jessica Heberling
2 weeks ago
Love Joe! He has great customer service and calls me by name when I come in.

  M Coffman
a year ago
They just replaced my shocks/struts as well as a couple other things and they won me over as a faithful customer. Joe is amazing! Not only is he friendly and genuine but he s also knowledgeable and very honest. I m not educated when it comes to vehicle maintenance and it sucks when people take advantage of that. Joe was very patient with me as he discussed the issues with my vehicle, what needed to be done and why . He provided an accurate estimate and kept me updated throughout the process. These guys are awesome! Thank you so much!

  Big pug Dream
3 months ago
Joe is my hero! I had last min. Tire issues in the middle of a Winter storm, I don t know how he managed to get my car done in a hour! Brandi

  Jordan Jackson
2 years ago
One of the best experiences I have ever had! Joe is great and you can really tell he cares about his customers! 100% recommend!!!!

  isahias galvan
a year ago
Joe and his team do awesome work. I keep coming back. We get our tires, oil changes and shocks done by these guys. Joe the manager will make sure you are 100% satisfied and taken care of. Nice job commercial tire. Almost lost hope with other companies.

  Travis Belcher
a year ago
These guys were fantastic! I live 4 hours away and lost my alternator. Joe bent over backwards to get me back on the road in a day. Plus! he was very fair in his pricing. He charged me less than half what I was quoted by the competitor I was initially dealing with. Great experience.

  Nathan Bradfield
9 months ago
Took my truck in to bleed my brakes and rotate my tires. There was air in the line because I changed out a broken brake hose. They didn t bleed my rear brakes (but charged me for it) because the brake pedal still went nearly all the way to the floor after it was done. I took my truck back and had them do it again, and they STILL didn t get the air out. I ended up having to buy a bleeder on Amazon and did it myself. Vacuumed out a lot of air, and now it works fine. They also didn t bother to check my flashing TPS because they just said it would turn off on its own. It never did, and when I took my truck back, they said three of the sensors had low batteries, and wanted to charge me $70 a sensor to change them. Why they didn t tell me this the first time is beyond me. Walmart can reset them and charges half the price, which is sad. They basically hung up on me when I told them I was able to vacuum out the air myself. They just didn t bother to do the tasks I needed done, but were happy to charge me for it.

  Mecheal Rose
11 months ago
Commercial tire on 17th street in Idaho falls is hand down the best customer service. They do fast and afficient work. Joe is very helpful and honest and I truly appreciate all they have done for me and my family. I would highly recommend them to everybody.

  Yuliya M.
a year ago
This review is long overdue!! Joe, Natasha, and his team are absolutely amazing. The most honest person I have ever met, and I had a lot of cars before! I love how accommodating Joe is, he will never try to upsell you, and will let you know if something is serious or not a priority. Many times he took our cars in at the last minute, always followed up, and was transparent on everything. My sister had an issue with her Jeep that no one could figure out, so Joe took her car literally apart until he found what was wrong with it, and saved her thousands of dollars in unnecessary work!This is 1000% honest feedback, don't look anywhere else, trust Joe! I will always bring all our vehicles in!Thank you, Joe, Natasha, and the team for being honest people, and so hardworking. I hope everyone trusts your business as much as we do!!P.s. if you work at INL, you get 10% off.

  : Joseph: Daniello.
a year ago
Joe the manager worked on my car before working at commercial tire and I followed him here because of the outstanding friendly customer service and knowledge. I definitely have more piece of mind after the service with a team I can trust to do a job well. Enough can't be said about how great they are. Well done.

  Jann Mitchell
a year ago
We appreciate the quality of care, customer service, knowledge, experience and friendliness we receive from Joe - he and his staff are phenomenal.! Joe recognizes and remembers who we are the minute we walk in the door.! We have been extremely pleased with everyone at 'Joe's place'. They all strive to get things done right and in a professional and timely manner.

  Jennifer Clark
6 months ago
The team here is amazing and they take great care of there customers. Joe and his team is the best around.

  i am not the letter E
a year ago
I came in Thursday, asking for an inspection. They were very busy and I made an appointment the next day. My car was running weird, dieing at every stop and it'shad other problems. I bought this car 2 months ago at Hampton Heritage. It's been giving me issues since I bought it and has been in the shop more weeks than I've had it, with the same complaints. They figured out the issues, spent time explaining and showing me! They were very friendly and professional! I didn't know they also did mechanical work! Thank you, Joe, for going above and beyond your call! I'll definitely be back!

  Kerensa Brooks
2 years ago
Joe is one of the most personable, patient and professional managers that I ve ever encountered. I first visited this Commercial Tire a few years ago, before he became the manager, and I can honestly say the customer service has increased dramatically, as well as the attention to detail, since he took the lead. I always find the tires I need, and Joe and his staff always find the time to fit me in to their otherwise very busy schedule. I drive nearly 500 miles per week, and wouldn t trust my tires to anyone else! Thank you Joe and team!

  Andrew Hill
2 years ago
I've always had a good experience going here! Joe, the current manager goes above and beyond to help people! They have great prices! 3/12/2022 I had tires that were driving funny and making a bunch of noise, I asked Joe if they could warranty the tires and get something different. He talked to his rep and they gave me a warranty on my old tires and gave me a great deal on a full set! It has made all the difference in the world on my car! Joe and his staff are awesome! I won't go anywhere else!

  Brooke Bird
a year ago
Jo has won over my business forever with commercial tire. He is respectful, honest, and knowledgeable. He always goes above and beyond to make me feel like my car needs are taken care of without feeling taken advantage of with my lack of car knowledge. Truly appreciate everyone there.

  Cory Mitchell
a year ago
Joe is always courteous, friendly & he always has the same great attitude towards everyone who call & come into his always busy store. He & his service crew do an excellant job on both our vehicles. Wouldn't go anywhere else!

  james stevens
2 years ago
I have had nothing but good experiences with commercial tire on 17th street in Idaho Falls. I have used them in the past for tires and recently purchased and had installed a lift on my truck. The store manager Joe and all of his guys are very respectful, knowledgeable, and have the highest standard for customer service. They remember me, and my wife each time. I would recommend to anyone looking for service on their vehicle to give this store a chance if they do the work. Oddly enough, it seems that every employee I have spoke with from this store is enjoying their work. Every star on this review was earned. Thank you!

  Paul P
2 years ago
Joe and his team are some of the best people to ever work on my vehicle. They are knowledgeable, kind, but most of all honest and hard-working. I would highly recommend this man and his team to anyone and everyone! Keep up the good work Joe and team!

  DM H
2 years ago
Wanted new rims on our truck and gave these guys a call about pricing. They not only gave us the best deal on these particular rims but also threw on a level kit I had that no other tire shop wanted to put on there since it wasn't their product. I'd say commercial tire is now my go to for anything that's within their realm of expertise. Staff was awesome to work and talk with, manager was always on the floor providing any help or answers. Most of all I'm very pleased with the work on the truck!

  Troy G
a year ago
Great service! They are always great to work with and I have never had a problem with any of the work done to my vehicles here. I feel like they want to sale you the best value vs most expensive service and tires.

  Peter Fabrick
a year ago
A few days ago I had three rigs into commercial tire on 17th in Idaho Falls. This is not my first time at this location, for I usually have one or two rigs every year for the last three years or so. I can tell you truthfully, it s not because of the company but rather a single employee at this location. The gentleman s name is Joe, and he has been taught old school service which as we all know is as rare as hens teeth. Joe, is knowledgeable, offers opinions on their products, remember who you are and makes accommodations as needed. Hence the five stars, asked for Joe.