Sager & Sons Automotive Repair
4.7 (91)
6126 W Franklin Rd, Boise, ID 83709
(986) 786-3676
sagernsons.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
DARREN PARKS
11 months ago
Sager and sons is a top notch auto repair shop. Out of three different diagnostics Dan was the only one that found the true problem with my trucks engine. Not only was he able to do a complete repair, he sent videos with in depth detail. They only used the best parts for the job. Dan is full of powerful knowledge. He went above and beyond. Shyanne in the office kept us informed with great communication all the way. She also was a greatly appreciated help. I would recommend these guys for all my auto repair. Can"t thank them enough for solving a huge problem when in a time of need.Services: Transmission, Auto engine diagnostic, Engine repair
Whitney Baird
a month ago
I had a check engine light come on while traveling. Their staff was so helpful and talked me through what to do and kept in communication with me. Very kind, responsive, knowledgeable, and so helpful! Highly recommended them.
Anthony Rojo
6 months ago
Dan and his crew were outstanding! He was able to get my truck in next day for repairs, was prompt with communications, speedy getting parts in, and made an extra effort to stay late just to finish repairs so I could pick up my truck when I needed it! Sager & Sons was also able to reprogram/reset some of my systems and saved me $$ on repairs I didn't need. I couldn't be more pleased and wholeheartedly recommend their services!Services: Steering & suspension repair, Auto exhaust system repair, Engine repair
Beau Lee
a year ago
Friendly, efficient, top notch service. Dan and his team go above and beyond to do an exceptional job and also provide outstanding customer service. They truly care about their customers and it shows in how they interact with their customers as well as the quality work that they do. Shop local and go with Sager snd Sons!Services: Tires, General repairs & maintenance, Brakes, Oil changeServices: Tires, General repairs & maintenance, Brakes, Oil change
Robert
3 months ago
This rating is for being an authorized U-Haul Dealer. We dropped off our U-Haul I informed the employee that the truck was swept and fuel returned to original level. She replied you re good and sent us on our way. Lesson learned as I should have insisted on a post rental check. However, responsibility for this falls on the authorized agent. We were charged over $60 for gas which is incorrect. Other U-Haul customers be aware!
Jason Oates
6 months ago
I have been taking our vehicles to Sager and Sons for a few years now. They have always provided consistent, friendly and competitively priced service. My last visit this week, my car was there for less than 24 hours and they successfully diagnosed and repaired all of the issues! Thank you guys for another job well done!
Bungee X
2 months ago
Used them for a pre purchase inspection and they were thorough, detailed and professional. Fast service and caught some major issues that were hiding on the vehicle. These guys saved me over $8k and would definitely use them again in the future.
Jules Wilson
7 months ago
Sager & Sons did and absolutely amazing job fixing our Ford F-350. We stopped by Sager & Sons for a 2nd opinion after being quoted by Ford $25K+ for a new motor. We are so very glad we did. They did absolutely awesome work we received great communication even videos at times throughout the progress extremely reasonably priced! Very impressed we will be back for all our vehicles needs.Services: Electrical repair, Exhaust, Auto battery replacement, Auto exhaust system repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair, Vehicle Inspection
Kenneth Bobu
7 months ago
I had a catastrophic accident with severe damage while in Eastern Oregon. When the trooper arrived and saw the damage, he suggested Sager & Sons as being the only shop he knew of that was competent enough to handle the job.I don't know whether it's true that they're actually the 'only' shop that could have done it, but what I do know is that they did an amazing, professional, impeccable job of repairing the vehicle.So let's talk about this in greater details...Transparency: Right off the bat, upon receiving the vehicle, the senior mechanic did an inspection, evaluation, and estimation of the damage that was visible, and what it would cost to repair it. As the job got underway, it became apparent that more damage had been done than was initially clear, and again I was informed and asked which option(s) I wanted to take, and what they would cost. The final cost did not exceed the estimate.Quality: The shop used only new parts that were from reputable sources, and since I was a long way from home, I appreciated that no shortcuts were taken in ensuring that the vehicle repair was done to the highest industry standards! Additionally, they backed their work and parts with a warranty.Value: My accident was in a diesel truck. They're expensive to own, expensive to operate, and expensive to fix. The damage I had was of the highest you could have before a vehicle is no longer even being capable of being repaired. Given the time, effort, and cost of parts alone, I got exceptional value for the cost of my repair job. Additionally, the shop owners being supporters of first responders and the military, I was offered a discount, which in my case amounted to a substantial amount.Customer Service: Much can be said about customer service and bedside manner of mechanics shops. In most cases, they are cold, distant, and aloof at best. Your problems aren't their problems, and you're just a number. Not at Sager & Sons! I was treated respectfully, courteously, and with great empathy for my loss and damages. The shop, while remaining clinical about the repairs, was not distant or matter-of-factly about things. I was shaken by the accident, and in shock about the damage I had sustained. But Sager and Sons made every effort to make the repairs and aftermath of the accident as painless as they possibly could.Summary: I highly recommend Sager & Sons Automotive Repair Shop as an ethical shop, run with integrity, honesty, and the highest standards of industry excellence, bar none.
Deborah Talbot
4 months ago
Great team, will definitely be making them my go to for all of my car needs. They were very up front about everything and seemed very genuine and helpful 10/10 would recommend
Barbara Moore
9 months ago
Sager & Sons is by far the BEST automotive repair shop I have ever gone to !! Dan & Shy are AMAZING. Friendly, Upfront, Honest. They went ABOVE and BEYOND to help me and I am EXTREMELY grateful. Check em Out !!Services: Electrical repair, General repairs & maintenance, Auto engine diagnosticServices: Electrical repair, General repairs & maintenance, Auto engine diagnostic
Paul Tran
2 weeks ago
The best mechanic shop in town! Friendly, honest, and very knowledgeable.
Aaron Kuhn
a year ago
Awesome all around service. Very timely repair, got us back on the road within 48 hours of drop off. (would have been same day if parts wouldn't have had to be ordered) Very friendly customer service, very transparent with what's going on with the vehicle, I was texted videos even which has never been done at any mechanic I've ever been too. Im glad I took a chance on this small shop and found my permanent mechanic going forward! Thanks again Sager & Sons look forward to doing more business with you in the future.Service: Engine repair
Ken Selby
4 months ago
Great service, and terrific knowledge. It's nice to know a great mechanic that cares and knows what is going on. Danny and family run a tight ship.
Bob Minton
10 months ago
I have a pickup truck that is over 20 years old that had a fairly tricky braking issue. Had it to two other shops, one of which completely misdiagnosed the problem, before I took it to Sager and Sons. They had it correctly diagnosed and back to me ahead of schedule even though they had to order parts. Kept me informed every step of the way. Good people all around.Services: Steering & suspension repair, Brakes
Janie Verhoeks
2 years ago
I highly recommend Sager & Sons! Honest, reliable, professional and very reasonable pricing. As a woman on her own, it's very important that I found an honest trustworthy mechanic, I only have the one vehicle. I was thrilled not only did Dan have my part in stock, he was able to get me repaired and on my way in few hours. Dan and his son were very friendly, patient and addressed all my questions and concerns. I hope you consider Making the Sager's a family own business your trusted mechanic as well! Service: Electrical repair
Kandi Wimberly
a year ago
have taken several of my vehicles here. Dan is pleasant to talk with. The price was always reasonable. I got my vehicles back in a reasonable time. I had to take my sons truck that he got from a used dealership to work on because it had several things wrong with it when they sold it to him. Dan fixed the problems right away. If you need automotive work done I would highly recommend Sager and Sons.Services: Electrical repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Engine repair
Lynn Rogers
a year ago
I bought a 20 yr old Toyota Avalon and it needed some work. Dan was able to diagnose and fix everything it needed. If it wasn't his specialty he had others come to him and get it done (windshield and needed to be rekeyed) and I didn't have to drive all over the valley to get those things done. It is a great car for my daughter and should last another 150k miles. So glad I was referred here. He is an honest mechanic and I highly recommend Sager and Sons.Services: Auto glass repair, General repairs & maintenance, Vehicle Inspection, Auto windshield replacement, Wiper blade installation, Auto maintenance, Oil change
erik karjala
a year ago
This place is not what it once was. I used to be able to trust the mechanic when it was R and R automotive. These new mechanics are a shame.Just had a fuel pump changed on my awd V70. When I got the car back, it now makes a terrible whining noise from the new fuel pump, and now my steering wheel wobbles which it never did before.Only redeeming and good thing I can say about this place is a fast turn around time from when my vehicle was looked at till it was repaired. ... Oh the staff were friendly also so at least they will smile at you when taking your money.
Lisa Caudill
4 years ago
Dan and his team are amazing! Unsurpassed customer service - and they care. They will not up-sell/overcharge you, and are extremely honest and caring. They maintain a strong ethical code to do right by all every time. They have taken care of me so well, and have saved me so much money when others have tried to take advantage and price gouge me, including misinforming me to charge more. I plan to never take my vehicles anywhere else. And their work is perfect - they go above and beyond what's required if needed also. Breath of badly needed fresh air. Thank you so much, Sager & Sons. Give them a call everyone before going elsewhere - I promise you will NOT be disappointed. Five Stars!!
Victor Martinez
4 months ago
Very knowledgeable, prompt, and trustworthy. Dan and his crew are awesome.
Briggs Miller
3 years ago
#1 Mechanic Shop in the Boise Valley. This shop has worked on over 20 different vehicles for me. Excellent repairs every single time and 100% professional, kind and honest. "Courtesy" describes my experience every step of the way. From accommodating my schedule, to assisting with low cost repairs. I really appreciate Dan and his sons for all the work. Great people!Services: Transmission, Carburetor cleaning, Electrical repair, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, Painting, Auto glass repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Body & Trim, Engine repair, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Battery, Oil change
Daniel Sullivan
3 years ago
Worked dispatch for a delivery company with fleet trucks. Dan Sager was absolutely amazing, fair, effective and quick whenever I needed assistance with a truck. I 100% Reccomend going to him and his company if you have any mechanical needs. You will be taken care of and satisfied with the services. Wish I could give more than 5 stars.Service: Engine repairService: Engine repair
Aaron Maggard
a year ago
Great family owned business with great prices and quick responses very helpful and truethful and saved us over $300 even with adding on a couple other things for them to do. We will be having them do more work on our cars if needed.
Kimberly Drake
a year ago
I will recommend this business to everyone. Dan and Shyanne took very good care of me! They kept me informed about what was going on. They gave me options and I never felt pressure from them. They went above and beyond.Services: General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Transmission replacementServices: General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Transmission replacement
northsidechiropractic office
11 months ago
Dan is so amazing!! He cares about people, which is so refresing and he is an awesome mechanic!!! We have used him several times and we highly recommend!!
Ben Barrus
5 years ago
I have had multiple vehicles fixed by Dan and crew. Bar none the most knowledgeable and top notch mechanic I have ever worked with. And you can tell he loves what he does. He has gone above and beyond to fulfill our family needs with our vehicles. You will never have to second guess if your vehicle received quality work.
Sharene Campbell
3 years ago
Dan is incredible at what he does for the customer. He always makes sure I know my options, what the costs may be, and the level of importance in what needs to be or should be done and why. I never have to worry about feeling taken advantage of just because I don t know anything about vehicles. He and his boys back up their work, which is great work, so I never have to worry.Services: Tires, General repairs & maintenance, Auto engine diagnostic, Oil change
Walt Whitson
5 years ago
Dan rebuilt the fount end of my Mustang, and done a complete tune up. Drove and ran better than when it was new. You won't find a more knowledgeable or honest mechanic. Also very reasonable in pricing. I highly recommend him
Deveigh Lynch
a year ago
I highly recommend Sager and Sons auto! They are extremely helpful and get the work done fast! All the staff and mechanics are wonderful and very attentive. Great auto shop!Services: Tires, Auto maintenanceServices: Tires, Auto maintenance