Capitol Auto Body
4.9 (513)
5373 W Emerald St, Boise, ID 83706
(208) 376-0141
capitolautobody.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
KC Schaler
a month ago
Great experience! What my insurance company wouldn't/couldn't communicate, staff here took the time to explain. Repairs went faster than anticipated and finished repairs look wonderful. I was able to drop my rental car with them and they arranged for it to be picked up and they DETAILED the interior of my car and washed the exterior! Such an unexpected surprise and it just made my morning. Even the grandkids talked about how clean it was. This is my second repair with Capitol Auto and I can't recommend them enough
Joel Walker
4 weeks ago
Great communication throughout the process. They went above and beyond to fix my daughter's headlight and ensure she could drive safely while parts arrived. Once the parts came in, the team pushed to complete the repairs to avoid additional car rental charges for us. Thank you!
Precision Detail
a month ago
Incredible workmanship! This shop goes above and beyond in not only the body work but the communication and professionalism . I have very high standards as I own a couple of automotive businesses and Capital Auto Body exceeded my expectations. I will recommend them to anyone needing top notch body and paint work. Great job Capital!
Eric Outen (Schwiggity)
2 months ago
Had a great experience. They fixed the rear driver side bumper and tail light on our Mazda CX-5 and it looks brand new. They communicated clearly and openly about cost, time, ordering parts etc. worked with our insurance and we just had to pay the deductible. We did have to wait a bit for an open appointment but that s a good sign that they are that booked for appointments and well worth the wait. They set proper expectations and the car ended up being ready a day early!
Justin Pickrell
10 months ago
I recently met with Jayson B. for an insurance claim related to damage on my 2021 Ford Bronco. I was impressed by his promptness in providing me with a quote and his professionalism throughout the process. Upon bringing my Bronco to the workshop, I was kept perfectly informed about each stage of the repair process. The work completed was beyond my expectations when I finally got my vehicle back. Every single person at the company clearly puts effort into making your experience exceptionally professional. From the body repair to the paint job, all the way to the office, they treat you like you're part of their family. If you ever find yourself in need of collision repair, I wholeheartedly recommend them with a perfect 10/10 score.Services: Steering & suspension repair, Body & Trim
Jennifer Thompson
a month ago
Wow!! From the first time Brindy answered the phone she made me feel very comfortable in an uncomfortable situation! She is very professional, knowledgeable, and super kind! She is an asset to your company!! She assured me she would get everything taken care of, and absolutely did! She even called the wheel and tire company that same day to get me scheduled .The body and paint work that was done on my car is AMAZING!! The paint match is so seamless and beautiful and my car color is not easy to match so well done guys!!! They kept me informed when there was a delay and there was due to them being so meticulous and looking over every little detail the found some damage the insurance adjuster missed and had to order a part not their fault communication was on point the whole way through HIGHLY RECOMMEND TO ANYONE WHO NEEDS A REPAIR BIG OR SMALL BEST IN THE BUSINESS FOR A REASON .you will not be disappointed! Thanks Capitol Auto Body my 2022 Limited Hyundai looks new again! :)
Cindy Weigel
4 months ago
Wow Wow Wow! My experience with Capitol Auto Body was excellent in every way. They worked my car into their busy schedule. They gave an estimated date for completion and kept me updated on their progress throughout the project via text messaging. They communicated with my insurance company and agreed upon the repair costs. They completed my car sooner than expected. The repairs were quality. They returned my car to me washed/vacuumed/detailed. The service and my experience was beyond any expectation I could have had. I would not hesitate to recommend Capital Auto Body to anyone.
Jordan Hendricks
2 months ago
I highly recommend Capitol Auto Body, my car was rear ended and they returned it back to me better than ever. The staff was very kind and great at communicating throughout the repair process. To top it off they cleaned my car before returning it. 10/10, will be returning for all my future car maintenance needs.
Collier Lipple
a month ago
Great auto body place. Very transparent from the get go. They take all the guess work out and work superbly with insurance. I was dreading the whole process from the beginning but thy did everything and made it very easy. Work is excellent. If I ever need an auto body company in the future this is the first and only place I will go.
Mike P
a month ago
I looked throughout the valley to find an auto body shop to repair my vehicle body damage. Most shops were 3 to 5 months out. Capital Auto Body worked with me and had it in their shop in 2 months. Working a short time I was back on the road. From the receptionist to the owner to the body workers fantastic job.
Todd Godfrey
2 weeks ago
I can not recommend Jeff and the entire team at Capital. Outstanding communication and finished as promised. I will only use them for any future needs, personal and business for my rental fleet.
Patricia Neale
3 months ago
My car looks like nothing ever happened to it. The people at Capital are professional, courteous, and kept me updated every step of the way. If your vehicle needs bodywork, I highly recommend them. Thanks for a job well done.
Carrie Suggs
a month ago
Capital Auto body was excellent with their service!I liked the way they sent me a text with up dates on my car. I wouldn t go anywhere else. They re the BEST!!! :)
Stacee Spickler
4 months ago
I found Jay at Capital Auto be friendly, professional and knowledgeable. They got my car in quickly and finished the repairs faster than expected. If we ever need work again I will be calling them.
Cam Johnson
3 months ago
Very professional and friendly staff. They got my job done on time and made the whole process including returning my rental car very easy. Great communication throughout the process as well. Definitely recommend!
Tamara Babbel
a month ago
Capitol Auto Body has always been responsive and continually updated us on the progress of our car repair. They do excellent work!
Cynthia Kimsey
5 months ago
It may have taken 3 months to get the appointment after someone had hit my car in the backend then 2 months after someone else hit my passenger side of my car while I was parked at work both times. Capitol did an amazing job. They were able to repair both areas. You can't tell I was ever hit. I would recommend them and would've given them 10 stars if I could. Thank you all.Service: Body & Trim
Beastman
3 months ago
These guys took real good care of us. Worked with us to get the repairs we needed and helped with insurance. The car looks like new. I wouldn't hesitate to use again.
Justin Ivie
a month ago
Clean and looks great. Just wish they weren t so busy so it didn t take 5 months to get my car back. But, that just means job security!
Lisa Holzer
2 months ago
This is the best auto body shop in town! I would never use anyone else. Great communication, timely work and beautiful result. My cars always look brand new when they are finished
Brian Liming
6 months ago
Capitol Auto Body did a great job on my vehicle repair! They gave me a realistic estimate of the work, found a 3-day window in their shop schedule, and then completed the work in those three days. I would take any of my vehicles to Capitol Auto Body for repair of accident damage.Service: Body & TrimService: Body & Trim
Glenn Aguiar
4 weeks ago
Jeff and his employees were exceptional! This is the second car that needed service and it turned out amazing just like the first. Thank you!
Nicholas DiPietro
2 months ago
Always top quality workmanship and very friendly staff. They do a wonderful job at matching hard to match paints and I would not want to trust my vehicles to anyone else.
Carolyn Langley
6 months ago
Just picked up my car after having minor fender bender damage repaired. They did a great job! To me the best part about working with them is there excellent customer service. I've worked with different folks during my last service, but all friendly, knowledable, and helpful. Did all the insurance company follow-up for a complicated claim on my vehicle. Would highly reccomend this shop to others. It was a 3 month wait to get in, but worth it.
John Muto od
2 months ago
Great working with Capitol Auto Body. They gave me text updates during the repair. They also do excellent work.
Michael Litz
a month ago
The people at capital autobody did a awesome job. Great communication with us. Will recommend them to anyone.
Eva Chung
7 months ago
They were able to squeeze me into the schedule even though there was a 3 month wait. I got my car repaired in a timely matter. I appreciated the daily updates on my car from start to finish. The people I interacted with were nice and easy to work with!
Monty Wynn
3 weeks ago
Rear bumper repair done promptly and on the time Capitol Auto Body stated. The work was perfect! Navy Lingo "BZ"! BZ means A job well done! Highly recommended!
Shari Ford
7 months ago
Capital Auto Body was great to work with! I had to wait several months for my appointment but it was definitely worth the wait! They communicated with me every step of the way. They got my car done sooner than expected and it turned out beautifully! I would highly recommend them!!! And if I need any other Auto Body repair I will be back!Service: Body & Trim
Shawna Ross
5 months ago
Great service and my car looks amazing. It took a few extra days to get my windshield installed, but they filled up my empty gas tank to full! Staff is always kind.Service: PaintingService: Painting