Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brittany Holcomb
3 days ago
Great service all around. I have always left happy with the time, quality, and communication that went into the service to my car. I notice there s always a little something extra to help my car get either better service or a lower price. I feel welcome and valued as a customer, and as a woman, I can definitely say that s not always the case at auto shops. Without a doubt, next time I need service I ll be choosing Thompson s!
Thomas Howard
5 months ago
Really great guys! My truck broke down on a Monday night, and the next day they had it fixed up. They were really great with keeping me in touch with everything. Definitely will use them again if I have any other problem.Services: Electrical repair, Auto battery replacement, ElectricalServices: Electrical repair, Auto battery replacement, Electrical
Critical Reviewer
2 months ago
My personal go to. I go at random for things I want fixed to remember they don't do them. Self note, they don't do personal graphics. If they can't fix it, then throw it away.
Adam Keeler
6 months ago
Thompson auto repair always gets the job done! Great customer service and amazing work on the vehicles. I ll take my truck there every time.
Melissa Bonds
3 years ago
I got my car checked out, wasn't advised that I was required to pay a diagnostic fee, after I decided to go somewhere else due to the price. Then I was told it would be a diagnostic fee. I wasn't satisfied with the price. Rear brakes shoes for 120.00. highway robbery. Nice people though. I should've been told about a Diagnostic fee upfront, and let the decision be on me. The 40.00 dollar Diagnostics fee was for me to let them do it, because I would have to pay 40.00, and another 40.00 for rear brake shoes, and labor if I took it somewhere else. It was a way to get fast & easy money. Kept it for 3 hr. To make the labor fee substantial. Good people, and good customer service, but I will definitely go somewhere else.
Steven Adams
6 years ago
Honest, fast, reliable, excellent service. In and out in an hour and a half. Able to save me $400+ on an issue I had with my compressor on my Jeep that I use for hunting. Had the part there in less than 30 minutes. Will definitely use again. Very knowledgeable mechanics and staff. Even taught me a couple of things while I was there. If you need your car fixed you won't find a better place in town
Adam Clayman
a year ago
Went to check about a Whirring Noise coming from my wheel. They checked and I had a bad wheel bearing. Timely service and decent prices. More people in Rome should support them. A very good company.Service: Vehicle InspectionService: Vehicle Inspection
Lindsay Sharpe
4 years ago
Reliable, dependable, honest and great prices. Lamar came recommended and I couldn't be happier with his service. I brought my sons car in to be repaired and the job was done very thoroughly and I was updated every step of the way.
Gabrielle Lockard
5 years ago
Amazing place. As college girl, I always fear that the car places I go to will try to scam me into paying more than others since I know nothing about cars, but this was simple not true at Thompson s. They did not talk down to me, did not scam me, and fixed my car quickly. Would definitely recommend!
Al Alexander
5 years ago
this place just reminded me of why I don't trust private shops. After spending $400 I got my vehicle back running worse than when I took it to them. Went in for a simple repair and somehow my vehicle ended up needing additional repairs. If you like places that create more problems than they fix by all means shop with them. I have to go behind them and fix something they messed up. The thing that really made me mad is they will try to we fixed this but its still doing that. Its wasn't doing that before you fixed what you claimed you fixed.. Never again
harrison gunter
2 years ago
Came here to get a muffler put on. They went out of their way to help me get my lowered car on a lift! Much appreciated. Great guys and some quality work.Service: ExhaustService: Exhaust
M Michelle
4 years ago
Great mechanics! I've never been disappointed and they won't try to get over on you just because you're a woman. They always let me know what's going on with my car before they fix anything.
Steve Earle
6 years ago
Best prices on labour..and top notch Machanic Did great job on replacing val-COVER & Intake gaskets on my truck .almost half price of what ford dealer was goingto charge. They'll be getting all my business good friendly Honest folks
Berio A.
5 years ago
I don t usually write reviews but wanted to make an exception and really express how grateful I m for them for taking care of my car. They went above and beyond. Highly recommend this place!
Shannon Wiggins
5 years ago
I was looking for a new mechanic one with better prices and that s when I found Thompson s auto. I have been their twice now and both times have been a good experience. The have the best prices in Rome and do good work!. I highly recommend them!.
Ashley LaBeause
6 years ago
They we're very helpful with an out of towner like me with getting my cruize control fixed and didn't jerk me around with not knowing prices or how long it would take was in and out we'll within an hour. Very happy with my experience and definitely will go back to them if ever in the area again
Tyler
4 years ago
I went in for exhaust work and they really did good by me. I couldn't have asked for a more friendly, professional, and honest group of people. Without a doubt will be back if i ever need anything else.
jeremy becker
6 years ago
Awesome guys... Can't say enough, While on a road trip my 18 year old daughter was stranded in Rome Ga. While calling for a tow truck. Adrian recommended Thompson so they took the car to them. Being my daughter first time road trip and little money in her pocket, and since it was a simple fix they fix the car for 35 buck when they could have ripped her off..... I want to say Think You sooooo many time. TJ you guys are the BEST and love you for IT!!!!
Dave Wertheimer
a year ago
Very professional the mechanic that actually worked on it really like the way my car drove.
Janosch Spohner
6 years ago
They got me in on a busy day to check for an EVAP leak and a steering wobble issue. I had to wait for an hour or so when I showed up for them to get my car in but once they took a look at the car, they found and fixed the leak with in 20 minutes. They also found what was causing the wobbly steering and only charged me for the diagnosis!
Lauri Smith
a year ago
Father and son business and good old fashioned service, friendly, honest and they are fair with prices!
Kelly Brumbelow
3 years ago
Screwed up the check engine diagnostic, put in only 1/2 the spark plugs and coils, damaged other parts and did not complete the job. Then they charged me for work not completed.Services: Exhaust, General repairs & maintenance, Auto engine diagnosticServices: Exhaust, General repairs & maintenance, Auto engine diagnostic
April Warren
3 years ago
These guys are so nice and trustworthy. They are always watching out for you. Been going there for years, along with my family. They are a blessing.
Chris Henshaw
4 months ago
Awesome place great work
Chad Wilson
3 years ago
Awesome service and was really quick. Best prices in town! I will definitely be using them in the future
Enrique Guzman JR
a year ago
I like the shop mechanic they did a great work in my pick up truck I would highly recommended this place.Service: General repairs & maintenanceService: General repairs & maintenance
Leah Vincent
3 years ago
My daughters car started running bad so we took it to Thompson s. The parts that needed replacing were replaced. This is a auto repair shop that can be trusted. Ladies, if your looking for a mechanic you can trust this is your place.Service: Engine repairService: Engine repair
Amanda Winn
a year ago
Great service. My brake pads were done quickly and efficiently.
Coosa River Bottom feeders
a year ago
Drove my suburban there.. had to get it towed home after they worked on my rear end and motor mount..
Mary Tanker
5 years ago
Thompson s was recommended by a friend. It s worth traveling 30 minutes to get to them. Very knowledgeable, friendly, and prices are reasonable.