Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Victoria Williams
6 months ago
Casey literally went above and beyond to help me tonight. It was almost closing time and he stayed to help me with my situation. Hope they know what they ve got with him. Good kid!

  Marie Kirkpatrick
a year ago
I stopped in yesterday to get headlights and break lights. Miguel was so helpful. He put my break light in. He said they couldn't do the headlights cause the assembly would need to come out but he would check for me . When he did he found they just had a cap and he changed 1 for me and when he went to do the other 1 it didn't have a light and the terminal was bad. He told me that I would have to have a mechanic change that. He gave me an idea of how much it would cost. I truly appreciate all the help from him. He was very nice and answered all the questions I had. I will return to this store. Thank you Miguel for making my experience great and for all the help.

  Chris Cole
a year ago
Worst customer service around. One sleepy eyed man behind the counter, unable to take my money for a simple purchase. I hate that I woke him up to ask him where something was. Several voices in the back, one other customer in the store. Walk in customers are less important than those that call on the phone. Save your time and hassle, just order the parts online.

  Zan Emery
10 months ago
They always have the parts I need. Everyone is super nice here too.

  Tim Abrams
3 years ago
This particular store has always been the worst auto parts place to deal with. They lack knowledge and never want to make their products right. I have a battery that's less than a year old and was their gold "good" battery that was put in by a mechanic that is bad. Like bad bad. They refuse to let me swap it. Said go get the mechanic to do it. Its date stamped. You can look at it and know. I mean if your parts are faulty, then why sell the crap. I'll definitely have to go elsewhere now to get a battery.....again.

  Jamie Williams
2 years ago
Called and waited on the phone for 10 min. Jennifer answered and put me on hold said I had to wait for Joe to answer. Joe was extremely rude when he did answer. Correcting me when I said v6, you mean inline 6?You know what I meant no need to correct me. Told me they didnt sell a particular brand of alternator, which def an advance brand or was one. Tough one to be exact. Was suppose to be warranty. Ended up getting one down the street at oreillys.

  Rebecca Carter
4 years ago
Nice humans. I searched the part, worried because I needed a brake light switch and didn't need that 'from behind' contact because the lights didn't work. Was out and installed in five minutes. Staff was helping an old codger put the correct windscreen wipers on. They're good humans. I will remember them when my race takes control of this planet.

  Gary Early
5 years ago
Hey they have reasonable prices I guess , I bought 2 gts.of trans.fl. and head lights for about $49.00 I guess that's about average, but if they don't have it they can order it .Thanks , GaryOh yeah they have a friendly staff and they will help if you need it.

  Samantha Mathis
a year ago
Even if it says it's in stock online don't believe it bc they didn't have a radiator cap in stock for my car even though online it said they did

  Anna Coalson
a year ago
I fell asleep waiting for a oil change and check up plus cars wash. It is a service my mother paid for when she bought the car. They tried to charge me and the car wash looked like something I did myself.

  Brian David
3 years ago
Previous review deleted by me because, Jordan came to the shop on Thursday and we had a lengthy conversation on how things are going to be getting better. Thanks for making the needed changes to stay on top of this.

  Wesley Rice
5 months ago
Good location, good staff

  James Dorsett
a year ago
I went to this place for a new battery and they had what I needed and done a fast and terrific job

  Bambi Gilliland
5 years ago
We like going here cause they are always willing to help, no matter how busy. They are not rude. Wonderful service

  Rick Dow
a year ago
Had them scan for a emission code,Picked up brake pads and new rotors for the front of truck, back pads and oxygen sensors, they only had one sensor there but I was able to pay for both and picked the second one up at the store across town,

  David O
6 months ago
They did not have the part I needed.

  David Striblin
6 years ago
Employees are very helpful and offer excellent advice on what your vehicle needs and they are competitive with the prices. I've shopped at all local parts stores and it seems that advance has the best quality for the prices.

  Kellie Anderson
3 years ago
Great customer service, Craig noticed my boyfriend adding newly purchased wiper blades to our vehicle and popped over to help install them! Thanks Craig!

  Michael Silver
8 years ago
They usually have what I'm looking for, but last time they couldn't seem to match my car to brake pad. I had to buy them from AutoZone. The staff is always very knowledgeable and helpful.

  Lisa Ford
5 years ago
I had a young man last night help me very much he was very knowledgeable in his product and was very loyal to the store that's why I keep coming thank you Lisa Ford

  Doug Bush
5 years ago
Ordered new battery online Arrived at store and had it installed in minutes. Great service at a competitive price.

  Charles Stevenson
9 months ago
Always very helpful good service

  Kelsey Ely
2 years ago
Amazing customer service. The guy that installed my battery was hilarious. Definitely a good experience.

  Tonya Taunton
8 years ago
Specifically told the guy on the phone I need an Upstream O2 sensor. Yea, they have it. Get there, ooh, sorry, we thought you meant downstream. And they asked if my car was electric.

  Steven Barnes
4 years ago
Always come here for all my part needs!!! Amazing service staff theyre always willing to go above and beyond when need be to help their customers!!!

  Jessie Teal
2 years ago
The guy was super friendly and had a great sense of humor. Great visit

  Paige Dempsey
2 years ago
It is uncalled for for a employee to talk to another employee like they are trash..Very bad business and you can loose customers that way..When working with the public you are put up to a different standard..

  Bryan Mcdade
6 years ago
Good service knowledgeable staff taco truck messes with the in and out of parking lot therefore have to choose your time to go there

  Kenny Smith Sr
4 years ago
Expensive on a lot of things, others not so bad. Employees were generally nice and helpful

  Sharon Mullins
5 months ago
Fast efficent service.