Goodyear Auto Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jarome Wilson
a week ago
My battery died within sight of Goodyear, but I have roadside assistance with my State Farm policy. The first responder cancelled, then the second said he was an hour away. I walked to Goodyear and Charles was more than willing to give my car a jump. Great customer service!!

  Deidra Adams
a week ago
Ms.DUHONEY SMITH was very professional and delivered excellent customer servive.Her pleasant demeanor and overall efficiency made a huge difference in my stressful morning concerning the care of my car. She is outstanding!

  Melita Walker
4 weeks ago
I had a many good experiences with Goodyear on Candler Road. Howard is always so helpful and pleasant, and the young lady who works with him, is also helpful. I will definitely continue to have my vehicle service there.

  Aqeedah Mulazim
4 months ago
I had my vehicles serviced there a few times. I came and the manger is different . I get an oil change, tired rotation and fuel flush as well as the inspection. Told me I needed tires when I just bought four less than a year ago. Told me I needed an alignment when I got one two weeks ago. They never drove my car afterwards! I get my car and the transmission light comes on with another light. They tell me to bring it back out which I did! I had to pull over three times because it was running hot. I get there for them to tell me to take it too the dealership. I finally took it to a real mechanic and was told nothing was done except the oil and that wasn t right. They never rotated my tires or any of the other things I paid. My two imports will never see that building again. I m gonna post on all my social media site. I ask them for the regional manager name and number and was only given the name. Tragic!

  Dumasani Ephraim
a month ago
Dave, Charles, Howard, & Honey! When I tell you they get me right every time!!!! I m so thankful for them. The service is unrivaled. They have taken their time and explained what I need and why I needed it.I can t thank them enough #goodyear #candlerrd #unbeatable

  zach bailey
3 months ago
Kinda had got in my feelings about having an oil leak but the workers are diligent. They offer the best service that is recommended for your truck/car and do full inspections on your vehicle. If you re looking to come to Goodyear on Candler Road talk to Howard.

  donald Nicholl
3 weeks ago
I was not rude nor had an attitude while bringing my car back because my repairs I spent over 3000 dollars for to be fixed was not done right. I would have had every reason to be mad and upset after spending my hard earned money I go to work for on getting something fixed and it still not being repaired correctly or not even repaired at all...I promise I know and God knows that I didn't have an attitude or acted mad and upset with them when I had every reason to be mad confused and depressed because I don't deserve this, this isn't fair can't understand why there are so many people that want to do me wrong and make me feel bad like I did something to them. People want to do evil and wicked stuff and be jealous of somebody and go out their way to make someone feel bad that did nothing to them but give them the same respect that we deserve to have...they want me to give up on life and just kill myself. They want me to walk around with my head down with the mindset of o well I just don't care anymore...why should I keep working on making myself better and keeping working so hard to have something when people are just goin to steal from me anyway and destroy whatever i work hard and earn to have..I'm not overreacting because my driver side door was not put back on professionally as well after getting new regulator installed..my window seals were put on backwards and my interior was not fascined back on correctly it was was crookedly hanging and my door handled screws were loose to the point while closing my door bolts came out an fell into the inside of the door. So with them seeing my door was poorly worked on when I told them about what I had major work done on was still giving me problems you think they would have simply said ok sir that's check and see whats the problem whether it's something else that needs to be fixed or replaced or if it's something we didn't put together right since we already see that your window was not fixed properly....no instead they looked at me like I was annoying them and I do mean them it was about three of them standing hearing what was going on and all three looked at me like I'm being being self centered and not being considerate that they have a couple more people cars that they are working on and told me to bring it back next week..and when he seen I was displeased with his response he quickly said or i can get one my technicians to test drive it see what seems to be the issue.... why wasn't that his 1st response I don't know but do know I was mistreated and shouldn't have been; because even after all that I still didn't give off an attitude and storm out of they're shop, I just said no that's ok I'll bring it back next week...I will not evwr bring my car back because see they got a problem me for whatever reason it makes me feel very uncertain in my future and question should I put any effort into having anything in life...well at least that's how they want me to feel. Because even on my way walking out the the door one of them said have a good day big money.. rubbing in the fact they know i feel jipped and handled incorrectly.

  Latonya Bryan Bent
5 months ago
This location has serviced al of my and my daughters vehicles. They always have Wonderful customer service from the usual crew but this time assisted by Howard , Kwane, and Honey (i think i have her name right). Full set of suggestions and priorities with no pressure for unnecessary services. Location seems to be fully staffed again so turnaround times are good as well. Many thanks.

  Hood Designer
2 weeks ago
ALL of the employees were very helpful and had excellent customer service skills. I would recommend this location to everyone I know. Thank you all for you kind services. - R. Harris

  DavidzToyz
2 months ago
These fellas were very helpful. I was refused service at the Firestone on Candler. I came less that 1 minute across the street to these guys and I was taken care of immediately. Nice work.

  Sabado
3 months ago
Very thankful for the team here. I came in late but they still found a way to get my car fixed on a Saturday. Highly recommended

  Chia-Chun Hsu
4 years ago
I purchased a set of 4 new tires. It took them close to 4 hours. When I asked the mechanic if there was something wrong with the car, he responded rudely: "What!? What do you want? Didn't you want an alignment"? That was after 3.5 hours of waiting. I want a full refund and my old tires back. They took care of every customer, except me. I was literally the only, and last customer in the tireshop. Goodyear took away respect and integrity from themselves today. Oh... I asked if they could spare a tire cap cover, the manager straight up said no. They didn't clear the low tire pressure light after 4 hours of "work."

  Brenda Banks
5 months ago
I have been a customer of GoodYear for over 20 years. Howard Snell-Blanchard has always taken care of my automobiles and insured that they were always road ready. I followed Howard from South Dekalb mall to LaVista Rd. and very recently back to South DeKalb.Ladies get to know Howard and talk to him about taking care of your auto, you will not be disappointed.My issues are not with the service but the difference in the way the South DeKalb store and the LaVista Rd store looks. It would be wonderful to have the ceiling tiles, floors, and doors look the same as LaVista Road looks.

  lauren spradlin
3 months ago
Howard is absolutely amazing! He s very attentive and super professional. Definitely trust him with my vehicle

  Jonathan Shuttleworth
7 months ago
Called to ask some questions about service. Man that answered was incredibly rude, kept cutting me off and then hung up on me mid sentence. I understand if they don't work on engines that's fine but it's no need to be hostile and unkind. Have brought my car here before and spent good money at this business. I won't be back again.

  Brianna Cosby
a week ago
Ms. Honey, Mr. Howard, David, and Joseph they are the best!!!! They are soo understanding. Any questions I asked, They answered to the best of their knowledge and I appreciate Them. I recommend anyone to come to this location for anything!!! .. UPDATE I m a regular now

  Anthony Rutledge
5 months ago
Clarence was excellent! The Candler Road location is where I go. I had to get a headlight replaced and he got me in and out in no time!

  Ashja B Vargas
5 months ago
Such a great job and great service from Clarence . He helped me get my tire situation sorted when every other company was booked and wouldn t help . So greatful now I m back on the road safely .

  Ms. Kim
5 months ago
I was very impressed at the level of customer service I received by both the sales associate Duhoney and the store manager Howard. I highly recommend and I am most definitely coming back.

  Sondra Brooks
5 months ago
Haven t been here in years! I am so appreciative of the service I received on a Saturday without an appointment. I highly recommend this location.

  Deborah Phillips
3 weeks ago
I had to get my car alignment on a day when it rained all day long. The staff was very professional.

  D Miles
4 weeks ago
Duhoney was nice to work with and did everything possible to get me the best price on the work I needed done

  Jennifer Carter
5 months ago
Goodyear is always place in go get my car service all the guys that work there are nice sweet people and now Harold is baccccccck yes that makes it a plus

  RealtorRob, Berkshire Hathaway Midtown ATL
3 years ago
Ordered my tires online, set an installation appointment and when I arrived they were ready to take my car back and started promptly. They had me in and out in just over an hour. Covid safe waiting area or walk to the mall and shop while you wait.Stop BUY and let them know #RealtorRob with Keller Williams Intown referred you!#RealtorRobslist

  Elaina Andrews
a month ago
Ms Hunny is the bomb i was upset she calmed me down best spot to get service she needs to be a manager!!!!

  Diamond Johnson
11 months ago
Very great experience and quickly waited on! Handles every problem you have with your car. I recommend everyone to this location. I ve been with them for years!

  Antwan Clark
a year ago
This was my first time at this location. I came in to have a diagnostic done due to a car issue I ve been experiencing. From the moment I walked in the door, Mr. Clarence exhibited professionalism. He was attentive to what needed to be done and well informed about the process. The mechanic I talked to also had that same positive attitude. Their customer service was top notch today.

  Deborah Phillips
2 weeks ago
I went here to get my car alignment when it was pouring down rain all day long that day.

  N Reid
5 months ago
Thanks for bringing Howard back. Honey is a great addition to. A great team needs a great place to work and the customer needs a great place to sit. There's something called air quality. There is actually an act in place

  Daven Whitlowe
2 years ago
I been coming for a while now. They do a great job of servicing my vehicle. I mostly come here for oil changes or tire repair work. I brought my vehicle in for a change oil on Thursday of this week. They a great job. The Salesperson Dave Panchoo working the front desk was very professional and polite. The Technician Maurice Grice that did the service on my vehicle did an great job. I really appreciate all the work you guys do on my vehicle. Thank you guys again.