Family Tires & Auto repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  LT
3 months ago
If you patronize this tire shop, especially if you're a female, PLEASE WATCH THESE MEN WHILE THEY REPLACE YOUR TIRE!Charged $60 for a used tire, and an extra $4 for using a debit/credit card. It was an emergency, so I proceeded to allow them to replace my front passenger tire. One of three guys broke two lug nuts off my tire, and told me that I wouldn't be able to make it down the street. They tried to charge me an additional $60 to replace the two screws/lug nuts that THEY BROKE! I explained to the men that if the lug nuts had "cross threaded," they should've been upfront with me and told me that they needed to break two of my lug nuts to get my tire off. Instead, they chose to be DECEPTIVE. After getting the police involved, one of the guys agreed to replace the two screws and lug nuts if, I purchased the parts. No problem. These guys thought because I was a woman, that I didn't know any better or know my vehicle. My daughter was in the car with me. Had I attempted to drive home, which was an hour away, my tire would've came off! If you patronize this tire shop, PLEASE watch them replace your tire. Lesson learned! Know your vehicle ladies! Never using this shop again, emergency or not!

  Vin Laruz
5 months ago
A true hidden Gem! I have been going to them for over a year for car repairs on my Abarth 500: these guys are fast, professional, friendly and a great value in the Decatur, A+++. I highly recommend them for tires, wheels and car repairs. Once again, an excellent mechanic! A+++

  Erica Taylor
6 months ago
I had a huge nail in my tire - and it was going flat! I could hear the air coming out lol! I did a quick google search- read some reviews and decided to try them out. Honest, fast and convenient!

  Amit Bhimani
4 weeks ago
They do not overcharge only pay for what you want ..

  Susan Scallan
a year ago
Stopped to have a tire repaired. It had two nails in it. They were able to patch one but had to put a plug in the other because of where it was on the tire. It ll hold me until I can buy two new ones. Quick and friendly service.

  Bandit 2477
5 months ago
Been here since I was little and they have great prices and I always come here whenever I have a problem with my car Great Place!

  Scarlet Michael
2 years ago
I normally don't write reviews, but this shop really surprised me. Yes the 2 guys were nice and to be honest just a little too nice. Both were flirting something awlful. I just ignored it. A friend recommended this place so, I had a tire that had a nail in it and it was losing air so I needed a new tire, so I bought a used tire and they definitely asked way to much for it. But I had no choice. I had 2 new tires in my truck that I wanted on the front. My back left side tire was fine. Long story short, I asked for balance and front end alignment. I told both guys they could have the wheels from the other tires. Well I was there a very long time, over 2 hours. Anyways I paid and didn't even get a receipt or a computer print out. When I got on the highway my car was pulling so hard to the right. I would of gone right back but it was rush hour and when I got on 285 it was bumper to bumper and I had other priorities. I am going back today. I am very upset because I live 60 miles from this shop. Let's hope they get it right this time. They will see a not so happy customer this time. I want be going back because they should of aligned my car the first time.

  Rosa Walker
a year ago
The gentleman was prompt and quite courteous. He performed an alignment on my vehicle. Doesn't like credit cards, but will accept. He's pretty quick with the Alignment but the results are not in English. I had to have my personal mechanic explain the results. They speak Spanish here. (I was desperate for an alignment that day).

  Spencer Truett
7 months ago
Came in clutch for me when I needed it. The manager went out of his way to make sure I got what I needed and they were very affordable. If I could give more stars I would!

  Joan Woods
a year ago
Was told by another shop that I needed to buy a new (expensive) rim because mine was bent. Brought the car here and in 10 mins the mechanic took the tire off, hammered it back into shape and I was on my way!! Awesome service.

  Star Wholesale Inc
2 years ago
They do excellent service.. honest people with honest price. I have a Alfa Romeo, take 3 different shop for oil change and they will not even do it. This place will do it and tell you go buy your own oil and filter.. other shop quote $180-220, I only paid $80 for oil and filter and they charge me $40 for labor, at end $120! That more then 60% off elsewhere. Thank you, will come back for more service.

  thadius nelson
5 months ago
Told me one price but charged my card the original price and said it was the tax not going back

  Christine White
a year ago
Had a nail in my tire and needed it repaired quickly. Repair was completed immediately and I was in and out quickly and at a very good price!

  Evan Brusilow
a year ago
Rolled in without an appt w/a flat tire ... Was taken right in ... Tire repaired in 10 min's ... On my way again. Friendly, helpful, attentive workers. Recommend

  Lisa Wilson
a year ago
Vehicle caught on fire during auto repair. This dealer refused to repair the damages. Fire and police department was called. If you have issues with this company contact sos.gov GA Secretary of State and file a complaint. Don t waste your time with this company.

  Karen Searcy
2 years ago
Removed a nail from my tire within 45 minutes of closure. Checked tire pressure of the other tires. Recommended front tire to back at next rotation with reason why. Thank you!

  Victoria Joni Cruz Boyd
2 years ago
Service was Above and beyond extraordinary... I pulled up in an emergency situation due to a Loud front end popping noise... Helpful and concerned, they Began diagnosing the problem without hesitation... They not only identified the problem but they even took me to autozone to get parts...Walked away spending only $90 for 2 used truck tires ...They treated me like family in my time of need and for that i am forever grateful!

  Edith Harper
a year ago
Stopped on this side of town to find out if I had a nail in tire 30 minutes before they closed in/out 12 minutes. Great service!

  Billy R. R.
6 months ago
Great prices, fast service, and nice employees.

  vilmar Salinas
2 years ago
I came to buy one tire and they sold me the 4 for a very good price.The worker are nice and fast I will coming back.

  Leonardo Gonzalez
10 months ago
Very por quality work and very bad personal atendence

  Jason Garry
5 months ago
Fast, efficient, and friendly!

  Keevin Watson
7 months ago
Duses helped me out in a clutch

  Leamon Love
a year ago
Great service and decent prices

  milira Patmon
a year ago
Great service!

  Eve L
2 years ago
I bought 4 used tires and for the same price they included an alignment for my SUV. Excellent service and they are very fair in pricing and doing the work.Compre 4 llantas usadas y por el mismo precio me incluyeron alineaci�n a mi SUV. Excelente servicio y son muy justo en los precios y al hacer los trabajos.

  by Kaibil_Sargento xx
2 years ago
Excellent tire services at the best price in the area, I recommend it 100x100to..Excelente servicios llantas al mejor precio de la zona lo recomiendo 100x100to..