Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Robert Hutchins
4 days ago
I apologize for writing a bad review for a service I did not use. I couldn t get past the rude lady on the phone. Cash or check only, no plastic. Why? Her response was, we don t have to, we been doing it this way for 50 years. My thought - Well, I don t have to use your service! When a person is broke down they don t need attitude!!! Maybe AAA will show up sometime today!They didn t, after waiting over 2 hours and still no reply or estimate of a pickup. I called Barrett Towing in Athens. They we re there in 15 minutes.
Christy Smith
2 months ago
Wilson's towing service has always been the best for dependable, on time, care for my vehicle, and treated me like family when I was in a bind. They are the sweetest and most honest people In this type of work!!
M J
4 years ago
I had a very good experience with this towing company. I spoke with Tammy, and she explained everything precisely and was kind, and caring following a wreck.I ve had several bad experiences with other tow companies. This company operates very professionally, has a large, nice facility. They care about the service they are delivering to the clients, and I would absolutely recommend them to others.
Jordan McGee
2 months ago
Prompt, professional, and hard working. Wilson's Towing and Auto Services is the best in the business.
Dr. Chaz Ebert
a year ago
We recently used Wilson's Auto Service to tow my wife's car due to a coolant leak. They were excellent! John showed up within 30 minutes, and was so friendly! Thank you so much...keep up the great work!
Stephanie Irvin
11 months ago
I had my alternator replaced. I never had a problem with my head lights coming on or my driver side window will not let up at all. The lady who answered the phone said there was a problem before they got it and that it was from the alternator going out. Don t take your car there you will have more problems coming out than what you went in with.
B T
5 months ago
James knows his craft and does it well and does it quick. Fast clean-up of debris on roads after wrecks, and vehicles are safely stored until insurance companies or vehicle owners retrieve them. Give him a call if you've been In a wreck or happen to be stuck somewhere! Beware of the bulldog that answers the phones though. Chip on her shoulder, that one.
Carter Jorgensen
10 months ago
was coming back from college on a Saturday and called up one of their guys to tow my van to the local dealership after it completely melted down off the highway. Even gave me a ride to the dealer to wait for my ride. Great auto service company would recommend
Barbara Williams
5 months ago
Awesome service. I have relied on their great service for 15 or more years.
James Beaver
9 months ago
I have always trusted Wilson towing. They are good, honest people. Always kind and professional. I wouldn t use anyone else!
J K
7 months ago
My car overheated last Thursday due to a broken radiator filler neck. Eric was there within minutes to tow my car. He was kind, friendly, and went above and beyond to help me out. Thanks for saving my day, Eric!
Marian Finco
a year ago
I highly recommend Wilson s for towing and truck and car repair.Their small home town friendly atmosphere , friendly staff, excellent mechanics and tow truck drivers ,reasonable prices and prompt service make it a pleasure doing business with this repair shop.Whether you need a tow or a any kind of car/ truck repair. I highly recommend. Wilson s Garage
Kapreka Booker
2 years ago
Mr. James Wilson is very nice and accommodating. He allowed me to come take all of my belongings after my accident. It was a Sunday and the only day I could get a ride there. I was very appreciative.
Robert Thomas
6 months ago
The lady that answers the phones and runs the shop is a jerk. God forbid you ask her a question. Needs to go.
Mackenzie Bramblett
4 years ago
My car had been making a noise, so I took it to Wilson s. They looked at it the same day! And gave me a call telling me they checked EVERYTHING, even put it up in the air to check the brakes and everything under the car. They did not charge me for anything! They are extremely honest and fair. And they are super friendly! I will definitely be using them from now on.
Soul Brother
2 years ago
The owner James is one of the best guys you can ever deal with!! Down side is that by being good at what you do..theres a demand for and there always behind...but they do great work at affordable prices!! James also pulls cars and trucks also semi trucks!!
Kennington Teat
2 years ago
Personally, don't have a problem with James or Eric. James and my father went way back apparently. Never heard a bad thing about them. BUT... and you know what I say about the "BIG BUT" get rid of the troll running the day to day. No telling the amount of business she runs off.
Misty Hunter
2 years ago
I use Wilson's for wrecker service mainly but also have used them for a few auto repairs. The repairs pay takes a little longer then other places but it's cause they are small and only have a few mechanics so you have to wait in until they get to your vehicle.
Meghan Allison
4 years ago
Wow! I called to speak to someone about a vehicle and the lady was so on incredibly rude to me kept cutting me off while I was trying to explain to her what I needed and was so rude like I was the biggest inconvenience for her. This is one of the only telling places around in the Bishop Watkinsville area and if you want good customer service I suggest you find someone in Athens. I ve never been treated so disrespectfully over the phone for something so harmless and easy to find out. Wow! I called to speak to someone about a vehicle and the lady was so on incredibly rude to me kept cutting me off while I was trying to explain to her what I needed and was so rude like I was the biggest inconvenience for her. This is one of the only towing places around in the bishop Watkinsville area and if you want good customer service I suggest you find someone in Athens. I ve never been treated so disrespectfully over the phone for something so harmless and easy to find out. Whoever is Running that place needs to reevaluate who they have answering the phones. I ve never felt so disrespected. She needs a wake up call big time!
Jared York
3 years ago
HONEST! Their driver picked up a car from my neighbors home yesterday and had to use my drive to pick up the car. My yard had been damaged by another driver earlier in the day. Wilson's driver left a note just in case he damaged my yard which he did not do. The other driver just drove off. As a fellow business owner I can only hope my employees are being this honest and giving such good service to the community. - Jared York (JW York Homes)
Mark Davidson
3 years ago
Phenomenal experience! Honest employees and great prices on tires. I will recommend Wilson's with confidence. It's great to find an auto shop that puts the customer first.
dmkim01
5 years ago
2nd time that they saved the day. Thank you Mr Wilson (son) for coming out to tow my son's Ford Mustang. You guys are great. Have a Merry Christmas and best of new year. Danny Kim Hull, GA
Brandy Bishop
4 years ago
They put stop leak into my engine instead of looking for a coolant leak. The problem was a worn out gasket that also allowed the stop leak to mix with my oil and caused my car to need the top half of the engine totally replaced as it turned my oil into thick slime. They didn't even tell ME they had put stop leak in it, they told my ex. The bottom half of the engine is still probably going to fail soon. In short, had I known nothing about cars and ignored the lifters clicking extremely loudly, my engine would have locked up on me since it wasn't getting oil.
Brent Betz
a year ago
Mr. James Wilson was prompt, kind, and understanding when helping my father who needed a tow after his car wouldn't start yesterday.
Shaolin Xiang
7 months ago
Stuff there are really nice and patience. Very good experience there.
Rusty Wilkes
6 months ago
Very efficient and quick to service and reliable!
Zoe Smith
a year ago
Excellent experience! It was done quick, and good customer service.
Mike McCoy
8 months ago
Very good folks! Responsive and resonable.
Rick Dover
9 months ago
They always do a good job!
Laura Ferguson
4 years ago
Horrible experience! Run away from James Wilson at Wilsons auto service. He dented my bumper put in my car on the tow truck.