Tires Plus

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ann Moroneso
a week ago
My son went to get tires replaced. We had to wait for the tires to come in. We were waiting for them, and also had to have the plugs replaced. Waited for 1 1/2 hours. Another 6 customers were there waiting with us also. Tires Plus guy said he would order us a pizza lunch for being so patient for the wait. I thought he was kidding. Well, there he comes in with 2 pizza's, breadsticks, wings, and soda. He's like, okay guys, don't be bashful. Enjoy! These guys are the best, friendly, and explained all services to all the customers. I would definitely recommend them. Thank you so much. 3/29/24.

  jennifer111172
a week ago
The worst customer service. Visited twice, the first time with a rental car (Enterprise sent me there) and they would not do the patch. Second time was also for a patch (tires purchased at Plant City location) and refused to honor the road hazard warranty I purchased. Overall very rude both times. If you re going to be part of a franchise how do you refuse to honor the Tires Plus warranty? Highly recommend Plant City location.

  Sue Amstutz
4 weeks ago
The Service was quick, and the people have always been extremely friendly and polite. I was quoted the price "out the door" before I brought in the vehicle and that price never changed. No unexpected "surprises" with my Service. I will return for future needs.

  Sherry Ulrich
a month ago
I had 4 new tires put on here. I had a 1:00 appointment & was done at 3:15. The service was good & price was fair. It was busy for a Sunday.

  Marcia Coda
a month ago
My husband took our car in for an oil change and to inspect the shocks and brakes. They called us and said the shocks needed to be replaced because they were leaking. They sent pics via messages but couldn't really see anything. My husband said he would come by and talk about it. After arriving, they charged him $125.00--Oil change was $80 plus tax and charged the rest for the inspection! Who charges to look at the brakes? When my husband questioned it, they had nothing to say.Thought it was kind of strange. Will not go back there.

  curtis connell
3 months ago
I've used them many times over the years. I've recommended family there. I think I just had a bad experience but will definitely do more research before going back.I dropped my car off Sunday at 12:30 told man behind counter oil change and rotate. My normal here.Got called around 4 pm Sunday says it's done great. I picked up at 4:30 the bill was over $70.. for a oil change and rotate... OK my fault for not asking when I dropped off.I walked around I can't tell they rotated my tires they are dusty and no signs of hand prints and no signs of tooling on my lug nuts... but he said they did it and I can't prove it.My biggest issue tire light was on when I arrived and on when I left. I went to WaWa on my way home 22psi 25psi 27psi 25psi. They never put air in my tires. I put them at 32 and the light is off.If they don't do the simple things did they even do what I paid for? In my opinion over paid for.Vehicle is a 2015 Ford Focus not synthetic oil.

  Angel Jose (Celestine Audio Works)
3 days ago
The place is older and more quaint than most tire places. The team is straightforward and do the jobs as efficiently as possible.

  Joseph S. Bilella
6 months ago
I made an appointment in person on Tuesday.. the tires for my car were not in stock... associate said come back on Thursday at 10 am. I went back Thursday and was told I would have to purchase the most expensive tires because the tires I ordered were not in stock...I told associate I had been in on Tuesday and ordered the size I needed... associate told me they were not ordered... needless to say I was disappointed. I went to tire kingdom and they were done in 2 hours. Tires plus wasted 3 days playing games

  Julie Garcia
2 weeks ago
This store is great at selling you tires but when it comes to honoring the road hazard warranty they usually will not. They just about always find an excuse not to repair the tire.

  Adeyi Hollie
5 months ago
This is the best location to do your oil change and Joey and Joe are so nice and welcoming. I do appreciate them. They were patient and understanding.thank you guys so much

  Joel Reeves
a month ago
They have always been fast and friendly and have never had any issues with the service at all.

  Yandry Lopez
a month ago
Had 2nails on diff tires staff was super friendly and fast! Assisted me with no appointment for the patches!

  Michael Zev
7 months ago
I was told by a tow truck driver that had just given my truck a jump that I needed an alternator, and I was too far from my home area to find someone local, so I went a block from my office to Tires Plus. First of all, they bought the alternator from Advance Auto up the block for $350 but charged me $500 then they charged me an additional $150 for labor and $50 for tax so the whole thing was $700. After replacing the alternator, they charged the battery for more than 30 minutes than told me the battery was bad. So, I drove it to Advance Auto, and they replaced my battery for free because it was less than a year old. But then the truck still wouldn't start, and they told me it needed a starter. So why didn't Tires Plus check this when it wouldn't start after installing the alternator? They could have checked it out and overcharged me for that too and then I wouldn't have needed to be towed home late on a Friday night. Plus, when I was paying for it, they tried to get me to sign up for their credit card. I said no thank you but then he tried over and over and over to get me to do it. Hey man, no means no always!!! Do yourself a favor. DON'T GO HERE. Call Morales Automotive Services instead and he will come to you. Even on a Friday night.

  Ibrahim Zaitoun
3 months ago
Very slow, even with an appointment, not happy with the way they talk to customers.I have been here since 10 am and now it s more than 4 hours, the worst place ever Josie at the front desk said it takes two hours .What a waste of time

  Bob Sell
5 months ago
Had an appointment 5 days in advance for 8 am . 3 hours to change 3 tires. I ordered three tires because I bought a new tire three months ago the rest were 3 years old . They asked which three to change?!? WowService: TiresService: Tires

  Dannielle Roberts
a month ago
I have always gotten excellent service from Adam and his crew.

  Mckenzie Beck
7 months ago
Adam was extremely helpful when it came to ensuring my dad of prices, arranging payment before I arrived, and me being taken care of. All staff was very friendly and attentive to what I needed done and got it done within a timely manner. Adam was the BEST!Services: Tires, Oil changeServices: Tires, Oil change

  Gayle Addis
2 months ago
Owner on his cellphone with his Girlfriend. Took them an hour and 1/2 for a basic oil change, even with 2 other employees on their cell phones talking smack to each other. WON'T be back!

  John Ryckman
3 months ago
Excellent customer service provided by Adams Torres makes it easy to make this your go to repair store.

  Gene Bennett
2 months ago
Went in to get a patch put on my tire reasonable prices the guys at the counter were great

  Alan Vaccaro
7 months ago
Higher prices than the phone quote. Told me I needed rack and pinion steering box and lines were leaking and were dry and untouched when I checked them there. Vehicle has 55k miles. Tires were only dry rotted.

  John Mounsey
5 years ago
It was a great experience all the staff was great people they took care of my needs and they got it done in record time looks good now doesn't it everyone have a blessed day thank you Tires Plus I'll be back to see you again

  JordanM Force
a month ago
Adam best man with the best service ever great service 5 star

  T Robby
2 months ago
I wrote a bad review 3 years ago after an experience here. I walked in today 1/13/24 and not only did Adames the manager recognize me but questioned my review. We talked and everything is reconciled. He made everything right and we hugged it out to seal the forgiveness. As someone who worked and managed in retail for 30 plus years that impressed me!

  Teya Smith
4 months ago
I chose my appointment date and time online and was taken care of on time and the service was fast and friendly.

  Erin pesavento
a month ago
Excellent help best I have seen for a long time. THANKS.

  mike dukes
a year ago
Adam is a pretty decent manager took my car there for a new radiator and the car is still running hot and they can't figure out what's going on so I took the car to another mechanic. My only issue is after 3 or 4 days of waiting we had to call up there to find out what's going on. But other than that all is good

  David Reynolds
a year ago
I was having issue with my tire pressure sensor. They came out with a small hand held device, recalibrated them in seconds and didn't charge me a thing. They just earned my business from here on out! Excellent service!

  Joseph Lindsey
8 months ago
Absolutely horrible just a bunch of crooks... Car went in for repairs and the same problem keeps happening... Twice now said they fixed it and no more that 8 hours later the same thing happened...Don't go here the place is horribleServices: Electrical, Engine repairServices: Electrical, Engine repair

  SnoFlo Wit da Flo Snomonke
8 months ago
They do a awesome job taking care of my ol Buick. they are a bunch of nice guys. The go above and beyond to help me. They have that family atmosphere. Just a bunch of awesome guys