O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Az Remodel
a month ago
Very good group of people working here, Gil was very helpful. Along with many others that I would like to recognize, but I didn't catch their names.Thank you!

  Alexis
3 months ago
It was raining outside and I came in the store to get some wiper blades. Harvey was helpful in identifying the right blades and even came outside to install them. Astounding customer service!

  Robert S
a month ago
Super helpful guys. Really appreciate Gil, great customer service!

  Steve Hunt
2 months ago
Great parts, the people behind the counter are very Knowledgeable and take very good care of me

  Michelle Glover
7 months ago
I was a customer at O Reilly Auto Parts In Yulee FloridaA guy name Christopher greeted me with great jester and ready to help. Christopher help me pick out the best windshield wipers for my vehicle and put them on for me with no hesitation. I learned how to put windshield wipers on for myself just in case next time I have to do it myself. Great learning experience from Christopher and customer service .

  Connor Kreger
7 months ago
My fianc�e s car battery was starting to go and we took it to O Reily in Yulee to have it checked. Harvey helped us out, he sold us the new battery and even changed them for us, and did a better job than I would have done. Thanks Harvey

  Trisha Devito
a year ago
My husband went in today about a part. Tina the associate went above and beyond to help him with his needs. He was so appreciative the first thing he said to me was to write a good review. Well done Tina.

  John App
6 months ago
I didn't get the name of the older gentleman that was working there this morning but he was very kind, fast, and helpful on finding the right part. Thank you sir

  Derek Baker
11 months ago
I needed to install some wheel studs on a ram 2500 and the ol' "hit it with a punch" method didn't work and using the original lugnuts to cinch them down wasn't going to happen without messing up the tapered edge on the lug nuts, Lisle makes a tools for this but it doesn't come as a rental option and the purchase price was $40+. I couldn't justify spending that much money to finish a brake job, so I spoke to Chris and we came up with a part number for a lugnut that wasn't tapered and had a built in washer which is essentially the same as the wheel stud installer tool but at a fraction of the cost. $4.49/each, we bought to just for good measure and I used them 180� apart for each stud and they tightened right up. I pick O'Reilly's over those "advanced" guys any day of the week.

  Dwayne Gray
5 months ago
Busy place. Variety of stock is great. Customer experience adequate.

  Stephen Davis
a year ago
I walked in the front door with a spark plug in my hand and walked around the store for about 5 minutes looking. There were two women at the front counter who immediately helped the person that came in behind me and as I walked out the front door then one of them finally asked if I needed help. Zero customer service and they don't make you feel welcome at their store. So I went Ace hardware behind them instead and found it.

  Jennifer Marlatt
2 years ago
I tell you what! This store has am extremely valuable employee named Brenden. I got a nail in my tire yesterday which has caused me to have a flat tire. I have been pumping the tire up with a portable air compressor every time I get in it. I took it to the tire shop this morning, and of course they told me I needed two new tires, and they refused to do any work because the tires were in bad shape. I can't afford new tires at the moment so as a temporary fix I decided to ride up to O'Reilly's on my lunch break. I was expecting to buy some fix-a-flat and hoped that somebody would be able to help me. Brenden, on the other hand, suggested buying the plug device to take he nail out then plug it up. Not only did he just recommend this solution, he even did it for me!! I am extremely grateful that a wonderful employee like him took the time to help me out today. It really meant a lot!!!

  Jessica Anderson
2 years ago
ABOVE AND BEYOND CUSTOMER SERVICE!!! I needed a wiper blade and my car has an arm that is very hard to buy for. A sales person at a different parts store nearby broke my blade while trying to figure out what part I needed (while also mansplaining to me the entire time). When I got to this O'Reilly store all three people working AND one of their customers helped figure out a fix for the unavailable part and got me back on the road. They were all super helpful and friendly and determined to figure out the puzzle that is my MINI. We ended up using an unconventional solution to my problem that is temporary but, it was perfect to get me back to Atlanta in the rain. SO GRATEFUL that I pulled in to this store.

  Ernest Samson Official
3 years ago
Tina she is outstanding customer support , help I have ever encountered, I needed a marine battery , I called she found the product , she confirmed she had it , I arrived , she measured my old battery, matched my old with the new , brought it to me . Tina you ROCK we need more hardworking customer oriented Tina s like you ... Be Blessed

  J&A Bounce Houses
a year ago
Love the Staff, Treat you like family. Kara is the absolute best, so is brittany, and tina, All the staff are great. clean organized store.

  Jacqueline Naumann
a year ago
Couldn t find what I was lookin for online. I called the local store here in Yulee and the guy on the phone was very helpful an knowledge about possible options. Unfortunately doesn t carry what I needed but great service and willing to assist!

  Aaron Gershowitz
2 years ago
Had an electrical issue while driving. Stopped in to ask for help and was immediately rebuffed with "Well what do you want me to do about it?" If you had a car issue this is not the place to seek help. Tire Outlet across the street was significantly more helpful.

  Patrick Mahoney
11 months ago
They had experienced counter people. I got the right part the first time. And the price was right

  Jayne Noto
a year ago
Christopher made my day. Great customer service! Appreciate his knowledgeable help.

  T. SHARI PHILMAN
a year ago
Great conviensnt location had what I was looking for at reasonable price workers were nice

  Keith Ceragioli
3 years ago
Kara provided top notch service and was very knowledgeable. She went above and beyond to make sure my experience was one of the best.

  speerfissure
3 years ago
Poor customer service. Employees would rather go "out back" than help the only customer in the store for 10 minutes. Guess I'll buy the stuff I needed from Amazon. Cheaper anyway.

  Ruth Neal
2 years ago
Well they are consistent in always giving me the wrong part! The store is bright and appears clean..

  Jeff Lloyd
4 years ago
Ordered 2 manuals from them to be delivered to store was told to wait till called or email when ready to be picked up never got called no email it was not till I went to store to see what was going on that I found out they where there not cool very bad total fail on their part

  carey copeland
4 years ago
We have an o'Reilly in Yulee. I like o'Reilly because you can find odd or rarely used parts that it seems like you always need when you least expect it.

  Chester Decowski
a year ago
Always great service. Knowledgeable staff good prices

  Ben Hopkins
2 years ago
Helped me find the right sparkplugs and socket for my motorcycle. Staff was very helpful.

  Salty Hammer
a year ago
Always get what I need. The staff is friendly and Kai is my go to guy for parts.

  Harry Potter
2 years ago
Nice people, called ahead and they had my part waiting on me.

  Callit Likeiseeit
2 years ago
Kara is super smart with all of your parts and accessories needs.