Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Anthony Ortiz
2 weeks ago
Usually go to O Reillys auto parts and I should have. Showed up on April 3 at 730am and was the only customer in there. No one greeted me, everyone was cranky, stood in line for 5 minutes and then heard the question what do you need? If you don t want to work there and be helpful then leave!Won t be back.

  Michael Wooden
4 months ago
Advance Auto Parts, folks, it's the go-to place for car enthusiasts. I've shopped there, and let me tell you, they've got everything for your vehicle. Parts, accessories, you name it. It's like a paradise for anyone who loves their car. The staff, knowledgeable and helpful real experts. When you want top-quality automotive supplies, Advance Auto Parts is the winner. It's a tremendous experience, believe me!

  Nicky Poteet
2 months ago
Thank you Kristy! You definitely went above and beyond for us today AND at warp speed!2002 Silverado - starter

  Chris Riedel
a year ago
I have been to this auto parts store several times. I had been going to this store solely because its the closest auto parts store to me. Today I stopped in because I believe my battery to be bad. When I pull up the only customer is pulling away. Times are hard for everyone especially businesses. As such, one would expect the employees to be eager to make a sale. I walk in the front door expecting to buy a battery, which can sometimes cost upwards of $250. When I approach the counter I see 3 employees. I wait patiently while they finish their conversation. I then then ask if they test batteries. I am told they do when they have enough employees. Theres a long hesitant pause by the employee as I stand there expecting a satisfactory answer. A yes we can test your battery or no we can t would have sufficed. Finally, realizing I am waiting for a real answer, the employee hesitantly me asks what makes me think its my battery. I explain there is a power fluctuation in the electrical flow which is indicated by my headlights and interior lights ALL fluctuating until i drive the car for a couple minutes at which point the electrical flow levels off and is normal. I also explain one of the caps on my battery is leaking acid. The employee then says nothing just stands there. After the uncomfortable non-responsiveness of this employee I say I guess I will come back when you have enough help. Which is me saying, with respect, I will never come here again. I then walk out the door. This employee doesn t have to worry about having to test a battery in order to sell one to me ever again. I have permanently relieved her of that challenge. Someone needs to explain to said employee how customer service and sales work. I gave 3 stars instead of 2 because the rest of my experiences have been me walking in, grabbing something off the shelf I came for, purchasing, and going on my way. Hard to have a bad experience in such cases (unless they don t have what you need.).

  Venom
8 months ago
Customer service here was friendly, I researched some parts picked a few things off the shelves and was on my way.

  Randall Patrick
6 years ago
Wish I remembered the guys name but he was super nice and very helpful. The computer had told him the part I needed was in stock but after I paid, it wasn t. But he promptly called the Val-p store (I was in Niceville location), which had them in stock, and I was able to run pick them up quickly and without any trouble. It was greatly appreciated.... I ll be coming back for my future auto parts.... thank u!

  Joanne nichols
5 years ago
These people are fantastic at knowing what you need, as well as, what you will probably need while doing the job. Extremely knowledgeable and the prices are right. They are also decent people but for the information and the price- I'd probably put up with rudeness. Lol. Really, the best or I would not go.

  Ricci Jones
5 years ago
The store in Ft Walton on racetrack is wonderful. The staff there really helped me with getting some odd parts I needed for my bus. Very helpful and great prices.

  Catriese Johnson
5 years ago
Amazing Service! My car needed oil and they were happy to help me right on my way. It was badly in need of oil. I'll remember that level of customer service for a long time! Thank you guys,

  Queen Alice
3 years ago
Had an issue with the CV joint of our Jeep. Not only was the staff extremely helpful and friendly, but they actually sent us home with the right part and showed us how to remove it properly.

  david lewis
4 years ago
Great customer service . Got my parts the same. Day I ordered them. Can't beat advance auto!

  Jesus Estrada
2 years ago
Bad service, I needed a battery. I walk in and the guy looks at me and goes to the back. Then I'm just standing there waiting for help. If you want to be lazy and not help people just don't come to work.

  Ryan Miller
3 years ago
The customer service at this location was beyond excellent! Helped me out tremendously.

  Randy F
a year ago
Great staff, helps find what you need. Thanks guys

  JC Baltz Wildblueyonder
5 years ago
Great staff, helped me find correct part first time, No second trip, Thanks!

  Denise Cornella
2 years ago
I bought a driver side windshield wiper and they installed it. Sweet!!

  Matthew Elliott
6 years ago
Great place for any of your auto needs! Best people in the industry!!! Feels like home!

  Michael Breeding
5 years ago
Always have items I need. I do shop online and ship to store. Never any problems

  Blake Lundstrom
6 years ago
Always great customer service if not the best price.

  Paris Dorion
2 years ago
Decent people mostly has what I need and decent prices.

  Robert Hinojosa
5 years ago
Looking for door support, did not have. Usually very helpful and wide assortment of parrs.

  Calvin Buell
4 years ago
Very helpful and has great customer service.

  Iron Eight
5 years ago
Excellent people, and parts, still miss the old car quest though.

  Randy Hicks
3 years ago
Very good they have what I wanted and helpful

  Splinter 34
5 years ago
So much better than AutoZone, staff is very knowledgeable.

  Gary Vincent
4 years ago
Experienced staff, friendly atmosphere. My kind of place.

  Rachel
5 years ago
Thank you Gary for your help. Very knowledgeable helpful and professional.

  Karen Cooper
6 years ago
Excellent help. Always can find what we need.

  Joni Glover
2 years ago
Always happy and get you what you need.

  jason Allen
6 years ago
Freindly staff, seams like a nice store.