Guy's Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  OU812 Boon-dang
3 months ago
I have a Bi-polar 2007' Dodge 4x4 with a 9in lift and 37's that went in there for mental therapy and came out with a new computer and tuned ...Very happy legit place..

  Ashley Planz
a year ago
Beware, do NOT under any circumstance bring a Mini Cooper(or other vehicles) to this shop. After $3k in repairs, less than a week later my engine nearly caught fire by reaching almost 300 degrees because of negligent work. This could have caused me serious harm. I had to have my vehicle towed, I now have no vehicle whatsoever, and am forced to endure even more financial strain in an attempt to purchase a new car. Not to mention, they quoted me $600 for parts that I found for $160 online no problem. Such a scam and now I m completely screwed. I regret choosing this shop immensely, and should have listened to the reviews warning about obscene pricing.

  Connie Perez
a year ago
I had the best experience coming here. They are very honest and fair. I took my moms truck in on Friday and they had it repaired before the end of the day. I finally feel safe and secure driving it. It feels amazing. I recommend them to everyone I know.Services: General repairs & maintenance, Auto maintenanceServices: General repairs & maintenance, Auto maintenance

  Taranee Jiles
a year ago
Guy automotive is one of the best there is. Fair honest and excellent work. I took a star off for Alex,who answers the phone for guy in the Hillsborough Ave office. He never forwarded the message back to him , just trying to rush me off the phone. Hence I had the service done somewhere else. So Guy lost business, because of Alex. It's like you go to a great Dr.,but their front office staff is terrible. It takes away from the Dr.

  Christianna Ing
6 years ago
Highly recommend! I went to a mechanic and they estimated me for around $400, I don't even think they listened to me when I told them my problem. Went to Guy's and Danny knew what the other mechanic shop said I needed fixed wouldn't cause the problems I had. All together the diagnosis, parts, and labor cost around $200 so I saved money and got my problem fixed. My car is running great, lifetime customer now. Call and Danny will take great care of you!

  Joshua Zagarena
4 years ago
I was referred to Guy's by a colleague and I couldn't be more thankful.I was quoted $1,000 more for work that Guy eventually determined I didn't need but did need other services done.Guy even ran into some issues towards the end of my fix and stayed late on a Friday when most guys would have told me to come back on Monday.My car is running great and I saved money. I happily recommend their customer service, pricing, and speed of repair to anyone in need.

  Travolie Ravioli
6 years ago
I told them I thought my car needed wheel bearings. They drove the car and said yes your correct. They changed both front wheel bearings and the problem wasn't fixed. The front desk person said I need new tires and that's the cause for the sound and vibration while driving. My tires are less than 2 years old and in excellent condition. Do not go to this place! They just want to make money. Look at their parking lot. They have over 10 vehicles with no plates. It's sketchy and not a business that I would recommend to anyone.After posting a review I received a phone call and a partial refund which I greatly appreciated. That act of kindness prompted me to change my rating from 1 star to 4 stars.

  lennon grimm
9 years ago
I've been there twice. The first time was because my steering pressure dropped. They pretty much knew instantly that I was just low on steering fluid and filled it up for free. Literally didn't charge me for anything. Months later and that's still working great.Second time, my brake pressure dropped rapidly. They found the leak in about 10 seconds and fixed both sides.Both times were a great experience. Honest, quick, and straightforward.

  Allizae D
a year ago
I called this establishment and gave them the make/model of my car. I asked them for a estimate on how much to change a brake light bulb and mentioned I already bought the bulb just needed them to put it in for me and the man that I spoke to on the phone told me $90-$100 not including the service fee to change a bulb! So I called Fix to go auto care center who literally change the bulb for $10 in less than 5minutes. This place is doing some serious scamming. I wondered would he have told a male the same thing.

  Jessica Cuzzi
7 years ago
If you are looking for a great service at a great price go to guys automotive. Dan is the man who runs the shop and he has been a good friend of mine for about 10 years. He truly is a great person. He goes above and beyond to please his customers. He will not allow you to drive your car away from the shop without fixing your problems. He does things that the dealerships at a much more reasonable price. He is incredibly smart and a master at his work. The mechanics are impeccable and Dan works with them to make sure everything is done properly and with the best quality. Is also a very funny man and will make you laugh which is a great thing to experience when you're having car problems.

  Amanda Arismendez
7 years ago
the Honda dealership told me I would need to replace the transmission on my CR-V at a cost of $4,500 so I went to Guy's for a second opinion and I'm SO glad I did. After their thorough inspection, the transmission was fine but they found other issues like the CV joints, brakes, oil leak, on-board computer update, AC compressor, etc... Dan Pena worked relentlessly w/ my warranty company to keep my cost as low as possible and I ended up at only $700 out of pocket w/ a one year warranty on their work. Really glad I found a trustworthy mechanic.

  Mikayla W.
7 years ago
Super sweet and made the experience great! Funny but realistic about what's wrong with your car. My Jeep Grand Cherokee limited edition hadn't been blowing AC and turn signals for a month. Fixed what my old mechanic couldn't do in less than a day!! And didn't charge me an arms and a leg for it. If you're looking for quality service and quality people, come here!

  Kimberly Sams
6 years ago
I came to Guy's Automotive and was given the best service, they explained what the issue was with my vehicle, gave me the best price & were absolute professionals! Dan is awesome...I won't take my care anywhere else! I was told at a Nissan dealer that my vehicle would cost over $3000 to fix brought it here it was less than half that! I found a new mechanic! Thank you Dan!

  Damian Brown
5 years ago
seemed knowledgeable in the beginning but Once we received our E250 van back it had issues from the start . originally went in because the transmission was slipping. we were told it needed a rebuild and to replace the external cooler, so we agreed to have a complete rebuild and the cooler replaced . when we received it back it was shifting hard and seemed to take longer than normal to go in to drive we were told that was normal because it now had heavy duty clutches in the trans well over the course of the next few months it progressively seemed to get worse until it wouldn't go in gear at all. we were then told that our warranty was almost up (1 YEAR) and the issue we were having was not covered by that warranty . now that the van has been sitting for months till we could afford to have it rebuilt again we took it to another local company and the owner who has been in business for 25 years has told us he firmly believes they never replaced half of the parts nor did they clean the original cooler lines which were also not replacedThis is a prime example why i don't normally take vehicles to anyone other than the dealership we will not be going back.

  Julie K.
7 years ago
Boy do I love this place! I was told by my Ford Dealership that I needed a new A/C evaporator at a cost of $2,000 and 2-3 days labor! I called Guy's and was quoted same day service for less than half the price. (If this doesn't tell you what a rip off dealerships can be!) Here's the kicker - when Guy's got my car, they informed me that I had ZERO evaporator problems and that my issues where with excessive pressure and a semi-broken fan. They found this AFTER I told them I "didn't need" diagnostics done.Imagine if I had spent $2,000 and never had the real problem fixed. The best part of Guy's is the customer service. They texted me a week later to make sure all was still running well. Very thankful for their work.

  Brett Wright
7 years ago
Guy's is an excellent automotive shop. They are fair and do excellent work. I recently had some issues with my suspension and they worked with me to get the work done at a fair price. I highly recommend them if you live in the Tampa area.

  Peyton Felts
2 years ago
After charging me 1300 for what I was told was a repaired vehicle I was almost killed on i275 due to the vehicle stopping in the interstate nearly causing a crash with a semi truck. This shop could have killed me. They refuse to supply a rental after my truck died again and state that they got the car to turn on and drive so it s not their fault. I have to miss thanksgiving with my family this year because of them. Never take your vehicle there. They are liars and crooks.Services: Electrical repair, Engine repair

  Keniece
5 years ago
My experience at Guys Automotive was excellent! They were professional, honest and made sure to give me the best price. Unlike previous machanic shops I ve visited, they did not try to fast talk me or assume I did not know my car because I am a women. The facility is clean, plus great customer service which I am big on.I highly recommend this machanic shop if you want the best experience for your vehicle services. With their knowledge and experience my issue was fixed in reasonable time for a great price!

  Jonathan Nock
8 years ago
Dan is awesome. My 2009 Mercury Sable broke down in front of his shop and he was kind enough to fill me in on the details of what went wrong. In my case, my engine was full of coolant and I had blown a gasket and needed to replace the motor. They did the work for me extremely quick (less than a week), at a great price, and was up front and very informative about everything. I would highly recommend Guys Automotive as the shop to take care of all your car repair needs. I now know who to call if I have problems in the future with any of my vehicles. Thanks Dan!

  Javier
7 years ago
The service was excellent and they worked with me on the price since I had multiple issues. I was sent pictures and videos of the issue as well and a full explanation on the recommended repair. I recommend them for your vehicle if you need to find a good honest mechanic.

  Eric Rene Ramos
a year ago
They fixed a broken bolt for me never talked about prices after fixed they overcharged me which was almost 300 dollars and i paid them one of my new installed parts which I m the only one who works on my car well if was damaged coming to a conclusion they damaged that part I wouldn t recommend coming to these rats

  J B
6 years ago
I went into the W Hillsborough location yesterday for a quick inspection to see what the problem was and to then have it worked on. Ended up not paying a dime. We located the issue being that the coils were on the wrong spark plug & together we fixed the issue. Now my mustang is running on all 8 cylinders. The guy I tried to offer to pay something but he asked if I could just leave a review for his good work. Me & my girl are very thankful. I am returning to this location to get a new drivetrain carrier bearing put in soon.

  Sharina V. Jones
7 years ago
We had a 2008 SMART ForTwo. We had owned it for less than a year when we started experiencing a loss of power. We took it to the Benz dealership and were told that two of our three cylinder heads were cracked. It was going to cost us $6800 to repair it.Needless to say we were unhappy. The car was only worth $3000 and we still owned quite a bit on the car. We called around but most other dealerships in the area wouldn't even look at a SMART car.Guy's was a godsend. Not only did they look at our car, they determined that it was the actuator, and not the cylinder heads. $500 later, and the car was running like a dream. We've been going to guy's ever since!

  Carl Ostic
5 years ago
Great shop! Zack there did a great job getting some suspension issues fixed on my 4runner. He kept me notified of any changes and got the job done quick, even though it was quite a large job. Thanks to zack and the crew there for a great effort.

  Michael Bohling
7 years ago
I am new to Tampa, and needed my front brake pads and rotors replaced. The first garage I visited quoted me at almost $600, a figure I (with limited auto knowledge) knew was overtly costly. I found Guy's and made a call. The GM, Dan - despite being extremely busy - replaced my brakes for half the price I was initially quoted, and had the car available before my work day concluded. Highly recommend!

  S Polif
6 years ago
These guys are the best.....They understand cars and deliver outstanding service at a great price. They care for my 1995 Cutlass Supreme convertible and a 2001 Jaguar XK8 and both run like new! I would trust them to handle any make, model and year.

  Mirna Irizarry
11 months ago
The tall guy in the back smelled of beer. I would never trust someone that is intoxicated to work on my vehicle. Very unprofessional and dangerous is you ask me.

  C JPV
5 years ago
Originally I really liked this shop they seemed like an all around good shop and they did good work for many jobs that i've had done with them. Unfortunately after the most recent experience with these guys I must say that they have been very unprofessional and underhanded. I brought my car in for a transmission rebuild because i was getting a P1716 code on my infiniti g35 that required the valve body to be replaced along with the rest of the transmission due to the damage. My car has been running well but started to slip again after 6 months or so and when i first brought it in I was told it was running fine. I then get the same P1716 code that caused the rebuild in the first place and was told that they didn't have any record of doing the valve body on my car and that they only did a full transmission rebuild and my warranty only covered the transmission. They are denying that they did the work even though I have record that this was done(My car also wouldn't be running if it wasn't done seeing as how that's why the rebuild was done the first time.) They have been very underhanded with handling this warranty because the person running the shop that handled my car at the time is no longer their and their only explanation is "he kept bad records and we have no record of what was done/ put into your car". Not only that they gave me two different invoices at the time and only have record of one that has virtually nothing written on it. Their best remedy was to wave labor and make me eat an $800 valve body repair cost even though i paid for the full rebuild with a warranty. Their are plenty other shops that not only do good work but uphold their warranties. Stay away from these guys ive spent thousands of dollars at their shop in big jobs just to be screwed over in the end with a warranty issue on their side.

  Jill B
7 years ago
Recently visited Guy's Automotive for a second time after having a great first service, and this second visit has moved me to write a RAVE review. Make sure you talk to Dan, who runs the shop. He is always accurate in his diagnoses, and recommends the best course of action to save your car and your wallet. I'm so happy to have found honest and knowledgeable people like Dan and his crew at Guy's Automotive.

  Louise Ann
8 years ago
There isn t a finer garage around and that is why I drive a distance to take my car to Guy s on Hillsborough. These people are master technicians. Orlando and Antonio are super skilled at their work. Dan at the controls is like a magician! And what hair! There is a good atmosphere in here and now even a towel in the bathroom! I would never hesitate to send someone to Guy s on Hillsborough. Dan will take care of you and keep your price reasonable, often with ingenious alternative measures. He is quite adept at getting goods from junkyards and other recycled places too. I needed to come back one night for reassurance about something and they did not turn me away. Good folks in here. They are bi-lingual too. You can count on Guy s! Remember to turn at Rosemont.