Accessibility
- Wheelchair accessible parking lot
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jay Kollar
2 years ago
Awesome!! Cannot recommend Bryan and his team enough. Made it super easy and super accommodating for someone who works 60 hours a week right now like I do. Also huge shoutout and thank you to him because they also did a little lovin on my car and I got it back better off than I left it with them. Cannot recommend enough if you want great service and awesome people working on your vehicle.Service: Auto windshield replacement
D.R Adams
2 years ago
HOW DARE THEY?!I mean honestly, providing me with outstanding customer service! How is that possible?Well, let's start with Bryan, the ring leader of this unimaginably fantastic experience. Bryan is friendly, informative, and professional. I took his business info at the car wash and said once I'm ready, I'll call. He was not pushy at all, very patient and I really appreciate that 2 months later I met Caroline at the car wash. Caroline is a true lady with great energy, lovely demeanor and face. Caroline completed all the hard work! All I had to do was remember my insurance company and my driver's license But the last part of this 5 star experience was... GARY! Did you know He dared to show up ON TIME and complete the job in a timely manner with a quality windshield?! Gary is detailed oriented , brilliant, and funny! He really went above his duties to help me beyond just the windshield.I bet, the ENTIRE team is all about putting the clients first! Imagine all of this excellence, over a broken windshield.I'm grateful to you all
Andrew Davis
a year ago
Mr. Rinaldo was FANTASTIC. He was extremely knowledgeable, friendly, and professional. I had a crack in my windshield from a rock that kicked up from a truck and needed it fixed quickly, he was able to come out the next day and have very competitive pricing. He provided me with advice on how to proceed based on the crack. I highly recommend this company for anyone who needs repair work done.Service: Auto windshield repair
Sherr� Gladney
2 years ago
I am so impressed with this company, from the scheduling of the appointment to the arrival and finish of the work the customer service was off the charts. I initially spoke with Bryan when making my appointment and, just from his level of knowledge about what type of windshield I needed and overall great customer service I was already sold. But this company took it to another level by sending literally the A-Team. Both the technicians and the calibrators arrived at the appointment, my windshield was removed debris cleaned away and windshield replaced within The time frame they promised. I will definitely refer this company to all of my friends. And just when I thought the customer service couldn t get any better, I received a follow up call from Bryan. It s refreshing to know that there are still companies that go the extra mile for their customers.Service: Auto windshield replacement
Debbie Manthey
2 years ago
Very professional and polite! They arrived ahead of schedule and finished with beautiful results. If I ever need another glass product replaced I will definitely call Brian again. Highly recommend these guys to anyone who wants great service and knows their business. Easy process, knowledgeable professional who knows Florida insurance laws! Thank you Brian and crew job well done.Service: Auto windshield replacement
Yaritza Garcia
2 years ago
Bryan was very professional when I met him. He explained everything they do with details and helped me get through my insurance to get my claim and get me right away to fix my windshield.. Jeremy was the technician and he was awesome. He was very fast, professional and the work was amazing. Thank you for the amazing job!Service: Auto windshield repairService: Auto windshield repair
Kellie L
2 years ago
I have never personally experienced a cracked windshield and had no idea what to do or where to start! A friend of mine had recently gone through this and she recommended me here. Bryan assisted and guided me throughout the filing of the claim and was just absolutely stellar all around. He made it a very quick and easy process, which was much appreciated. Matt did the replacement which was quick and efficient, and he arrived when scheduled, which was also much appreciated because I value my time. Not that I want to experience any future windshield cracks or damage, but if I do, I ll definitely be going with them again. I m very pleased!Service: Auto windshield replacement
Deanna Socall
a year ago
Bryan is the best! I was visiting from Ga when I noticed a crack in my windshield on Tues,by Wednesday it had gotten bigger. I called one company and they couldn't come out till Monday afternoon and I was leaving Monday morning. I found FMG through Google and I am so glad I did! Not only did Bryan have a technician out on Friday,he explained the whole process to me and helped me with my insurance company. Customer service is out standing! Jeromy,the technician,was very professional,friendly and on time.Services: Installation, Auto windshield replacement
K S
2 years ago
I called several auto glass repair companies and got a lot of excuses. I had an emergency necessity to depart quickly for business reasons. I called FMG and spoke with Bryan, informed him of the situation and my time line. He answered all questions promptly, accurately and professionally. He was out at my home within the hour and finished well ahead of my deadline. He and his team treated me like family from the very start. I couldn't have imagined service, professionalism and quality of work could be so excellent, but Bryan and team showed me how great service can be and should be! If you have any auto glass repair needs, I couldn't recommend a better company! Thank you so much Bryan! You guys are truly the best of the best I've ever had the pleasure and privilege to work with! I'll be referring all friends and family to you from this point forward! Thanks again guys! You rock!Services: Auto side view mirror repair, Installation, Auto windshield replacement
Kaylee Hlavacek
3 years ago
Bryan and Fabian are both amazing!! Super professional, friendly and prompt. My windshield had a crack in it and Bryan coordinated everything with my insurance the same day. There was also an issue with my rear view mirror attachment a month after my new windshield was installed and Fabian came out and fixed it immediately. Definitely recommend using them for any windshield needs!!Service: Auto windshield repair
ewelinadudek
a year ago
Bryan was extremely polite and courteous when informing me that he could fix my windshield through my insurance company with zero out of pocket. His services were quick, professional and courteous. I wish more Bryan s were around in other companies!!! 10 stars!!!Service: Auto windshield leak repairService: Auto windshield leak repair
Scott Bookspan
3 years ago
Called Bryan to see about replacing my windshield. He was very professional extremely courteous and handled everything over the phone. Bryan contacted my insurance company and processed the claim for me. Next day Brett came to my place of business to install the new windshield. The replacement was exactly the same as the original in every way. Brett was awesome fast clean and experienced. Thanks for great serviceService: Auto windshield replacement
Dustin Myers
3 years ago
The guys came out to fix my windshield this morning and did a great job! They arrived on time, were very polite and made sure to inform me of aftercare steps upon completion. Setting up an appointment with Bryan was quick and easy. Thanks for doing a great job on my truck!Service: Auto windshield replacementService: Auto windshield replacement
Patrick Patterson
a year ago
Can't thank these folks enough. Was visiting from PA and had a problem the day before I had to drive home. Not a complicated problem but very time sensitive due to my schedule. Bryan really took the situation by the Horns and walked me through everything ensuring that I could meet up with a tech and take care of business. What started out as a real scramble for me ended up with a smooth and efficient experience thanks to Bryan and his team. If I ever need service again, they will be the first call!
John Bartoletta
3 years ago
Bryan and his installation team were amazing. I was completely updated during the process of administrative paperwork, the ordering of the windshield out of Europe and the scheduling of the install. Bryan was on top of everything. Three members the installation team showed up on time, we re polite and flawless with the install. I have already referred business and will continue to do so. Great experience.Service: Auto windshield repair
Kira Ritchie
3 years ago
I was very skeptical to have my windshield replaced because I have heard it may not be the same. I had the best experience from start to finish. Bryan Winchell is a true professional, he helped me along the whole process, the installation was seamless, and he even called me the next day to see how everything was. Amazing customer service & overall amazing job with my new windshield!Service: Auto windshield replacement
Mark Pinkston
2 years ago
Unbelievable how easy Bryan made it for me to get my windshield replaced. He dealt with my insurance, I didn't have to do anything. The technician showed up on time. Called me beforehand. Was super professional and finished faster than he estimated. He even transferred over my SunPass. Absolutely would use them again.Service: Auto windshield repairService: Auto windshield repair
Andrea Glasser
a year ago
I just had my windshield replaced by FMG, LLC. I am very impressed with their professionalism, the accuracy of communication , the speed of their work, diplomacy, and understanding the customer's needs. I would never go to someone else in the future. They offer the best service in Tampa bay area.Services: Auto windshield repair, Installation, Auto windshield replacementServices: Auto windshield repair, Installation, Auto windshield replacement
Estefi Filgueiras
2 years ago
Amazing customer service! Called on an early Saturday morning to get my windshield repaired ASAP, since I was leaving town that afternoon. Bryan was extremely kind and helpful, he helped me out with the insurance and he did everything in his power to get the parts needed that same day. Unfortunately, none of his suppliers had the parts on stock. However, he still helped me find a new place to repair my windshield (out of town) and helped me switch the insurance claim over to the new place.Like I said, EXCELLENT customer service!!!
Nick Edstrom
2 years ago
I ran into a sales rep named Bryan at a gas station, and was approached because my windshield was cracked beyond repair. I was so upset over it cause it happened literally 2 weeks after I bought the car. Bryan was professional, knowledgeable and most important NOT pushy. I later check his reviews and WOW. Definitely nice to see someone take pride in their work and it shows. I highly recommend Bryan, and FMG for your AutoGlass. With my busy schedule, he took care of all the insurance paper work and worked around my schedule to get it replaced. Thanks again FMG.
Keshia McMillian
3 years ago
From the initial call to completion of the work, I cannot express enough the great customer service provided. Bryan took his time when I inquired about services through the company and guided me as a newcomer to Florida with insurance. The tech who performed the repair contacted me prior to service, arrived on time for appointment, and completed job in a quick timeframe, all while keeping me informed about status of the job. This company is amazing and I would recommend them to anyone!Service: Auto windshield replacement
Brandon H
2 years ago
These guys are great. Bryan was my installer and he was professional and quick with the install. I ve had a few windshields replaced over the last couple years for both my cars and they knocked it out of the park and made the entire process so easy. Can t recommend them enough!Service: Auto windshield replacementService: Auto windshield replacement
Ili D
2 years ago
I had an excellent experience with this company. Brett was the gentleman that came by my home to replace my windshield and he was super and did am excellent job, I also have to mention that he was very friendly and had excellent customer service skills. I would also like to thank Brian which is the manager that I took care of me over the phone, he was extremely helpful and did everything to take care of me within my time frame. Thanks again gentlemen, I really appreciate you both and will definitely recommend your company!!!Service: Auto windshield replacement
Mike Elrom
2 years ago
Bryan was great to work with! I found them online and gave him a call because of his Google review score. Bryan did not disappoint. He's been very response, knowledgable, and easy to work with. Very happy with the work that his team has done.Service: Auto windshield replacementService: Auto windshield replacement
Margot Blecki
3 years ago
Bryan and Chris were courteous, professional, knowledgeable and generally speaking, a pleasure to work with. My windshield was replaced very quickly and what a beautiful job! I didn t even have to leave my driveway. Bonus!! I highly recommend them.Service: Auto windshield replacementService: Auto windshield replacement
Misty Boyers
2 years ago
I cannot say enough about what a positive experience I had with Brian and Matt at Florida Mobile Glass Tampa. I am out of state and needed to replace the broken back window of our van that my son is using while in school in Tampa. Brian called me back promptly and was able to get Matt out to us to replace the glass that day. Matt stayed in contact with my son and I and was very helpful in the coordination of everything right up to a convenient payment method. Matt was friendly and got the job done just as promised. They made a bad day considerably better. Wish more services were this easy to work with. Blessings to Brian and Matt.Service: Auto rear window replacement
Ralph Gutierrez
11 months ago
The team was very cordial. I had to reschedule a few times and they accommodated every change with no issues. In the end my windshield looks great and everything went smoothly.Service: Auto windshield replacementService: Auto windshield replacement
Carl Gourgeot
2 years ago
My experience with this company was very pleasant. The windshield was replaced easily and efficient. I want to thank Bryan for making this service so easy to get done. He made everything easy to understand. And the job was conducted in a timely matter. Thank youService: Auto windshield replacementService: Auto windshield replacement
Macy Chaiken
2 years ago
Caroline was awesome! I normally don t talk to reps who approach me but she was extremely personable and was great giving me all the info. I was getting my daughter s car washed I never had the windshield replaced after filing a claim 2 years ago. Caroline explained what they could do and come to my home. Everything went smooth tech who showed up was extremely nice and even fit me in earlier in the day and I didn t have to wait. Way better experience then Safelite.Service: Auto windshield replacement
James Grenier
3 years ago
Bryan helped me get a new windshield for my car. He was very punctual and quick with the paperwork, we were done setting up my appointment within 5 minutes. He was also able to get me on the schedule for the next day. Great customer service!Service: Auto windshield replacementService: Auto windshield replacement