Elite Used Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tamika McClendon
3 months ago
If I can rate a zero I would. I purchased a shifter gear for my truck and asked the owner " if I needed to return it because I wasn't sure if i needed it could I?" He stated yes as long as it's within 30 days and restock fee. I didn't need the part after realizing my original shifter just needed reprogramming. I took the part back within 30 days and the Owner told me I couldn't get my money back because he doesn't take back electrical parts. The receipt says no warranty on electrical parts, not that I couldn't get a refund for a part that wasn't needed. I wasn't asking for a cash refund I was just asking to return payment to my credit card because I was told I could minus the restocking fee. This place is a scam and they don't care about their customers. He could at least gave me half of my money back, but all he did was try to argue back that there's no warranty. Avoid if you can!

  James Mo
2 years ago
Bought a rear end for 07 toyota. Installed and found that it had a bent axel. Contacted them and they didn't feel responsible for there part. It cost me double to install and then repair there part. Do not use this parts dealer.

  Dzevad Arapcic
2 months ago
Good parts , best prices, great service. Thanks.

  Victor Ameca
a year ago
Great service!! Tony helped me out with a mirror I needed. Really nice guy they closed at 5 but was willing to wait for me til I made the hour drive over there. A very good price too compared to the prices in my area. Tony also sent me pictures of the part to verify that it was the correct one before I made the trip. Overall great service, would definitely recommend calling them and checking them out!

  Tampaglassman
6 months ago
Good place clean partsAll parts already pulledTell them Rob referred you .

  Brenda Hitchcock
3 years ago
Not very clean at all, but everyone was very nice to me. A pic of a Charger rim very nice parts.

  Miko Ziko
4 months ago
The best place I ever got parts from when I say the prices are amazing 5+ stars

  Sammy Rafraf
2 years ago
Very rude. Picked up a fender that was supposed to have a buffable scratch. I drove over an hour to see a very deep scratch in the fender. I understand it s a used part but I was told the scratch was not deep and could be buffed out ! Liars. I still bought the item but only because I needed it. Even asked for a small discount and the person (believe it was the owner) told me he didn t care if I drove 5 hours, he won t discount the $75 fender. Will try to avoid doing business here from now on.

  Pat Zimny
4 years ago
Refused to sell me a part because it required shipping which I was willing to pay for in full as well as cover return shipping if there was an issue. Their excuse was we are not sure if it's going to be good. If you can't tell if something as simple as a drive shaft is good then perhaps you should not be selling used car parts in the first place. I would recommend going to a more competent salvage yard.

  Heidi Cruz
2 years ago
Thank you for the great experience, courtesy and honesty I received from Elite Auto Parts. My faith in humanity was restored. My issue was resolved regarding my son's car with a quality part at a great price. Thank you.

  A. A
2 years ago
Once I receive that unbeatable price for a Tire and a Rim. I jumped on it!My only regret is that I released my Lfyt driver too soon. Because they were able to deliver the item in than 30 minutes.I will use them in the future and I will refer them to my family and friends.

  Joshua Grimm
7 years ago
Horrible customer sevice! I arrived in the morning and payed for the part in cash. I was told it would be ready for me to pick up at 2pm and when 3:30 rolled around I called. As soon as he knew who I was he made excuses about why the part wasn't pulled. Basically wasted my time with these guys and 60 miles of driving. Don't go here!

  MANUEL RODRIGUEZ V
7 years ago
Called and order two doors. Didn't show up when promised. Called, they told me they are on the way. When driver arrived only one door was loaded, apparently the other one was damaged. Why do you make people loose their time? Just tell what you have and be a honest business. Don't recommend. Go somewhere else.

  Barry Gonzalez
7 years ago
These guys were awesome very personable. Don't judge them based on previous posts. I think people that buy used parts should understand it's a gamble. Remember this is a business don't bash them. Mark thanks for taking care of me.

  Michael Nealy
10 months ago
They are the best Auto salvage I have dealt with in the world.Mike FL USa

  Jodi S
3 years ago
Even though they didn't have the part I needed, they were very courteous to me on the phone and in person. A gentleman took that time to take me out to the vehicle so I could inspect the part I was interested in.

  tyler carroll
9 years ago
HORRIBLE these people are jerks I could barely speak with the Indian or Muslim accented person and he was very cocky and condescending and I know my way around cars and parts. Part ended up being bad and a waste of money it was a Hybrid battery off a Honda Civic Hybrid thank god I didn't have to pay a mechanic to put it in still wasted my drive there and the 3 hours it took to install and then to remove again!!

  NYC 4 LIFE ALL DAY
2 years ago
If I COULD give 30. Zero stars I would!!! NEVER EVER will I even think about the words elite auto parts just typing those words make me SICK!!! THE WORST place I have EVER dealt with in MY 53 yrs on this earth!!! DO NOT even let elite auto parts come out of your mouth!!!! Please people. I am NOT crazy!!! 53 yrs on this planet. Never experienced ANYTHING like this!!!! HORRIBLE HORRIBLE HORRIBLE customer service!!! HORRIBLE!!!

  Jt Nelson
a year ago
These guys are great highly recommend I would use them again

  Ryan Rodr�guez
5 years ago
Horrible customer service and they sell bad parts. Not to mention the place is a dump and they have no sense on how to run a business. The skinny one with the big head is very rude and thats why he was fired from japanese and European auto parts.

  Yosiff Joseph
5 years ago
Good place to get parts. Called for a transmission. They had it waiting for me. The guys there are very polite but business like.

  Michael Fokin
5 years ago
Did not returned the calls, then Told me they have the part, when came over they told me they do not have it. Guy did not ubderstand what that part is and where it is located Will not let me check the vehicle if it is there or not. Waste of time and unwilling to sooth their screwups.

  Cherie Tooley
5 years ago
Dude answered the phone like he aint wanna help me off tops then didnt even check to see if they had my part just said no we dont have it & hung up. Now thats rude

  Kaitlyn Clark
2 years ago
Best place! The people were so helpful and nice! Would definitely go back and recommend

  Trace Crisp
4 years ago
Excellent service, price was great, part clean and worked perfectly. They will be my first call next time.

  William A
2 years ago
Very bad customer service and parts... Wasted my time only to get a bent wheel. The guy refused to send replacement or return shipping

  JOHAN RINCON
8 months ago
keep away from these guys...they will steal your money

  Shamra Auto Sales
7 years ago
Absolutely Helpful as it should be ..GREAT PLACE TO BUY PARTS, WE BUY ALL THE PARTS FROM TONY AND MARK THEY HAVE QUALITY PARTS IN GREAT PRICES, WE NEVER HAD ANY ISSUES WITH THERE PARTS!!!a great place to buy from, very good quality, and best prices in Florida!

  Sabrina Patrick
3 years ago
Customer service was excellent, the gentlemen came out to the car and provided us with serve. Very polite & professional.

  Y Palma
a year ago
Good like always nice service and honest people