Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ivonne Feblez
a month ago
Certainly! Here's the updated review with the revised line included:"I recently had my bumper fixed by Caliber Collision, and Ramon was my representative. I couldn't be happier with the results. Ramon was fantastic with communication throughout the process, and their attention to detail and dedication to ensuring customer satisfaction truly stood out. I highly recommend Ramon for any automotive repair needs. Five stars all the way!"
Danette Gleason
a month ago
From the moment I stepped into Caliber Collision, I was met with nothing but professionalism and top-notch customer service. The team there kept me well-informed throughout the entire process, ensuring I knew exactly what was happening with my vehicle at every step. Their attention to detail and commitment to excellence made what could have been a stressful experience, utterly seamless. I highly recommend Caliber Collision to anyone in need of auto body services. It s clear they prioritize customer satisfaction above all else. A truly great experience!
Melissa Wood Photography
4 months ago
Everyone was very polite and nice to deal with. They are quick and efficient. I wold use them again for repairs
Kara Hancock
a week ago
Caliber Collision prioritizes remarkable customer service satisfaction, keeping me informed on each step and made me feel at ease with their attention to detail. I highly recommend Caliber Collision to anyone in need of auto body service, truly exceptional experience!!
Kathleen Wolfe
2 months ago
Caliber Collision did a great job on my car repairs. The finished look was excellent and the repair was completed on a timely basis. All personnel were super friendly and stayed in touch with me throughout the process. I would definitely recommend them to family and friends.
victoria mccarthy
a month ago
Awesome customer service! My entire experience was very easy, professional, and pleasant as the staff were very accommodating and able to answer all my questions. I appreciated the informative phone calls to let me know of repair time and estimates.
Rosa A. Rodriguez
3 months ago
My experience with Caliber Collision at the N Florida Ave Tampa location was a very positive and successful one. The manager Mr.Castillo with the support of the mechanics team under Mr.Harrington were able to bring back my car to a functional level. I m complete grateful to the personnel atthis repair shop. Will recommend Caliber to anyone without a doubt.
Justin Luttrull
3 months ago
Just a remarkable customer service experience. I've gotta give a shout out to Kyle who dealt with me and my vehicle in the most professional and courteous manner. He kept me updated via text each step of the way and had my car ready 3 days earlier than the scheduled repair date. I appreciated his positive and thoughtful approach. From start to finish, Caliber Collision took care of me in ways that far exceeded my expectations.
Sarah Johnson
10 months ago
A job well done. Once Caliber Collision was done with it, it looked better than when we first purchased it. So thankful for their professionalism and knowledge to put the car back together. They are the best!Service: Body & TrimService: Body & Trim
Lacy Sims
a month ago
The staff is incredibly professional and highly knowledgeable. I had an estimate done by Ramon Corvea and he was fantastic as was everyone I came in contact with during my experience. 10/10.
Anna Valenzuela
2 months ago
Definitely did a great job, kept me informed of what they were doing and when my car would be ready. When I got it back, it was nice and clean inside and out, car looks great!
max scott
a month ago
Great experience getting my truck fixed. Kyle did a phenomenal job dealing with the insurance and keeping me updated. Thank you!
Donna Jackson
2 months ago
Excellent work on repairs and paint job was very nice and clean. Done a great job. My car was very clean inside and outside. Very professional staff.
Joshua Leonard
a month ago
Had our brand new van serviced here after someone hit us and soon after my wife hit something because our sensors never went off which is part of what they repaired. So I went and talked to manager here and said they re not paying for repair since their 3rd party company they use says it was working. Well apparently they were mistaken because we never had this issue before accident it s a brand new van 2023 so now you re not gonna stand by your work even though you say it s a guaranteed repair warranty after being repaired it now are going back on word when something you supposedly fixed wasn t truly fixed. If you want subpar shorty work done on your car then go here other wise go else where and save then hassle I m having to deal with now.
Bill Dallas
5 months ago
the estimate said 8 days for repair. confirmed with service rep when i dropped the car off. 23 business days later i got mycar back. repairs were not even complete. has to bring it back for trim to be installed. no communication. should be upfront with customers that you are under staffed and working with broken systems.Service: Body & Trim
Eli
6 months ago
Meeting with a collision repair business after an unfortunate accident can be overwhelming and vulnerable. However, Jonathon, Kyle, and everyone I interacted with at the shop instilled trust in me, demonstrating their genuine care for both my car and me throughout the repair process. The innovative communication methods they employed were truly impressive, and I've enthusiastically shared my experience with friends and family. I want to express my gratitude for their sensitivity and attention in the collision repair industry.
Perinda Patri
a week ago
Would never use again, and my car had $1000 in damage, can't imagine if it was a lot of damage
David Bell
3 months ago
Rob went the extra mile to get my car back to me in Friday before they closed! The alignment shop had a delay and it s offsite.. but Rob texted me at 4p telling me he picked up the car!! Great service
Amber L. Scott
4 months ago
Wonderful customer service, and communication. Everything was taken care of quickly and efficiently. Definitely recommend them great job all around.
Cecil W
2 months ago
Excellent experience. The team was professional, knowledgeable, and delivered a great outcome, at a fair price! Would use them again!
j p
6 months ago
Body work was completed satisfactorily. But the shop left a fender screw on the ground that penetrated one of my tires and they refused to accept responsibility. The tire could not be plugged and had to be replaced and they refused to pay for it. In addition, the pneumatic hood hold was functioning when the car arrived at their shop, and didn't work when I lifted the hood after picking the car up from their shop. They also denied any responsibility for that. Despite the "reply from the owner" below, I emailed that email address and received zero reply. They completely refuse to repair and deny responsibility for either the tire damage nor the hood holder. They have presented a VERY unprofessional attitude towards being responsible for their errors and mistakes.Service: Body & Trim
Patricia Eileen
5 months ago
Rob Harrington was great. He kept me informed and updated throughout the process. My car was ready on time and was detailed when I picked it up!
Christopher Martinez
6 months ago
When a dude decides your Honda Accord doesn't need a front bumper anymore, Caliber Collision will take care of it. Great work, car was returned super clean but the best part was the communication throughout. I knew where the car was at every step of the process without ever having to ask. Highly recommend.Service: Body & TrimService: Body & Trim
Richard Nicholas
8 months ago
Perfect experience! They kept me updated throughout, worked with my insurance and car rental companies and delivered the car back earlier than promised and in great condition! Would happily use them again.Services: Painting, Body & TrimServices: Painting, Body & Trim
John Louer
5 months ago
Very positive experience. The team of people were so accommodating and very professional. From Liz in the office to Rob the advisor, terrific!
Caleb Rios
a month ago
great customer service and attention to detail ! really enjoyed my experience - definitely 10/10!!
noeleD werD
6 months ago
Caliber Collision exceeded my expectations with their expert auto body repair and exceptional customer service. I highly recommend them for anyone in need of top-notch vehicle repair and a stress-free experience.Services: Tires, Painting, Auto engine diagnostic, Body & TrimServices: Tires, Painting, Auto engine diagnostic, Body & Trim
Marissa Piemonte
4 months ago
Team was very friendly - did a great job fixing the car and kept very in the loop on updates
Mike Smith
a month ago
Work was completed quickly and professionally. Communication through the entire process was amazing.
Piper Sykes
2 months ago
great communication about the progress of my vehicle and the repairs done make it look like my car was never in an accident to begin with!