Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Damaris Gomez
3 weeks ago
WORST EXPERIENCE! I ve dealt with several other tow companies before and have had my car detailed by multiple different people and nothing has ever come up missing out of my car until my car went to this tow yard. Someone robbed me of all my personal belongings inside of my car. When I called to tell them I had been robbed, the older lady and Mike (owner) both yelled at me and asked me why I didn t get my stuff sooner and then hung up on me. I d advise not using this tow company at all or at least take all of your belongings out of your car before it goes to their yard. The worst part about this is that the officer who handled my accident called this tow company to pick up my car!
Chris Nobile
a year ago
WORST EXPERIENCE EVER. RUN, DON T WALK AWAY FROM THIS COMPANY. This company took one of my clients car from her property after she had an accident without her permission. It was not public property but her own private property. I went in to help pay the towing fees and ask a couple questions about the towing and the bill. Right away the lady in the front office who was unprofessional, unkind and the biggest Karen of them all got all defensive and started to yell at me to get off the property after I asked her a couple questions about the charges on the bill. Worst experience ever if you need towing or any kind of wrecker services I recommend Upmans or Jim s towing, they are way more pleasant to work with. This company is a complete disaster with this front office Karen.Service: Car towing
Ally Oscar
2 months ago
I don t know but I felt like they price gouged me and overcharged me for towing my car. They charged me $440 plus for a tow and 5 day stay in their garage. I felt like too much money was being come out of my pockets. Then on top of that they said it should ve been $800! What the heck is that? Not helping. Has anyone else been charged that amount?
Alex Maland
2 years ago
Helped me when I was down. Super fast got to my truck within 15 minutes of calling and on siesta too. Was referred from Charley's so im really grateful my regular tow guy helped me get in contact with another very nice business. Overall I'm very pleased. The price was good, the service was excellent, their timing was fast, and the driver was very nice. Thanks Mikes elite, I will spread the word you guys are great!
Gretchen Lovewell
6 months ago
They ve been super helpful, fast, and reliable! Both with my classic truck and daily driver! Thanks Mike!Services: Special vehicle towing, Car towingServices: Special vehicle towing, Car towing
Holly
6 years ago
**Leaving the great review of their tow service. I made the mistake of using their mechanic. Updated that experience at the end.***While having to call for a tow is just not an event to look forward too, Mike's Elite Towing has always been extremely nice and professional.I've used them 3 times in the last year and a half and each time they have been personable, professional, and all around pretty great.I'm sure I'll need a tow again in the future (just hopefully not too soon) and will definitely use them again.** Update**For a tow, Mike's is awesome.However, the drivers will recommend Mike's for repair work.Unfortunately, I decided to give their mechanic a try.At best, I found their mechanic was incompetent and sloppy. Since they replaced an engine for me I have had to pay another mechanic to replace missing nuts, improper wiring, and improperly installed wiring all related to the engine.I have suspicions regarding other work performed that I can not 'prove' so let's call them expensive suspicions.The repair side of this business will tell you how they will save you money. I experienced very expensive 'savings.'If my experience was a result of well intentioned sloppy work, it's pretty a pretty bad experience.Given that my vehicles are commercial vehicles that I depend on to earn a living, I either experienced well intentioned incompetence or the definition of unscrupulous.
Brian Kennedy
5 years ago
Blew a tire on I 75 yesterday afternoon. Called Mike's and they had a truck out to me within 15 minutes. Great job loading my vehicle onto the truck taking care not to damage it further. Straight over to the tire center and I was back on my way. Price for the tow was fair. Very thankful for their quick response!!
BJ
2 years ago
This is the third time I've used Mike's Elite Towing. Great price, always pleasant and friendly, someone actually answers the phone AND they were very quick. I always expect atleast an hour; nope 15 mins. Thanks Mike and Mike! I will always call you first.Service: Local haulingService: Local hauling
DENNIS COLE
5 months ago
Won't even fax me a copy of my bill for the insurance company. Just plain lazy.
Joseph Gonnelli
7 years ago
Wanted to say great job by the company and fast reliable service. I called the night before to get my car picked up in the morning and mikes elite towing was there to help. My ball joint cracked at the base and separated. There was no way a towing company could tow my car without my front fender crumbling like paper, but with Mike's specialized tools they put my car up on the bed no problems and off as well. Great staff! Hopefully I won't have to use a towing company again soon! But if I do, I'd use Mike's elite towing again!
Leann Gronow
5 years ago
98% of our customers love us for towing and auto repair. The negative posts I see on this site are from disgruntled ex employees that were released from their duties, or cars that were impounded at the order of the police, or motor clubs that make us follow their rules for checking id's etc.. before we are allowed to provide service. We have been in business almost 30 years and have a huge following and provide an outstanding service to our customers.
Al Sand
6 years ago
It was of to a great experience with Mike's Towing; they were prompt and helpful, and I was quoted a fair rate. Then when I decided to tow my vehicle to another location, other than their place, and they were prompt to hike up the towing price. They also almost broke my transmission by towing only from the back not realizing from the-get-go it was a 4 x 4. They had to use dolly, and hence more $. Ok. but outrageous more !? I was visiting FL and I asked for a break to meet my vacation budget. No budge.
Shelby Mulberry
4 years ago
Very rude lady in the office, and driver was short and rude on vehicle pick-up. Would not listen and cut my parent off when trying to explain and get information on better steps to take after my wreck. Tough experience having to go there to clean out your vehicle, made even tougher when office staff cusses you. Do not recommend this business for after being involved in a wreck, use anywhere else
Hylda Fenton LLC
9 years ago
I have had the unfortunate instance of needing a tow truck three times in the last couple of months and two of those three times, Mike's Elite Towing was dispatched to assist me. They are prompt (usually beating the standard wait time that is quoted by my insurance company), professional, and just all around great guys. You guys are the best!
Matthew
7 years ago
Just had to have one of my trucks towed. Not only was the driver early and fast he was very courteous also! Would recommend and will use again if need arises! Driver was clean and equipment was up to date!
Gillian Braun
6 years ago
I got a flat tire and I needed a tow so Joe from Mike's Elite Towing helped me out and took my car to a shop. They were quite quick at picking me up and Joe was awesome to chat with while we drove over to the mechanic. It's never fun to deal with flat tires but getting it worked on in a timely manner makes it much easier to deal with.
S C
3 years ago
Called to get info on my vehicle and was confronted with the worst customer service. The lady was rude, unprofessional and honestly doesn t know how to communicate. Couldn t even provide simple information is my car there or not without being rude, sarcastic, and disrespectful. She should not be working as the face of this company and interacting with customers. It is very unfortunate that the Sarasota Police department uses this company. As a tax payer, I am appalled.Service: Car towing
Amy Nelson
a year ago
Needed a battery jumped early July 5th Adam arrived within 15 minutes and got me started for my 12 hour trip to North Carolina. Thanks for the prompt professional service...Service: Battery serviceService: Battery service
Kate Perazzoli
3 years ago
Called the office, got a real person who helped me with not only towing, but where to take it for repair! I'm new to the area. Mike came within 15 minutes and was as pleasant as he could be. Totally great experience! Thanks for helping in my time of need!!!
Dean Hoffman
a year ago
Mike s did a great job when my son broke down in my car. They not only quickly came and got the car quickly, they recommended a repair shop to take it to. Thanks Mike!Service: Special vehicle towingService: Special vehicle towing
Maddy Fox
4 years ago
Mike was on time,quick, and very personable! The price was reasonable and they did not charge extra when using a card. I would definitely recommend Mike's services to anyone. Thank you Mike!
Maggie Burton
4 years ago
The lady on the line was so nice and helpful. Knew I was in a bad location due to traffic with my stall and got a driver there so quickly who was also very nice. Helped turn my morning around with their help. If I ever need a tow again will give y'all a call.
Raymond Babbit
6 years ago
I cannot find the appropriate words to describe my experience with doing business with Mike's Elite Towing, due to the fact that my choice praises will violate Google's terms of service. Doing business here will end in some form if regret, stress and monetary loss due to lack of knowledge, professionalism, and proper OFFICE behavior. Irrational behavior and condescending point of view towards everything contribute to the cluelessness of management. Communication could be improved, simply by having it. The only difference between Mike's Towing and everyone else with a tow truck, is that Mike's Elite has better looking equipment. SAD.
Paris Luker
3 years ago
Yesterday morning my mother passed away in a car accident. The car was towed to mikes and when my father went to get her belongings from the car he was greeted with a woman who said oh you must have been the man that was short with me on the phone he responded saying you were the woman who snickered at me when I asked if I could get our belongings out of the car she yelled at him and told him he was insane and chased him out of the lot. He was there to pick up my mothers belongings who had just passed away hours before in the accident. Maybe before being so cold towards people you should look up the reason who you re towing their vehicle. Disgusting.
Amy Castro
4 years ago
My daughter was involved in an accident and they towed the vehicle, when we went to pick up her belongings they were great. Friendly and perfessional team they helped out in every way possible and made sure we got everything we needed. Highly recommend them.Thank you!
Craig Campbell
4 years ago
Driver "Mike" showed up on time, was very polite and resourceful. He had a receipt ready with the accurate price quoted. No fun to need a tow...when you do this is the place!
Dean Maloney
5 years ago
Mike's Elite Towing is the BEST! They arrived quickly and gave me (and my van) a ride to my mechanics. Larry was super nice!
SESC Tablets
6 years ago
My insurance company asked this company to tow my 18yo son to a parts store. They told hernthatbthey don't make enough money to go on the interstate and hung up on her. Do not hire these people. This is a total trash company. Useless and I will continue to give bad advertisement for them.
Robert Stone
5 months ago
Excellent service fast and clean and professional staff!!Service: Special vehicle towingService: Special vehicle towing
Frank Del
11 months ago
Mike's a great guy. Took good care of my Vette. Thank you