Valvoline Instant Oil Change

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Christopher Contreras
a week ago
William (Manager) was extremely kind, knowledgeable and helpful with tips. This is by far the best experience that I have received in any Valvoline visit I have completed in the last 5 years. Will return to this location every time I need an oil change.

  Dallas Clark
2 months ago
Extremely disappointing experience. We pulled in to a bay almost immediately and sat for an oil change for over an hour with zero communication from staff as to why it was taking so long. On top of that, we had two attendants that lacked basic knowledge. When asked what type of oil was recommended for my car as it was our first time bringing this new car in and the attendant told me he didn t know and didn t offer to find out- just told us to look it up in our car manual. There was no offer to help reset our car settings and when I asked for help with it, neither attendant knew how and had to call someone else over to assist them. When coming to Valvoline, I expect to pay more for convenience and the service but today I received neither.

  Ricardo CA
6 months ago
These guys at this location are doing an amazing job and it is a pleasure taking my wife s car there.Their manager William is very professional, courteous and extremely nice to customers.They do a very good inspection, they are very honest, and the prices are affordable compared to any dealer.I recommend anyone to visit this location at Mitchell hammock.Thank you, William and you rock

  Lori Byrns
2 months ago
Melinda was amazing! She explained everything with ease. She welcomed me to the community and she was just a pleasure. The team was incredibly communicative with each other and everyone knew how to play their role. Well done, guys!

  Madison Martin
4 months ago
Andrew was so amazing. As a college girl who knows nothing about cars he made sure I knew exactly what was going on and was very kind and patient in explains things. I definitely recommend visiting Andrew at Valvoline for your oil change needs !!

  Connor Dimatteo
4 weeks ago
Kiva and the manager William were very friendly and helpful! They also had excellent anime recommendations while I was waiting for the oil change to finish! Thank you Oviedo Valvoline!

  Angry Goat Custom Carts
5 months ago
My go to for oil changes without the sales pitch or pressure to spend more than needed at the time. Friendly, fast and competent staff. See yall again in a few thousand miles!

  Mike Kochmann
2 months ago
Will and team have taken care of usand our vehicles for over a decade. It is always convenient, reasonable, and a pleasure to go to our neighborhood Valvoline.

  Steve F
3 weeks ago
Wow, oil change under 9 minutes. Thanks for the friendly and lightning fast staff. Highly recommended place

  Brian Wahrenberger
2 months ago
Went here today and did a awesome job.. The employees explained everything when they where doing the oil change..I give this place 5 stars

  Penny
4 months ago
All I can say is honest people. We have come 2 times and we're to soon for oil change, easily could have taken our money for something we didn't need. Will continue coming here.

  Kina Hunter
5 months ago
Pulling in at about 2:45p thinking I was going to get fast service but instead I pulled out at about 3:15. No oil change, no service a total waste of time!

  Maria Day
a week ago
Amazing team. They know what they are doing. Thank you again.

  Brian Demeter
6 months ago
This Valvoline location has served us well for years. Every time we go we re greeted with a friendly and knowledgeable staff. Highly recommended.Services: Air & cabin filter replacement, Tires, Oil changeServices: Air & cabin filter replacement, Tires, Oil change

  Gian Flores
10 months ago
Jerry one of the assistant managers was rude. Within my situation, I was told they could change an oil sensor that was faulty within my car, the only reason I did the oil change with them was because one of the workers told me they could. Then when turns out they were liable if they changed it, (which I understand, but don t tell me you can do it if you can t), I was stuck with having to do the oil change and without changing the sensor, when you need to flush out the oil to change the sensor on my car. Now I have to wait till my next oil change or buy more oil and flush again and do it myself. Not a happy customer.Service: Oil change

  Jennifer Swanson
9 months ago
The guys working here are just vantastic! I pulled in to get an oil change & they told me I was still good on my oil. They topped me off & sent me on my way at no charge. I like the fact they they don't take advantage of you & are honest when it comes time to change your oil. They're always friendly & carry on a conversation with you, when they can, while working on your vehicle. They are a little pricey. I use to get my oil changed at Wal-Mart for half the price but it's always so hard to get into Wal-Mart there's always a wait. I will pay a little extra & go to this place because of the excellent customer service they provide. Shame they can't price match Wal-Mart. That would really put this place over the top!

  Luis Ruiz
5 months ago
Always very professional and quick. The employees are great and efficient. Impressive service

  Karen Dodzweit
a year ago
By far the worst car oil change experience I've ever had! To start, they didn't check the lights, blinkers, etc. They didn't have any washer fluid to top it off. They didn't reset the change oil indicator and when I asked them to, two people had no idea what to do and just had my pushing a bunch of buttons until the third person finally did it. Then the receipt said that some splash guard screws were missing. I had just had the splash guard replaced at the tire store next door a few weeks prior so I went over there. The tire store found the screws laying in the oil pan but what's worse is that the tire store said, "do you know your oil filter is leaking?" Apparently, Valvoline tightened the oil filter down so hard that it caused the seal to break. Had I continued to drive it, all of the oil would have leaked out of my almost new car and possibly damaged the engine. The problem with this store is that the manager, William, has a crew that has not been properly trained. Please DO NOT risk your vehicle and your safety. Avoid this place at all cost!!!Service: Oil change

  Steve Delgado
7 months ago
Very helpful staff with my recently purchased vehicle. I have been going to this location forever. The service continues to amaze me.

  Jerald Jacobs
5 months ago
Great service, Jose was very knowledgeable and professional. He is a great asset and is detrimental to their success!

  Zachary Davis
4 months ago
Cycle all three vehicles through this location. Never a single issue and they are always on it and professional.

  John Evelyn
2 months ago
Great service crew, but long wait outside and inside.

  Dara Lynne
a year ago
Went last week for an oil change took about 1.45 hours. I was okay with the wait however my car has been overheating since. My roommate checked my fluids and apparently they never checked my coolant which was bone dry. Now my car won't start at all, and I'm having a mobile mechanic come out to inspect my vehicle. I've checked the website, they are absolutely supposed to check all fluids in their "18 point inspection." Also they never checked my tire pressure which was at a 9 PSI! This oversight by them is going to be costly. I highly recommend skipping Valvoline and going to a private mechanic or dealership for an oil change where they will do what they are being paid to do.

  Hence Human
9 months ago
The people here work with Love for sure. William and Reggie were blessings to be watching as they checked the car very thoroughly. Peace be with this crew and customers.

  Amber Collins
a year ago
The guys at the Mitchell Hammock Valvoline are awesome! They were so helpful, they didn t have enough of my type of oil so they drove to another Valvoline to get it for me. When I got back they rushed me into a bay and knocked my oil change out in minutes. I highly recommend this location - these guys are friendly, fun and hardworking.Service: Oil changeService: Oil change

  John Guzzardo
a year ago
If you have a newer car, definitely do not bring it to this particular location. They have a serious issue with figuring out how to do something as basic as tightening an oil filter. I brought my wife's 2020 Hyundai Elantra (less than 25000 miles at the time of the last change) there a couple of months back for an oil change, and when we got down to Key West on a road trip, the engine was rattling very loud. I checked the dipstick and, lo and behold, almost no oil. I couldn't figure out for the life of me what went wrong? I filled it with 2 quarts of oil to get us back home and then I tried to figure out why I was losing oil. I finally got under the car and took pictures. The oil filter was LOOSE and LEAKING! They did not install it during the oil change properly. And I cannot confirm if they even installed the drain plug properly. This is a basic error that happens in most quick lube locations, and it often leads to massive engine repairs. I'm lucky I caught it when I did. I am hoping that my engine wasn't damaged.Services: Air & cabin filter replacement, Oil change

  amany bekheit
5 months ago
Excellent service Andrew and Howard were a executed explaining everything thanks for the good service

  Chris Leggett
a year ago
Thanks Will & team for another great service. Valvoline gets me in and out quick (first thing Saturday is an awesome time to go) and they do a great job checking fluid levels and replacing oil and filter. Very happy!Service: Oil changeService: Oil change

  Glenn Konowal
2 years ago
Why would it take 1 hour and 36 minutes for a 10 minute oil change when you are the very next in line. They put me behind a customer getting 5 services done. Three vehicles on both sides of me pulled up after and left before I did. Yes, 6 cars that showed up after me made it though and I am still waiting to complete a 10 minute oil change. I understand 20-30 minutes or on a bad day 45 mins being next in line but not not 1 hour and 36 minutes when your next in line. Poor customer management. Lost a loyal customer. Not one explanation for the excessive time neither. Would not go back on principle alone. Terrible experience! Consequently the customer satisfaction team reached out to me to apologize for my experience. I do appreciate the effort to attempt to make things right. Changed my review from a 1 star to a 3 star for the effort.Service: Oil change

  Mitchell Palsson
a year ago
This was my first and probably last visit. The service techs are nice and attentive, but the service time is way too long.I waited 40 minutes behind one car and then my simple oil change took 45 minutes. I d rather go somewhere I can drop the car off.