O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Bobby Hegedish
5 months ago
Ricardo was extremely helpful and attentive to our every need. He went above and beyond to help us diagnose our battery issue and to assist us. I highly recommend working with him and this store. We ll be back!

  Brian McTarsney
3 months ago
Second time I've had to pick up ordr the next day. They've met item sit in back instead of unpack it and let me know it's ready at time stated in original order email. Always very loud obnoxious Hispanic music playing.

  Ivan Moody
5 months ago
Ricardo was helping me and my grandmother with our car couldn't get it fixed but gave us a deal on a battery helped us out a lot

  Esther Abreu
6 months ago
Thank you so very much for making it easy and convenient to purchase and changing out my car battery...I was getting anxious about paying for expensive battery and installation at the car dealer when all I had to do was go to your store and your friendly customer service personnel put me at ease with his kindness and knowledge of my vehicle needs...You are Awesome!!!

  John Ericson
3 months ago
Very knowledgeable and helped save me money by giving options and helped me decide on the best option for my budget.

  Lawrence Larry Culotta
4 weeks ago
The lady behind the counter know exactly what I needed and help me out

  Princess Red
9 months ago
The workers are so lazy they don't even come to the door they sit in the back in a chair and holler at you from the back they are really old the store is dirty and filthy they need some employees in there that can move around and serve the customers these employees have great health issues and are not even healthy enough to walk around the store they can only sit in chairs and holler at you O'Reilly's really all of these people in Brevard county want a job and you have these people that can barely walk in your store that can't even greet your customers that can't even clean floors O'Reilly wake up really hire some fresh staff pictures coming

  Aaron Cox
a year ago
Can't remember his name but the assistant manager is a god sent. The most helpful person I've ever met in an auto parts store. Gave me sound advice and was able to get my car fixed the next day. Highly recommend him and the O'reillys team to anybody. Hats of to O'reillys on south goldenrod!!

  Jason C
4 years ago
Great experience from this location.Hoffner O'Reily's sent me to pick up some stabilizer links they did not call ahead to confirm were on hand, this was my biggest disappointment.The guys here were all quick to help me and were very apologetic for the inconvenience. They went above and beyond and made sure I got my part and under my time constraint delivered it to the mechanic shop that could barely squeeze me in for an hour. Truly impressed.

  Steven Murtha
7 years ago
I have never been treated so poorly as a paying customer anywhere. I ordered a faulty part with them, and when the replacement came in they would not give it to me. I explained to them that I need the part to fix my car and I cannot take off the old one, and still drive. $140 dollars for WHAT!!!! So I had the Store Manager "Santos" give me the number for the Customer Service and he gave me a SEX LINE NUMBER!!!! Yes like the kind of number where the lady answers the phone and tells you whatever naughty thing you want!!!! I will NEVER do any kind of business with them again. TERRIBLE, TERRIBLE, TERRIBLE!!!!!!!!!!!!!!!!

  Michael Pope
7 years ago
I needed a repair manual for a car that would not crank. I thought that it might have to do with the PASSLOCK security system. I bought the Chilton book from this place hoping it could help. There was a little hand written "no return" sticker on the wrapper. It was sealed so I could not see the index. I bought it assuming that it would have some useful information for me. I took it out of the wrapper and thumbed through it but not a single thing about PASSLOCK or security in general. The book was useless to me. I put it back into the wrapper. I tried to return it but the guy just pointed at the label and was very rude about it. He didn't even look at it to see it was still new and salable. I get the whole thing about such manuals and people buying them, using them and getting grease on them and then returning them. But this manual had absolutely no use to me. I called their corporate office and was told they would pass the message to the store manager and if he wanted to try to resolve the issue he would contact me. We'll I guess he didn't want to resolve it. That means for $30 they will never get another penny of my money in this store and probably no other O'Reilly's. I hope it was worth it to them.UPDATE: A few days after my review the district manager called and said he had been out of town and that he didn't understand why the problem at the store. He arranged for me to return the book at the store on East Colonial. I did with no problem. They are very nice there and have a huge stock which supports other stores. I still will stay away from the South Goldenrod store.

  Dorcas Mercado
6 years ago
I thought the customer service was very good, they installed my new battery in just a few minutes it was almost closing time and my battery was dead. I really appreciate the manager's help.

  Nadia smith
6 years ago
The worst customer service in history. The manager is the worst and less professional one ive ever seen. He should be fired. Poor customer service he makes up his own rules andhe thinks he is above the law.

  Sherrae Khan
8 months ago
Some staff really don't know what they are doing.

  Mergen Sanzhinov
8 years ago
They will sell you tools but not gonna help you install anything you buy from them. I bought 350 bucks of parts, and couldn't install them they didn't let me use their tools. Bad service. Worst oreilly store i have encountered.

  Jeff Stamper
6 years ago
Always have the parts I need. A pleasure doing business here. The guys that work here are friendly and helpful.

  David Koloko
7 years ago
When you go there ask for hector. Awesome person man will help you to install and teaches you. Great service

  John Dickinson
a year ago
They don't have Rain X orange.

  Alexey Mend
4 years ago
Great place just didnt have my catalytic converter

  Michelle Romero
4 years ago
The manager that was there today took the time to help me figure out what was going on in my car. Thank you!!!

  sandra donovan
2 years ago
Staff was very eager to help!

  Christian Stanley
5 years ago
There was a man here who answered my question about motor oil. Thanks man.

  Justen M
4 years ago
Knowledgeable, quick service. Quality parts

  Lilbit2259
5 years ago
Great bunch of knowledgeable guys

  Joseph A. Rodriguez
a year ago
Loved it

  Jaime Aguirre
3 years ago
Good variety and service.

  Audi Pyro
5 years ago
Best Service Ever!

  brenda merced
4 years ago
Great customer service

  Virgen Jimenez
a year ago
Good service

  Kathy Walz
9 months ago
Helpful employees