B&T Used Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  David Shearer
2 months ago
Gabriel was very helpful and pleasant to deal with on my phone order. He also verified correct part and condition before shipping. Then to top it all off, he sent tracking information. Great communication! Ask for Gabriel- he's the best! Thanks for the awesome business to business customer service!

  Alejandro Ram�rez Herrero
4 months ago
I recently had the pleasure of visiting B&T to find the parts for my car, and I must say, the experience exceeded my expectations.The vast selection of recent cars models caught my attention immediately, providing a wide range of options for customers.The professionalism and attention to detail displayed by the staff were noteworthy. They were not only knowledgeable about Cars but also went the extra mile to assist me in finding the right parts for my vehicle. Their dedication to customer service made the entire process seamless and enjoyable.It was evident that the company places importance on creating a positive and efficient experience for visitors.I highly recommend to anyone in need of used car parts, as they have undoubtedly set a standard for excellence in their industry.

  Dwayne Arnold
6 months ago
I made the worst mistake of purchasing a tailgate to B&T. Pictures provided online and via email are false advertisement. When the tailgate arrived was completely damaged from prior accident. I marked just some damages that where never mention to us. The tailgate is unable to be fixed or even used. We have called numerous times and we get put on hold; and then hung up. We have a personal phone number to one of the sales rep and we called and texted and no answer as well. We have emailed them and no response as to a solution. Do not purchase from this company they are very unprofessional, unreliable; I would not recommend them at all.

  Marielys De Abreu
4 months ago
What I love about this place is that I can find parts from the oldest to the newest vehicles!!!

  john erb
a year ago
Sometimes I drive all the way from Tampa to B & T Auto Parts because of the Quality of the parts and the Courtesy of the staff. Never had a problem. They have good stuff that they guarantee

  Duver Grajales
2 months ago
Purchased $1600 transmission the mechanic got backed up never took out the plastic when taken out of the plastic it was damaged. Yes it was past 60 days they provide they didn t take accountability for selling me a broken transmission. It was never even installed I would not do business with them ever again. file:///var/mobile/Library/SMS/Attachments/d7/07/2EC7C895-CDAE-43C5-B475-5ED1FC4E84DF/Resized_1000009862_399678577578886.heic

  Saam B
3 months ago
Worst customer service, they always keep you on hold for a very long time and then they don't have the part. When you go there , you see them just talking to each other .

  Stephen Baker
a year ago
It was a pleasure doing business with B&T Used Auto Parts. Since I did not live in Orlando , I worked with Juan over the phone and via text. Juan texted a picture of the wheel rim that I purchased and shipped it to me. So , I was relying on him to ship what I saw in the picture. He did and it was exactly what he said I was purchasing. Accordingly , if I have the need for used auto parts in the future , I will definitely contact B&T and only work with Juan !!

  Todd Henshilwood
11 months ago
The guys are looking for parts and they are finding them very quickly. That is some great service that B & T is giving me.

  angel marrero
4 months ago
I bought everything I need and I appreciate the attention from the sellers, thank you for being such a nice hardworking people

  David Rodier
4 months ago
Rude employees and a business that fakes their Google reviews by giving a discount for a 5 star review to trick customers.

  Osiris Hidalgo
4 months ago
Poor customer service, no warrantee and 25% charge for returns, I dont recommend this place at all

  Adam Rafael
4 months ago
Dont waste your money with these scammers. Buy your parts from a reputable company that will stand behind them.

  Stephen Siskind
6 months ago
Are they out of business?I've called 4 times this morning and the calls just get put on hold by their phone system and that's where you will stay till the end of times... or at least until you hang up and call a different company instead!

  Milian Aoz
3 months ago
They charge you 25% if you return the parts don't matter if you used or not I don't recommend it bad costumer service

  Julio Fonseca
4 months ago
I'm Brazilian and the salesperson who helps me is Alejandro and he's super helpful, 1000

  Tiago Marques
4 months ago
Nice people, friendly, unbeatable prices, been coming for years

  Meshael Albulaihed
10 months ago
Juan was really helpful throughout the whole process, I bought a used engine and he gave me the best price I could find in both Tampa and Orlando. Really good communication.He should me the engine before they pulled it from the car.

  Velma Thompson
a year ago
Very professional team even in my madness! My mind wasn't comprehending 3 rims at $50 each came to $159+. Mind you, they have a sign that says, "we don't charge you tax, we just collect it." The guy said very politely, didn't you just tell me you like the sign and we had a conversation about the tax. I understood that but I was computing the rims at $25 each so I was totally discombobulated.He was very kind and patient until I figured it out and the entire team had a good laugh with me. They're very kind and made it super easy getting what I need because they actually have their inventory listed in the computer and I didn't have to go on a scavenger hunt to find what I needed.It was a 50 min drive and I'll definitely go back. Wish they would open on Saturdays but I understand they need a wknd too. Customer service/Service period is always, always #1 with me. I write about good experiences and bad experiences.

  Freddie Aponte
a year ago
Very helpful people, they take you to the cars and someone will take the parts.

  Gary Hernandez
4 months ago
Very helpful gabriel was great would recomend

  G&C auto parts
4 months ago
Competitive prices, easy to deal with, hope to deal with this company for years to come.

  Nicola Nicky Lytus
a year ago
Super friendly , professional and they have nearly everything you need.Very organized and Bryant goes to the extreme to help .If they don t have what you want they will get it for sure.Best place ever for all your vehicle needs and fixes at very competitive prices.Don t go past them

  jimmy Ayala
3 months ago
Awesome people. Good price

  Richard M
2 years ago
The service is horrible, I ordered a condenser fan and the radiator fan and was told it would be pulled for pick up on arrival however when I got there it was not pulled.The time was just after 1pm on 2/25/2022 when I got there, the sales rep told me to wait unlit 4pm he would have it because the parts pullers were busy working on orders that were ahead of mine. I returned at 3:50pm and was told that its coming out now but it wasn't told to until 4:45pm I was told they only had one and not both.The owner of this company is paying guys who sit at the counter and have casual conversations instead of answering the phone also instead of taking a few orders at a time and go into the yard and verify that the parts are there and inform the customer of the status of their order they don't.Based on the prices this company has the potential to grow but the staff needs training or replacing.

  Jeremy Greene
a year ago
Horribly run auto salvage location. Pre purchased a part that they showed in inventory. Was given a return time of 2 to 2.5 hours. Waited two and a half hours and returned to be told the part had not been pulled yet. Waited an additional 40 minutes at the location to be told the part was unavailable. This is something that could have been communicated much earlier, allowing me to source it elsewhere and not waste precious hours of my day. Uncaring attitude from the staff with the exception of the person who processed my refund who did attempt to locate the part from a different location in the area.

  Damien Murray
a year ago
I was surprised to see the inventory that they have. They have provided us with nothing but excellent service. Guided us through the inventory showed us many different options and we re very friendly the entire time. Highly recommend you swing by if you re looking for used car parts.

  infinti plus
a year ago
This place has no integrity, they sold me a part over the phone and charged my credit card ,just before i go to pickup , when they found that they can sell the part for more money they Lied and told me the part is damaged and refunded my money , they stopped messaging me when i asked for a photo of the damaged part. SHAME ON YOU !!!at least be honest and ask for more money to satisfy your greed .

  jahdi julius
9 months ago
I called in, as soon as they picked up the phone they put me on hold. No hello, how can I help you, nothing. Then when someone answered, I told them what I was looking for, and they just said no sorry, didn't make an effort to check.

  Brian Snickers
a year ago
Horrible customer service I called all day and was on hold 10 threw 30 minutes each time and never got a answer and they texted me number off Facebook post they have and I couldn't get a reply from them there either they need better business ethics if they want to sell parts