AlumaTrek Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Richard Murphy
4 years ago
Looking for a great trailer suited for fresh or saltwater? You found it. Custom made to fit my boat perfectly. Joel and his staff take great pride in their work and it definitely shows in the attention to detail they produce in the finished product. From beginning to end I was well pleased. On a scale of 1 to 10 I would give them a 10. The trailer pulls true and easy. It really looks good when unloaded and parked at the boat ramp. I don't have any rust after 6 months of use. Aluminum and Stainless steel are definitely the only way to go in a salty environment. The heavy duty construction assures me that it will be around for years to come. Loading and unloading my boat is a breeze also. I will buy my next trailer from Alumatrek for sure.

  Andrew Rich
4 weeks ago
I was going to buy a trailer from this company until I was on a forum for my Tahoe on Facebook looking for trailers. And this company came up . I saw unsavory reviews about how the owner hasn t followed through on delivery. I spoke to a guy who is owed $6,000 due to a failed deal. Stay away from this company.

  Julio Santiagovsxa
9 months ago
Working with Carlos and the crew at alumatrek has been a great experience after looking for countless hours i came across there website and was able to order a trailer, with in a few weeks it arrived and was a perfect fit, the quality was unmatched. I cant thank them enough for all the help and attention to detail. Highly recommend them

  Ski Didi
5 years ago
Alumatrek is AWESOME!!! I needed a custom boat trailer ready for salt water use and for an inboard boat. And I needed it in 10 days. These guys were very professional in quoting me a price, gathering my specifications and meeting my quick turnaround time. They worked into the weekend to make this happen for my wife and I. I had to get from Ocala to Cape Coral and then back home to Virginia in 1 weekend. Trailer exceeded my expectations and they made sure I was hooked up and rolling down the road. If you ever need a trailer go see them!!

  Joker Joe Machado
2 months ago
Communication was beyond expected and the sales staff was Easy to work with to achieve my one off order...will happily use again

  Derek Stewart
4 years ago
I purchased a 20ft car hauler from them and the build quality is awesome. The price was great and it tows my car perfectly wherever I need to go. I would highly recommend them to anyone that needs a trailer for their boat or car.

  Kay Metelits
6 years ago
I was looking for a custom trailer for my boat that would be wide and sit low. Joel, at AlumaTrek Trailers, built the exact trailer that I had imagined. After picking up the trailer, I was very satisfied. I would definitely buy from this company again.

  N O
3 years ago
I have really enjoyed my experience with this company ever since the first phone call. They took the time to talk through my trailer needs and specifications and even as design specifications changed. They were willing to have a conversation and send pictures of the build to review so that as we discussed the changes, I could be educated on what was being discussed.I had several follow up questions after the sale was complete and AlumaTrek employees responded in a timely manor to address my questions.I would recommend this company to any person looking for an aluminum trailer and great customer service.Thank you Carlos and team.

  Robert Brady
7 months ago
Brakes never worked ! Lights started messing up after 2 weeks the wrench ripped off after 4 months contacted the company multiple times as the promised time and time agian the parts would shipped they never just one lie after the next !

  Ayeomike 83
6 months ago
Fantastic customer service, also very professional and feels like my trailer was ready in record time!

  Pamela Buckard
4 years ago
Extremely professional. The quality of work they do is above and beyond any other trailer place I have used. Very fast and completed work on time. They also stand by their work. I broke a strap on the trailer and brought it back for fixing it for free. Joel is an easy person to work with and a great family business. I will never go anywhere else for a trailer. Highly recommend.

  Susannah Nendze
4 years ago
Joel and his wife run a family owned business with outstanding customer service, top notch quality products and craftsmanship, and incredible prices. He came to my house and custom fit the trailer to my boat at no extra charge (he was here for over 3 hours). It's nice to know a company like this still exists.

  E S
4 years ago
UPDATED: See Below -Perfect trailer to custom fit my boat. I went to 5 big trailer companies looking for a trailer to drop the overall height of my boat so I could fit it into my garage. I went to each manufacturer with measurements and specs, and each said they could not get the boat that low. Luckily, I found AlumaTrek. Not only did they say they could do it, but they DID IT! At the end of the process, I got the exact trailer I needed at a great price. It's low, solid, pulls straight and easy, and it's pretty! Great product.UPDATE:I ordered the trailer with upgraded hubs. When I picked the trailer up, it had stock hubs. I was told the upgrades would be sent to me ASAP. Also, there was a problem with the lights. I was told I would get a spare tire when the trailer was delivered to make up for the light issue. Also, the first time I tried to load the boat on the trailer, the winch handle hit the bow as I was turning the crank, so it couldn't be snugged all the way up to the bumper to fully load it on the trailer. I tried to put a new handle on the winch, but found that the original handle must have been installed with a power driver, as the nut was completely stripped. Couldn't get that old handle off. I was told I would receive a new winch ASAP.Well, I never did receive the spare tire. 4 months have gone by, and through phone calls, endless emails and texts promising they would send out the parts, I still have no upgraded hubs and no new winch. I wish the customer service was as good at the basic trailer.

  Gaylin Thomas
6 years ago
This company provided awesome service! I love this trailer and even my wife is impressed with the quality! It is young people like Joel and Karly Gonzalez that gives me hope for the future! Not only were they wonderful on the phone and able to email me everything I needed to provide the boat dimensions so they could build the trailer, Mr. Gonzalez met me halfway between Ocala and Sebring to bring me an additional piece I decided I wanted to add to the trailer. Quality People, Quality Service, Quality Product!

  Gil Lavigueure
6 years ago
I am impelled to write a word of thanks to Joel at AlumaTrek for the service he provided for me this last week. At first, like everyone else, I looked at pricing with the competitors. They were very competitive. However, there were others that were slightly cheaper. I've been in the business of pricing and obtaining contracts for 40 years and I've learned you cannot buy based simply on price. How true that was with buying a trailer!I got a trailer that was the best I've seen, all stainless fasteners, no cheap stuff, or a bunch of "nickel diiming" on extras. Then Joel took a whole day to bring the tailer across the state, pick up the boat, adjust the trailer to the boat, then bring it to the ship where it was to be shipped to Costa Rica, then bring me back to the airport. What can I say?In business, it is not just about volume, or profit, but about the name we leave with people. (There is a Bible proverb that says a good name is better than gold.) In Joels case, he really did a great job in leaving a good name for himself and AlumaTrek!

  Mike Messer
4 years ago
AlumaTrek has built me the best Trailer that I have ever seen or owned in less than 1 week. This costum Trailer fits my 1998 'Hewes' perfectly, Joel uses as many quality stainless steel and aluminum parts as can be used and the fit and finish is near perfect, NO stripped crooked bolt heads, NO crooked or cheap parts anywhere, ONLY good quality + old fashioned Craftsmanship built with pride.I have been around Boat manufacturing most of my life and it's easy to see when a product is built with quality products and pride taken in workmanship; and you will find this on AlumaTreks Trailers.I asked Joel to install the "Ultimate Bunk Boards" on my new trailer; it unloads and loads easier than I could have dreamed!I went fishing the next morning after picking up my new trailer, when I stopped to get gas I was asked if it was a brand new boat, I replied - no sir it's a 1998 model year boat in a new trailer, the same question was asked at the boat ramp when I was done Fishing the same afternoon with the same answer given.If I could give a higher rating I surely would!Thank you very much for the beautiful Trailer again AlumaTrek.

  Pedro Rivera
a year ago
Top notch quality trailer not only were they fast and fair priced, it was a perfect fit I highly recommended Alumatrek for all your trailer needs

  MANUEL RODRIGUEZ
4 years ago
Super informative people, definitely know their stuff. Although i wasn't getting a trailer built i was actually getting mine fixed he kept me updated with pictures throughout the entire process, got done way sooner than expected and rode beautifully, Thank you again for honest pricing and work!

  National Trailer
2 months ago
Great work, easy and effortless transition

  Wanda Pitre
9 months ago
Great customer service the delivery fast. High quality construction and I recommend you guys to everyone. Thanks!

  Daniel Cyr
4 years ago
I had a trailer made on a recommendation from a friend he had one made for himself. I was sent a Gmail with diagramed instructions for measurements of my boat. It fit like a glove it fit like a glove what a beautiful job.

  Stephen Batson
5 years ago
If you re looking to buy an aluminum trailer ALUMATREK is definitely the best one for the money. This trailer beats the pants off the competition, price and quality.

  Bryan Williams
2 years ago
Excellent communication and the price was on point. Also helped make repairs on a friend's jet ski trailer too!

  Ken Nendze
4 years ago
Absolutely the best customer service and quaility trailer in the local area. Joel went above and beyond to make sure the trailer fit my boat exactly.

  Steve Gahlbeck
a year ago
I emailed first with no response, then called 2 weeks later. No one answers the phone. It was a saturday, however someone should at least answer the phone. I just had a few questions.

  Joel Gonzalez
4 years ago
Some of the best in the business! Attention to detail is second to none. Highly recommend getting your next trailer from AlumaTrek!

  Lyle McClellan (PseudoGaming)
11 months ago
Awesome service. Quickly done. Couldn t be more satisfied.

  Sam Guerra
4 years ago
The quality for price on their car haulers is unmatched. I highly recommend them.

  Regurgitatedcalamari
3 years ago
Some of the best in the business. Cant be topped! Great work. Highly recommend

  James Bridgman
a year ago
Two days calling....no one answers ANY extension. Taking my business elsewhere.