Ricky's Auto Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Erick Zambrana
2 months ago
Great ExperienceResolution: 2010 Scion XBProblem: Transmission delayResolution: Went to many shops in town and many were very expensive. Ricky worked with me and got my little car back up... Very Honest!

  Wilma Downer
3 weeks ago
Ricky's Auto Center is an excellent Auto repair center to take your auto to. My family has been taking our vehicles to Ricky's Auto Center for more than ten years. Repairs are always done expertly and in a timely manner. Estimates are fair and no surprises when you pick up your vehicle. I give Ricky's Auto Center Five Stars

  Carlos Gomez
3 months ago
Owner comes off like a nice guy but is a deceptive scammer. Don't believe his positive reviews. They're all fake. Charged me $350 to diagnose and fix an electrical issue with my Corolla. He advised me the issue would go away after a week or 2 of driving the car. The problem still persists months later and he refused to refund me. There's a reason why he tells customers he prefers cash. So you can't reverse the charge on a credit card. Find a shop with better reviews. This man has a pattern of scamming people.

  Al Al Legra
4 months ago
Had a problem with my lifters therefore my engine had to be replaced, took my car to Ricky's, super happy and satisfied with the service. My vehicle was there for less than a week... Rick is an honest and straightforward man, excellent job and great communication. Thanks again!

  Denise
a week ago
Shop owner acts like the victim in all his negative reviews, pretending someone is after him. This guy tried to scam me by telling me my car needed additional repairs by removing some of my fuses. This was all confirmed by my brother in law who is a master ASE mechanic. Please don't go to this shop. Thanks for reading.

  Choko
2 months ago
Installed poor quality transmission, cuts corners, subpar workmanship. Shop looks like a junkyard and is overpriced. Transmission started making noise and hard shifting, everytime i called or went to the shop, the owner (Ricky) would just give me the runaround to not fix it until the warranty expired. I lost $600 dollars.

  Yoiley Mederos
2 months ago
Shop owner is unprofessional, did a bad alignment job. I noticed abnormal tire wear 2 weeks later. I called the shop and the owner (Ricky) hung up on me and told me no warranty. He was really rude. There's a reason why he doesn't offer warranties. HE DOESN'T STAND BY HIS QUALITY OF WORK!!

  Katrena Lewis
3 weeks ago
Mr Ricky's Auto is a verliable auto shop he is very polite and knowledgeable at what he does took my car in and he diagnosed it took it in the next day and within a couple of days my car was fixed and has been running great I would highly recommend him for your auto repairs he will keep you informed every step of the way .

  Emily Vail
8 months ago
My family and I have been going to Ricky s for years, he is an extremely trustworthy mechanic who will tell you exactly what needs to be fixed, charges fair prices and does quality work. i have had nothing but great experiences coming to Ricky and trust no one else with my car and always recommend him to friends and family who ask.

  Flavya Garcya
6 months ago
Excellent shop! Excellent communication! My motor had to be replaced and I took my car to Rick's, very satisfied with service my car got repaired within a week. Happy with service THANK YOU!! FOR getting my car in the road!!

  Brian Puentes
6 months ago
The worst most unprofessional mechanic I've ever met. Extremely rude, paid thousands of dollars for a half fast job, at the end, my car was never fixed. Car still turned off while we both test drove it many times. I do not recommend this place, waste of time, money, and painful headaches!!!!! I WONT GIVE UP ON MY CAR, THIS IS A LEARNING EXPERIENCE TO ALWAYS DO UR RESEARCH.

  Fernando Gomez
a year ago
Went to Ricky's after searching maps for a nearby mechanic, while reading the reviews I saw Ricky responding to his critical reviews with grace, logic and thoughtfulness and from that I decided to visit his shop.I called ahead of time to let him know of the issue, I had a squeaky metal on metal noise in my rear tires that I assumed were the breaks. He let me know what time I could come in and that he would have a diagnostic fee (makes sense paying for his professional time and expertise to diagnose the problem).Stopped by around 12:30 and in about 2 hours and a half hours later I was out. He had diagnosed the problem.and fixed it, he replaced the brake pads and rotors and the noise was gone!He was straight forward, priced fairly, and quick. Would highly recommend for a fair, straight forward and reliable mechanic. Thanks for the great service Ricky!

  Gil Ben
3 years ago
Brought my 2004 Sprinter for a busted radiator, Rick got the part and had it installed in less than 3 hours. Also had him change my glow plugs and did an oil change recently aswell. The guy does great honest work. Ive called around hes got the best price and best service. Ricks is a very personable and honest individual not the average mechanic, highly recommend him!

  Allen Solly
4 years ago
If you want quality work done, this is the place. I drove from North Florida just to have Ricky work on my car. He was very clear and precise with everything he was doing and communicated a clear time frame of when the car would be ready. He did a transmission swap on my car and I have been very pleased with the results. He also had his son around the shop teaching him the trade. Ricky is a good honest man that you can trust and will go that extra mile to make sure you have a pleasant experience.

  Jimmy J
2 weeks ago
My battery died next door. Ricky lent me a jumper box to get me on my way. Thanks for your help!

  Steve Germain
5 years ago
Ricky is truly an honest mechanic, and he is also reasonable and goes the extra mile to help you as long as he can. He gives an exceptional service for an affordable price, and he really knows what he is talking about. He took care of my transmission and my car is running great. I have gone to many mechanics over the years and Ricky is by far the best. I would recommend Ricky's Auto Center anyone who is in need of a mechanic.

  Desiree Lewis
5 years ago
From the moment I spoke with Ricky on the phone I felt confident that he was the man for the job. I took my car from the shop I was currently at and came here. Best decision I ve made by far in 2019 . Had I stayed to the other shop I would have had to pay an additional $700+ for a service I didn t even need! Ricky is very honest & always asks if his prices are okay. I ve found my mechanic home!

  Jordyn and Dee_2k
2 years ago
DO NOT GO TO THIS PLACE FOR A BROKEN TAIL LIGHT!!! This guy is very unprofessional and conniving. My nephew had went to this repair shop to get his gaskets fixed being that Ricky was a friend of his parent. He had to come back in only a few months due to the same issue. He did not fix the the problem prior, yet he charged him $1200 to do it again. After weeks of calling and texting him, sometimes with no response to what"s happening with the car and when it would be ready, he finally responds saying there's another problem and it would require more labor and more money and that it would possibly put the car in drivable state. My nephew declined and had his car towed away from this place with $1200 down the drain and nothing accomplished. Initially, he did not do a diagnosis on the car to see the real issue. When he got to the shop to pay the remaining balance which he did not deserve, he stated his only payment method was cashapp or cash. He did not provide a proper receipt with the itemized labor/parts purchased or a break down of anything he did. Just a photocopy that was handwritten and a business card attached. At the moment, I knew he was trying to get over on my at the time, vulnerable nephew. Not to mention, me having to intervene several times because he was talking to him like a child when he was indeed an adult!! Im writing this review on behalf of my nephew because he is now deceased but I was determined to let customers and future customers know how this business is ran. Save yourself the run around and headache and don't go to this place.Service: Engine repair

  DjL7 Steve
8 months ago
Ricky is the best. I will not trust anyone else with my other vehicles. Highly recommended to my friend and family.Service: Steering & suspension repairService: Steering & suspension repair

  Clint Gulley
6 years ago
Ricky Auto Center has been providing service to our family cars for over five years. We ve had problems from brake and rotor replacement, electrical and alignment issues, tuneups etc. He is detailed, honest and his service cost are affordable. We are happy with his service and will continue to be loyal customers. If you are looking for a great service provider I highly recommend Ricky Auto Center.

  Natalia Jordan
a year ago
DO NOT GO TO THIS MECHANIC!!!! He charged me $75 for diagnostic plus $85 to change spark plugs but only changed 4 spark plugs and when I got my car checked somewhere else it needed 8. He told me I needed 2 sensors changed but I didn t. I paid him $170 and he solved NOTHING!!! I had to go somewhere else to solve my problem. Steer clear of this scammer!!!Service: General repairs & maintenance

  Steven Gomez
3 years ago
Called Ricky s and told them about the issue I was having with my F150. Told me to come in and he ll have a look. Turns out it was the Shifter Cable and he had to order the part for it. He talked me through what happened to the old cable and even showed by me!I drove my truck out of there the next day like new!Plus his customer service and communication is amazing!

  Dave King
5 years ago
Ricky is an honest, friendly, and fair businessman. I thought my transmission was going so I had Ricky check it out after reading reviews and checking prices, and I live in West Palm Beach. He came and picked up the car, told me it was only wheel bearings. Wished he was in West Palm for all our auto repair needs. Great shop, quality work, fair prices!

  Row
6 years ago
I've been doing business with Ricky for over 15 years.... I send my family members, friends & neighbors. All have had good experiences. He gives you an estimate before he starts his work & communicates we'll with his customers. He gives very honest advice on repairs needed & goes out of his way with advice.

  Rob Mason
5 years ago
They picked up my Honda in Naples for a replacement transmission and delivered it back completed. I'm not a professional mechanic so I can only review based on how the car drives .Car shifts and drives as it should. So far pleased with the service. I guess time will tell but so far so good . Thanks to Ricky and family for a job well done.

  Gigi
6 years ago
Ricky Auto Center is the place to go to. They are professional, trustworthy and honest. Their price is fair and they go over and beyond to accommodate and provide top notch service. I would recommend them to anyone who is seeking a reputable mechanic. I will be a forever customer. Thanks Ricky!

  Noelia J.
a year ago
This mechanic claimed to know about hybrid cars but he didn t even know how many spark plugs my sister s car has, only did half the work, and charged her $85. He also charged her $75 for a diagnosis but couldn t accurately tell her what was wrong with the car. She had to spend more money going to another mechanic who diagnosed the car and told her that all she needed to do was reset the car s computer. Do not go to him if you have a hybrid car.

  Marso13
3 years ago
Here s my experience with Ricky s. I bought a rebuilt transmission from Ricky because of the 36 month warranty even though I live 250 miles from his shop. I installed the transmission, took it for a drive and everything seemed fine until the next morning there was a puddle of transmission fluid under the car so I climbed under and saw the transmission was leaking from the end cover seam. I called Ricky to discuss and he said I need to bring the car down. I said fine and wanted an appointment being I have to drive 250 miles in my only car and needed it fixed within a two day period being I had to take off work and get a hotel. Ricky said he couldn t do an appointment I just had to drop off the car and he would get to it when fell in with the other jobs. After back and forth about the need for a morning specially set aside at his discretion for my car to be fixed due to the distance he said let me call you back . He never did. I called him again a couple days later and he jabbered about being a corporation and I have to bring the car down and leave it and I couldn't wait at the shop for the repair. Apparently he had a difficult time grasping that I live 250 miles away. I have never in my life as a 30 year auto technician ever heard of a shop not being able to set an appointment or allowing a patron to wait while repairs are made. I said forget it, I ll fix it myself but send me a gasket. I got the famous quote again, I ll call you back . He never did.After removing the end cover I noticed there were two gaskets on the case. The new gasket was put over the old, broken gasket that s why it was leaking. I looked at the gears and clutch pack that is under the end cover and saw the builder didn t stake (peen to the shaft) the locknuts that hold the 3rd gear clutch pack, idler gear and main shaft gear which could have resulted in the transmission locking up and a catastrophic accident if either locknut came off while driving. I called again to explain it to him and said I will send pictures but he said it didn t matter and again, I ll call you back . He never did.I filed a dispute with the credit card company and he told them my claim of him not returning calls after saying he would was "total fabrication". I have phone records Ricky, where the call went out but none came back so not only do you do shoddy workmanship you're a liar. He also told the credit card company I was trying to get the transmission for free which is also a lie. If the credit card company permanently reversed the charge I would have gladly dropped it off in his driveway because in its current configuration the transmission is a ticking time bomb.. He also said to the credit card company that the photos I sent were of "a" transmission and showed no defect. Ricky, you actually think I keep transmissions laying around the house? It has YOUR Vin Tag. Also, look closer at the picture and you will see NONE of the locknuts are staked per factory procedure. I can see how you missed it being you don't even know what you are looking at.So after seeing the pure negligence on the builder s part with not removing the old gasket and failing to stake the locknuts as required by the factory shop manual to keep them from coming off I decided the transmission is not safe to keep in the car because it would need a complete disassembly to verify there were no other problems. I will now have to disassemble the transmission and go through it to make sure it is properly assembled being I don t trust the warranty work to be any better than the original.I will never use them again nor recommend them to anybody. Use at your own risk because what they failed to do in the rebuild could cause a catastrophe and there is NO excuse for the shoddy, negligent workmanship nor his BS about not setting an appointment for somebody who went far out of their way to give him business.

  Michael Ayala
5 years ago
Ricky s Auto Center does good reliable work. We moved here from NY and needed a good mechanic. We had brakes to oil changes performed and recently had a transmission replaced at a decent price. We definitely recommend Ricky s Auto Center.

  Pete Ferguson
9 years ago
Took my car to Ricky's and they were able to diagnose and fix my problem. Very pleased with the service I received. Excellent customer service, work performed was honest and reliable. I will certainly recommend them to friends and family.