AutoZone Auto Parts
4.7 (1271)
12695 SW 200th St, Miami, FL 33177
(305) 232-9953
autozone.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Anthony Santos
a month ago
I visited this location and immediately was greeted by Mario. . I told her i had recently called about complimentary battery test/charging. She told me to bring the batteries which i did. She tested the batteries and advised me that some were either dead(and possibly chargeable or dead and needed replacement). She went ahead and still charged them up.All in all, I am very grateful for Maria's exemplary and legendary customer service skills. She went above and beyond to try to get me out of a pickle. My day started crappy but ended well knowing there are still good people in this world.P.S : This message goes to the higher ups. Continue hiring people like Maria. She is a valuable face to your company. People like her are the reasons companies like yours thrive.Thank You Maria.
Justin Newman
2 months ago
Robert Tom provided us with outstanding service, especially when we needed it the most. He was extremely thorough and kind. I have been to many auto parts stores, however, never felt an experienced the type of white glove service that Robert provided to us. Thank you so much!
DJ AJ Falcon
a month ago
Nicely laid out and spacious store with a helpful staff! They lent me the diagnostic code reader and were able to immediately give me the code of why my check engine light came in. It was just a simple part they had in stock. Definitely recommend!
Maritza Colon
2 months ago
Carlos is super helpful in helping find a good pair of windshield wipers for my SUV and Patrick was kind enough to install them for me. I didn t even have to ask he volunteered. Great place wouldn t go anywhere else. Thanks guys!
Manny Lopez
2 months ago
Went to Autozone #4812 to get my truck some new wipers it was amazing meeting Patrick T there the customer service he possess is amazing. He offered to install them without me asking him too. He did them in less than 3 minutes. It would of taken me a half a six pack, some really loud music and a full belly of food to get around to doing them. So thank you Patrick you saved me from the headache, you are truly the best keep doing the great job that you are doing. I commend you on your customer service its top notch.
Mia Bill
2 months ago
Fantastic customer service! Above and beyond what I expected! Patrick is the kind of person that inspires loyalty not only to him as a person but also to the company he represents. Thank you very much!
Jennifer Canals
4 months ago
Eric helped me today! He was beyond amazing. He made sure I had the right parts, he was super nice during the transaction and even helped install it. His attention to detail and amazing customer service is the reason you should come to this location.
RAFAEL LUIS REBUSTILLO
a day ago
Maria oseguera excellent professional service excellent salesperson I came to buy 1 item and she sold me 8 items with knowledge
Antonio Ortiz
4 weeks ago
Mar�a O. And Jason F. were extremely professional, knowledgeable, and helpful. The were able to assist me in obtains the parts I needed as well as making the warranty process a pleasant experience.
Francisco Navarrete
2 months ago
I would like to start my review by saying thank you to Stephanie store # 4812 she was proprietary coach on customer service ans relationships I can only hope Autozone hire more qualified employees like her. With that been said Autozone should not have employees like Mr Robert at same store representing Autozone his customer service is extremely por to none.I would like to tell you more but I will need to rite a letter on Mr Robert poor customer service
Sabrina Castro
a month ago
I would like give a compliment to Maria. Very professional. She picked up all the parts that I needed and also helped us to bring them outside. Props to Autozone for having employees Like Maria
Aris Jimenez
2 months ago
Eric B was extremely helpful. Got my items quickly and even installed it for me. Great customer service
Boostang
3 years ago
Always helpful and friendly cashiers, never have I left this place feeling like I wasn't helped and I come here at least 3 times a month. It didnt matter if it was the starter, battery, water pump or wheel bearings they would always find a way to get the parts I needed to keep my cars running throughout the years.
Tylita Montgomery
2 months ago
Yamilet was very nice and helpful. She gives you the experience to want to come back to the store and feel comfortable knowing your going to get what you need.
Orlando Gonzalez Perez
2 months ago
Mar�a and Danny gave a very good service. They deserve the best. Great employees
Carlos Hernandez
4 months ago
Mar�a and Robert were great. She lend me ver personal devine to tu en on my veh�culo accross the Street. Finally the car tiene on and Boingt the battery from autozone. Great service. Recomend this Store
Emily Garcia
2 months ago
Gabriel was super attentive and provided great service would definitely go back to this location because of the great experience he provided.
Carlos Monteverde
5 months ago
Maria was really helpful with helping me with my issue. Nothing but great things from the store whenever I come around. I was greeted the moment I walked in and told they will be with me soon.
Fabian Aguila
4 weeks ago
Got help from Stephanie, she was great, super helpful. Was quick in and out experiamce.
Christhal Cannon
8 months ago
When I tell you going to the auto part store is never a quick ordeal .especially with car battery problems however, waiting patiently today paid off. Lisa has the absolute best energy, very knowledgeable, and extremely helpful. Her personality is super magnetic and after having the day from hell with my car, she was just what I needed. I don t encounter women staff in Auto Zone often so she was a great delight.
Ocean Fresh Inc
a year ago
Randy and staff were very kind and willing to help from the first moment, it is the best place to buy my parts
Orlando P. Quintero
a month ago
Excellent establishment, Gabriel attended to me, helpful, fast and efficient. Thank you for serving our city
Juan Melendez
6 months ago
Eric Benitez was ver knowledgeable, took his time to explain to me what was wrong with my vehicle. He had so much patience and was able to help me understand. Great customer service
Chris F
5 months ago
Refused to refund me as the hub would get credit for the sale and they ll be hurt for the refund . Manager then told me they can t refund me because the two stores are separate. I thought this was a corporation with a nationwide warranty. I have a defective part, and I d like my money back. Maria Osegura lied to my face and refused to admit it.
Christopher Ra
2 months ago
Maria is wonderful I went to 2 auto zones couldn't get helped and finally here with Maria's help I resolved my issue thank you maria
Arlene Vargas
8 months ago
Manager Lisa was exceptional. She assisted us with a battery replacement. She is insightful smart and HELPFUL. I wish more stores had employees like Lisa. Will definitely be coming here for auto needs more often !!
Enoch Beckford
2 months ago
Maria O. helped me out with my purchase and great customer service.
Luis Quintero
9 months ago
Lisa was awesome, knowledgeable and extremely helpful. Not to mention, she was very quick and made sure I understood everything throughly. I recommend her to anyone who might be a little confused about your car not needing power steering fluid anymore
Saif Ally
2 months ago
Shop attendant MARIA was awesome with hooking up the the dodge for a oil change
Jose Guillen
2 months ago
Yamilet is great really goes out of her way t9 help you find the parts