NAPA Auto Parts - Performance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Captain Dave
3 months ago
Great service. Found exactly what I came for.

  Pascual Margarito
8 months ago
Great service came in for a starter for my dump truck the other day attended me quick & was on my Marry way

  Jeffrey Rivera
a year ago
I live right behind this store. I've been there 6 times and 6 times they have told me they do not have the part that I needed. The last time which is today, I went there just for a 3/16 brake line fitting they said they do not have it. Don't waste your time going there because I don't have anything that you will need. Save yourself the time go to autozone they have stuff and that's where I got my feelings.Napa definitely know how not to have parts

  Eduardo Nunez
2 years ago
If you are west of the Palm Beach county, there it's the Napa store ready to give you or get you all for your cars and trucks needs, from a Hitch for your horses trailers to the cable lights connectors and much more..... Here, very west.... There is a Napa Store with the best auto parts people knowledge to help on your toys needs !!!

  Erica Nicole
4 years ago
I had some trouble with my diesel batteries. Dodge charged me $840 which is ridiculous. I received not only incredible customer service by Kim, but she taught me how to take corrosion off batteries and a lot of other things in the 30 minutes I spent at the store and honored my warranty on batteries. Very fair, reasonably priced, and I highly recommend Kim. I also think you should consider having a class for women to learn auto basics. Kim took a stressful situation for me and made it not only easy, but educational. Thank you Kim.

  Mike Langevin
4 years ago
This storw is one of the few stores in the heart of west lake / the acreage, making it very convenient for those who live in the area. Often they have the part i need in stock for the usual maintenance work. The employees are knowledgeable and friendly.

  Cindy Garner
5 years ago
Pulled in after getting a battery jump , I received prompt service. Doug came out right away checked and changed my battery. The experience of great customer satisfaction and service was provided. Thanks to Doug and Ernie!

  CHAUNCEY NORMANDIN
3 years ago
Lost my alternator driving over from the west coast of FL. Called ahead. They had it waiting. Replaced it and was on my way. Great, quick service. Pleasant and knowledgeable staff.

  Taylor Shinabery
9 months ago
Great quality parts, fair prices and great customer service!

  Scott Turner
5 years ago
Second time purchasing from here, same experience. Man and woman at the desk proceed to tell me that I need to buy the oil that they recommend, I tell them that multiple diesel mechanics told me what they said was untrue and I would like to purchase the brand I have been buying for years. They proceed to chat amongst themselves, right across the counter about all the diesel owners that will not listen to them. Laughing and disrespectful. I left the oil on the counter, told them I wouldn t accept their behavior and left to buy oil elsewhere.

  Kristy Messer
4 years ago
Kim at the Loxahatchee, fl location is awesome. My husband has been going to this location for years. As a matter of fact, this is the only part store we go to.

  Mike O
a year ago
Very poor service from Bryan. He cashed me out and when I asked for a bag he said you have two hands use them. I will never shop here again

  gofst2
2 years ago
Convenient if you live in the acreage though a little higher price then other stores.

  Joseph Martinez
7 years ago
Horrible experience, There is MUCH better service not far away at all. Would not suggest doing buisness here. Employees have awful customer service and bad attitudes.

  Donovan Harris
6 years ago
Always great service, great quality merchandise, best prices and always has what i need in shop.

  Rebecca Lenz
3 years ago
Very good experience, they went above & beyond to help me with what I needed.

  Steven Gentile
5 years ago
Good old fashion place where everyone knows you by name and the best customer service you can find !

  Danny James
3 years ago
Has what ya need and most the time friendly, prices aren't so bad either

  Chad Dionne
7 years ago
They sold me the wrong part and even after I brought them the old part for comparison. I went to Congress Auto Parts to get the right part because they would not take the part back.

  Mike Post
3 years ago
Top notch, like always , very helpful and knowledgeable.

  Carlos Ruiz
5 years ago
Highly expensive. And very un knowledgeable people

  Alan Alan Rumpelstiltskin Harrison
7 years ago
Good service had parts we needed

  William Brown
3 years ago
Always helpful staff GREAT JOB

  Rick
4 years ago
Ernie and his crew always go out of their way to help me out

  Carls Place
4 years ago
Really great place with knowledgeable staff

  Wade Buie
5 years ago
Always helpful and friendly staff.

  Prehensile
4 years ago
Local Franchise national company. I like the old style auto part stores

  Amber Sachs
4 years ago
Great knowledge and customer service

  cr500rRider 4Life
7 years ago
Knowledgeable employees, and great prices

  Sean Brack
2 years ago
Not bad very friendly